Taylor's Roofing

- 108 Dr JA Wiltshire Ave, Lake Wales, FL 33853

In Florida, where a home’s roof is a critical shield against the state's demanding climate, selecting a roofing contractor is a decision that requires careful consideration. For residents in Lake Wales and the surrounding Polk County area, Taylor's Roofing is one of the local companies offering roofing services. Like many contractors, the company has a track record of both positive and challenging customer experiences, which is important for any potential client to be aware of. The full picture of their service includes instances of professional and efficient work, as well as significant concerns regarding workmanship, communication, and post-installation follow-up.

On one hand, Taylor's Roofing has demonstrated its ability to deliver a high-quality finished product. One customer’s review highlights a fantastic experience, praising the company for a job well done in stripping six layers of old roof and replacing them with a new shingle roof on both a home and a guest cottage. This project was completed efficiently over the course of two days. The customer was particularly pleased with the professionalism of Nick Gilbert, who kept them updated every step of the way, describing the experience as "professional, honest, trustworthy." This positive feedback suggests that when a project goes smoothly, the company is capable of providing excellent service and a beautiful result.

However, it is crucial to consider all available information before making a decision. Another detailed review raises serious concerns about the company's workmanship and integrity. This customer alleges that a roofing issue, which they believe was a direct result of poor workmanship, led to a significant leak and potential structural damage shortly after their home was built. The review claims that Taylor's Roofing, after being used by the homebuilder, trespassed on the property without permission and then falsely reported that there was no damage. The customer was left with an expensive problem and a refusal from both the builder and the roofing company to fix the issue under warranty, despite the roof being less than two years old. This negative experience highlights potential issues with long-term accountability and the company’s handling of post-installation problems.

Taylor's Roofing is located at 108 Dr JA Wiltshire Ave, Lake Wales, FL 33853, USA. This address places the business in a central and accessible location within the Lake Wales community, allowing them to serve a wide area of Polk County. A local presence provides logistical advantages, enabling the company to respond to calls and schedule projects efficiently for homeowners in Lake Wales, Winter Haven, and other nearby towns. Being a part of the local community also means they have a working knowledge of regional building codes and the specific architectural styles prevalent in the area.

A local base of operations allows a contractor to be more accessible to their clients, at least in theory. In a state like Florida, where roofing needs are frequent and sometimes urgent due to storm damage, a nearby contractor is often preferred. However, as noted in the reviews, local presence does not always guarantee a timely or satisfactory response to customer issues. For potential customers, the accessibility of the physical location is a factor to consider, but it should be weighed against the company’s reputation for communication and follow-up.

Taylor's Roofing offers a range of services designed to meet the residential roofing needs of homeowners in Florida. Their expertise covers several key areas of roofing.

• Roof Replacement: The company provides services for tearing off old roofs and replacing them with new, high-quality materials, such as the shingle replacement on a home and guest cottage noted in a positive review.

• New Roof Installation: They are involved in new construction projects, as evidenced by their work with a homebuilder. This service provides new homes with their initial roofing system.

• Shingle Roofing: A specialty in shingle roof installation, a common and popular choice for residential properties in Florida.

• Project Management: As highlighted in a positive review, team members like Nick Gilbert are capable of managing projects professionally and keeping clients updated throughout the installation process.

Taylor's Roofing has several key features and highlights, some of which are viewed as positive and others that raise important questions for potential clients.

• Professional and Efficient Team: When the project goes well, customers praise the team's professionalism, honesty, and trustworthiness. The crew is noted for being efficient and completing major jobs in a short amount of time.

• Good Communication (in some cases): A positive review highlights how one team member, Nick Gilbert, was a pleasure to interact with and kept the customer "updated every step of the way." This suggests that good communication is possible with this company.

• Concerns about Workmanship and Warranty: A significant highlight, albeit a negative one, is the serious allegation of poor workmanship that led to a major leak. This raises concerns about the company's quality control and their handling of warranty claims.

• Allegations of Poor Follow-up: The same negative review claims a complete lack of follow-up on a serious issue and an unwillingness to address a problem caused by their initial work. This is a critical factor for any homeowner considering a contractor for a long-term investment.

• Potential for Inconsistent Service: The stark contrast between the two provided reviews indicates that a customer's experience with Taylor's Roofing can be highly inconsistent, depending on the circumstances of the project.

For more information or to request a quote for your roofing needs, you can contact Taylor's Roofing using the following details:

• Address: 108 Dr JA Wiltshire Ave, Lake Wales, FL 33853, USA

• Phone: (863) 676-2555

For residents in Lake Wales and the Florida region, choosing a roofing contractor is a decision that requires careful due diligence. Taylor's Roofing is a local option that, according to customer feedback, has a mixed track record. For some, they offer a professional, efficient, and trustworthy service that results in a beautiful new roof. For others, however, there are significant concerns about the long-term quality of their workmanship and their willingness to stand behind their work when problems arise.

The stark contrast in customer reviews makes Taylor's Roofing a company where a potential client should be cautious. While they have the capacity to perform a fantastic job, as evidenced by a satisfied customer, the serious allegations of poor workmanship and a lack of accountability in another review cannot be ignored. For locals, this means it is particularly important to ask detailed questions about their warranty policy, how they handle post-installation issues, and to seek out multiple references. The peace of mind that comes with a new roof is invaluable, and ensuring that a contractor will stand by their work is a critical part of that.

Taylor's Roofing

108 Dr JA Wiltshire Ave, Lake Wales, FL 33853, USA