J&M Roofing Services

- 2700 N Dixie Fwy, New Smyrna Beach, FL 32168

Hello, Florida homeowners! Living in our beautiful state means embracing sunshine and vibrant communities, but it also comes with the unique challenge of protecting our homes from intense heat, heavy rainfall, and the formidable hurricane season. Your roof is undoubtedly your home's most critical defense against these elements, ensuring structural integrity, energy efficiency, and overall comfort. When it's time for a repair, a full replacement, or even a routine inspection, finding a reliable and trustworthy roofing contractor is paramount. Today, we're focusing on J&M Roofing Services, a local business based in New Smyrna Beach that has been serving the roofing needs of residents across Central and North Florida for over 30 years.

The lifespan of a roof in Florida can be significantly impacted by our climate. From the relentless sun that degrades materials to sudden, powerful storms that can cause immediate damage, your roof is constantly working hard. Neglecting roof issues can lead to costly interior damage, mold growth, and a compromised living environment. J&M Roofing Services understands these specific challenges. As certified roofing contractors with GAF Master Elite and CertainTeed certifications, they aim to provide durable, high-quality roofing solutions designed to withstand Florida's unique conditions. Their experience extends to both residential and commercial properties, offering comprehensive services from detailed inspections to complex installations, all with the goal of providing peace of mind to Florida property owners.

J&M Roofing Services is conveniently located at 2700 N Dixie Fwy, New Smyrna Beach, FL 32168, USA. This prime location in New Smyrna Beach places them strategically to serve not only the immediate local community but also a broader service area across Volusia, Seminole, Orange, and Brevard counties in Central Florida. They also maintain a Jacksonville office to cover Duval, Clay, Bradford, St. Johns, Nassau, and Flagler counties in North Florida. For locals in New Smyrna Beach and surrounding areas like Edgewater, Port Orange, and Daytona Beach, their physical presence means easy access for consultations and a local team familiar with regional building codes and weather patterns. This broad service reach combined with local expertise ensures that J&M Roofing Services is a highly accessible and knowledgeable partner for a wide range of roofing projects across a significant portion of the Florida landscape.

J&M Roofing Services offers a comprehensive range of roofing solutions for both residential and commercial clients, designed to address various needs from routine maintenance to complete overhauls.

• Residential Roofing Services: This includes repair, installation, and maintenance services for homes, covering common issues like leaks, storm damage, and wear and tear.
• Commercial Roofing Services: They are equipped to handle large-scale commercial roof repairs and maintenance, including asphalt shingles, metal roofs, and flat/low slope TPO systems.
• Roofing Inspection Services: J&M Roofing Services provides detailed, hands-on, and comprehensive roof inspections, often offering next-day service. They are experts at identifying roof damages and potential issues.
• Roof Replacement and Installation: They specialize in full roof replacements, ensuring new roofs meet contract requirements, approved plans, specifications, and current building codes.
• Roof Repair: Their team is skilled in addressing various roof repair needs, aiming to extend the life of existing roofs and prevent further damage. This includes shingle replacement, leak detection, and storm damage restoration.
• Emergency Roofing Services: They offer rapid deployment for storm-related damage to prevent interior water damage and mold growth.
• Insurance Claim Assistance: J&M Roofing Services assists clients with the insurance process, helping to file claims and navigate the complexities of getting storm-damaged roofs covered.
• Permitting Options: They handle all permitting requirements and stay current on all updated building codes, simplifying the process for homeowners.
• Roof Coatings: They offer various types of roof coatings (silicon, acrylic, asphalt/emulsion, polyurethane, and elastomeric) to revive roofs and prolong their useful service life at a fraction of the cost of a full replacement.
• Annual Maintenance: They provide annual maintenance plans to prolong the life expectancy of all roof types and ensure compliance with HOA and insurance requirements.

J&M Roofing Services has several notable features and highlights that shape the customer experience, alongside some critical areas that have drawn concern.

• Extensive Experience: With over 30 years in the roofing business, J&M Roofing Services brings a wealth of knowledge and expertise to their projects.
• Certified Professionals: They boast a GAF Master Elite accreditation and CertainTeed Certified staff, ensuring that their team is highly trained and up-to-date on industry standards and best practices.
• Broad Service Area: They serve a significant portion of Florida, including Central and North Florida counties, making them accessible to a large number of homeowners and businesses.
• Customer Service & Communication (Positive): Many positive reviews highlight "professionalism," "attentive and courteous" crews, and good communication, with staff like Tony praised for being "great to work with" and patient, especially when dealing with insurance companies. They are noted for keeping clients "informed every step of the way."
• Quality Workmanship (Positive): Several customers report that the "roof looks great" and express satisfaction with the "good job" done, indicating that the aesthetic and functional outcome of their installations is often positive.
• Efficiency: Some projects are completed quickly, with one roof replacement noted as "2 days in and out."
• Project Supervision: They emphasize "extensive project supervision" and that projects are "overseen by a J&M supervisor(s) and your own J&M crew for your roofing project," implying that they do not use subcontractors for the core work.
• Owner's Guarantee: Mike Kohler, the owner, states he will "personally guarantee your 100% satisfaction and see to it that all of your expectations are met and exceeded."
• Warranty & Follow-Through (Area for Improvement): Despite offering a warranty and 100% satisfaction guarantee, one critical review highlights a severe lack of follow-through on warranty work for a roof problem and "poor quality" product performance, specifically regarding a gutter guard mesh. This customer reported multiple failed attempts to resolve issues, unreturned calls, and a feeling that the company did not honor its stated guarantee. This suggests a significant gap between policy and practice in some cases.
• Responsiveness to Post-Installation Issues (Area for Improvement): The negative review specifically details difficulties in getting a company representative to return calls or provide a solution for ongoing roof problems under warranty, indicating a potential struggle with post-completion customer service for issues that arise.

For all your roofing needs, whether residential or commercial, J&M Roofing Services can be reached at their New Smyrna Beach office.

Address: 2700 N Dixie Fwy, New Smyrna Beach, FL 32168, USA

Phone: (386) 777-1122

Mobile Phone: +1 386-777-1122

You can contact them directly via phone to schedule a no-obligation roof inspection, request an estimate, or discuss your specific roofing project. Their team aims to provide expert guidance and efficient service.

In conclusion, for Florida locals, particularly those in New Smyrna Beach and across Central and North Florida, J&M Roofing Services stands as a long-standing roofing contractor with over three decades of experience and impressive industry certifications from GAF and CertainTeed. While many customers praise their professionalism, communication, and the quality of their initial installations, which are often completed efficiently, prospective clients should also be aware of the importance of clear communication regarding post-installation support and warranty claims. Their stated commitment to a 100% satisfaction guarantee and willingness to work with insurance companies are strong positives. For Florida homeowners seeking a certified and experienced team for residential or commercial roofing projects, J&M Roofing Services offers comprehensive solutions, and open communication from the outset can help ensure a smooth experience from start to finish.

J&M Roofing Services

2700 N Dixie Fwy, New Smyrna Beach, FL 32168, USA