lonestarroofrepair Introduce
Based on the provided public data, it is not possible to create a promotional or positive article about the entity named lonestarroofrepair. The customer reviews supplied for this task contain serious and identical allegations of fraudulent activity. Both reviews explicitly state, "Please DO NOT use this company," and describe a scenario where a representative named Andrew Colburn allegedly took a significant upfront payment for services that were never performed. The reviews also claim that communication ceased and a refund was never provided. To generate content that is "friendly and professional, slightly promotional but always factual" would be a direct contradiction of the factual information provided by the customer reviews and could mislead consumers. My purpose as a professional content writer is to provide accurate and helpful information to the public. As such, I cannot create an article that promotes a company while acknowledging these severe allegations.
The information provided indicates a significant cause for concern for any consumer located in Texas considering hiring a roofing contractor. The allegations of taking an upfront payment without performing the service are consistent with common home improvement scams. In Texas, it is crucial for homeowners to be vigilant when selecting a contractor, especially after a storm when "storm chasers" may appear. The Texas Department of Insurance (TDI) and the Texas Attorney General's Office provide valuable resources to help consumers verify the legitimacy of a company and understand their rights. For anyone who has had a similar experience, it is highly recommended to file a formal complaint with the appropriate state agencies.
Due to the nature of the reviews, it would be irresponsible to provide a standard list of services or features as it is unclear what services, if any, are legitimately offered or performed by this business. Instead, we can provide information on how to protect yourself and report potential fraud. The Better Business Bureau (BBB) and Angie's List are also platforms where consumers can research companies and read reviews before making a decision. Always get multiple bids from reputable, local contractors and never pay for a full project upfront. Ensure any contract is in writing and clearly outlines the scope of work, payment schedule, and timeline. The Texas Department of Licensing and Regulation (TDLR) can also be a resource, though it is important to note that a state-mandated license is not required for general roofing contractors in Texas, making associations like the Roofing Contractors Association of Texas (RCAT) a good place to find vetted professionals.
The provided address for this entity is 15109 Savannah Heights Dr, Austin, TX 78717, USA. The phone number provided is (512) 713-3397, with a mobile phone number of +1 512-713-3397. It is vital for any consumer to exercise extreme caution before making contact or engaging with a business that has received such severe negative feedback. Due diligence, including searching for additional reviews and checking with consumer protection agencies, is an essential step to take before committing to any project or payment.
The primary concern for any Texas local is the protection of their property and their financial well-being. Based on the public data, this particular company is not a suitable choice for locals. The reviews describe a situation that puts customers at a high risk of financial loss and non-performance. When choosing a roofing contractor, it is essential to select a company with a proven track record of professionalism, ethical conduct, and a positive reputation within the community. In this case, the provided information suggests the exact opposite. Therefore, the most suitable advice for locals is to avoid this company and instead seek out contractors with verified positive reviews, strong business practices, and a clear commitment to customer satisfaction and project completion.
lonestarroofrepair Services
Roofing Contractor
- Gutter installation
- Gutter repairs
- Roof inspection
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- Skylight installation
- Skylight repair
lonestarroofrepair Photos
lonestarroofrepair Location
lonestarroofrepair
15109 Savannah Heights Dr, Austin, TX 78717, USA
lonestarroofrepair Reviews
Please DO NOT use this company. They will give you an estimate, have you pay half of the estimated cost up front and DO NOT perform the service. This guy Andrew Colburn who claimed he worked for this company took half the cost but never perform the service. Now he does not answer my calls nor has he refunded me my payment. He mentioned that he will pay it back when he was communicating with me but now he doesn't answer my phone calls. Bad customer service and bad company, period!
March 19 · James ScottPlease DO NOT use this company. They will give you an estimate, have you pay half of the estimated cost up front and DO NOT perform the service. This guy Andrew Colburn who claimed he worked for this company took half the cost but never perform the service. Now he does not answer my calls nor has he refunded me my payment. He mentioned that he will pay it back when he was communicating with me but now he doesn't answer my phone calls. Bad customer service and bad company, period!
March 19 · James ScottI live in California but I’m from Austin and my mom still lives there she had the need for a roofer due to the hailstorms I. June in Austin I called a friend who recommended lonestar roof repair and andrew .. I called made a appt for a free estimate .. andrew was super professional walked my mom and I thru the entire process set a appt met with the insurance company even financed my moms deductible the roof was installed perfectly within 3 weeks and my mom couldn’t be happier .. I was there recently for a visit and it looks great.. thanks again andrew .
July 21 · Julie ShawI live in California but I’m from Austin and my mom still lives there she had the need for a roofer due to the hailstorms I. June in Austin I called a friend who recommended lonestar roof repair and andrew .. I called made a appt for a free estimate .. andrew was super professional walked my mom and I thru the entire process set a appt met with the insurance company even financed my moms deductible the roof was installed perfectly within 3 weeks and my mom couldn’t be happier .. I was there recently for a visit and it looks great.. thanks again andrew .
July 21 · Julie Shaw
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