Burell Built Roofing

- 518 Georgia Ave #202, Chattanooga, TN 37403

When undertaking a major home improvement project like a roof replacement, Tennessee residents know the importance of selecting a contractor carefully. The integrity of a home's roof is paramount, providing crucial protection against a range of weather conditions, from intense heat and heavy rain to severe storms. In the Chattanooga area, homeowners have various options for roofing services, and it is essential to conduct thorough research to ensure a positive and professional experience. Burell Built Roofing, located in the heart of Chattanooga, is one such company that has a presence in the local market. For anyone considering a roofing project, understanding the company's background and what previous customers have experienced is a critical step in the decision-making process.

Public feedback and customer reviews offer valuable insights into a company's operations, quality of work, and customer service. These accounts can highlight both positive and negative aspects, providing a more complete picture for potential clients. For instance, some reviews of Burell Built Roofing have raised serious concerns about project management, communication, and the quality of the final work. One customer's experience, detailed in a public review, described issues with unreplaced boards despite prior agreements, and alleged that old materials were simply painted over to appear new. The same review mentioned a lack of follow-through from the company owner regarding admitted deficiencies in the work. Another review advised potential clients to "do your research before you sign anything," and warned of potential negative outcomes. These accounts underscore the importance of due diligence, including getting multiple quotes, thoroughly checking a contractor's references, and ensuring all agreements are clearly documented in writing before any work begins.

On the other hand, it's common for companies to have a range of feedback. When researching any contractor, it is wise to consider all available information to make a fully informed choice. This overview aims to present factual, publicly available information about Burell Built Roofing to help local residents in the Chattanooga area with their research process. It is vital for consumers to be proactive, ask detailed questions, and verify all claims and promises made by a contractor to protect their investment and ensure their home improvement project is a success. This article will focus on the public data related to Burell Built Roofing, providing an overview of their location and accessibility, the services they claim to offer, and what publicly available reviews can tell us about their features and highlights.

Burell Built Roofing is situated at 518 Georgia Ave #202, Chattanooga, TN 37403, USA. The location places the company in a central and easily accessible part of Chattanooga, which could be convenient for local residents who wish to visit the office. Being located in a major city center often means a company has the ability to serve a wide radius, including the surrounding areas of Tennessee. A local presence is often a benefit for clients as it suggests the company is familiar with regional building codes, common weather challenges, and the architectural styles of the area. For locals, the accessibility of the office location provides a physical point of contact for consultations and project discussions.

Based on their business name and public information, Burell Built Roofing and Exteriors offers a variety of services related to roofing and exterior home improvements.

• Roofing: The core of their business is roofing, which likely includes new roof installations, roof replacements, and repairs. However, a customer review mentioned issues with a new roof installation, specifically concerning unreplaced damaged wood and boots.
• Exteriors: Their business name also suggests they handle exterior work, which could include services such as siding, windows, and gutters.
• Roof Replacement: One review specifically mentioned a purchase of a new roof for a home being remodeled, indicating this is a service they offer.
• Wood Replacement: A customer review discussed an arrangement to replace damaged boards as part of the roofing project, which suggests this is a service they provide. However, the review also highlights a significant dispute over the execution of this service.
• Consultation and Estimates: While not explicitly stated in reviews, it is standard practice for a company of this nature to provide initial consultations and estimates for a project. The process of getting a quote and planning a project was mentioned in a customer's account.

Publicly available customer reviews provide the main source of information regarding the features and highlights of Burell Built Roofing, and these accounts present a mixed perspective.

• Customer Experience: Several reviews from 2018-2020 express negative experiences. One review warns of a lack of integrity and respect for customers' time and money, while another advises potential customers to "do your research before you sign anything." These accounts suggest a significant disconnect between customer expectations and the service provided.
• Workmanship Concerns: A detailed review from 2018 highlights specific issues with workmanship, including the alleged spray-painting of old materials to appear new, improper installation of components like an electrical boot and ridge vent, and a failure to replace damaged wood as agreed upon.
• Communication and Honesty Issues: According to a customer, there were concerns about a company employee being "annoyed and dismissive" and the owner allegedly retracting statements and offering excuses. This points to potential communication and honesty issues within the company.
• Follow-Through: A customer review from 2020 mentioned an unfulfilled offer from the owner to provide a partial refund for what the customer described as a "terrible job," indicating issues with follow-through on promised resolutions.
• Legal Concerns: One review mentions a reluctance to provide specific details due to legal concerns, stating, "Legally I'm not sure what I'm even allowed to say without being sued by this company." This raises further questions about the company's business practices.

To connect with Burell Built Roofing, you can use the following information:

Address: 518 Georgia Ave #202, Chattanooga, TN 37403, USA

Phone: (423) 702-4042

For any inquiries, it is recommended to reach out directly to the company. However, based on customer feedback, it is also advised to document all communications and agreements thoroughly.

For locals in the Tennessee region, particularly in and around Chattanooga, the decision to hire a roofing contractor is a serious one. Based on the publicly available information and customer reviews, it is essential to proceed with caution and conduct extensive research before choosing Burell Built Roofing. While the company has a physical presence and offers a range of services, the negative feedback from multiple customers regarding workmanship, communication, and follow-through should be taken into serious consideration. The reviews highlight potential risks, such as having a project turn into a "financial headache" and a "mess to clean up." Therefore, before signing any contract, it is highly recommended that locals obtain multiple quotes, ask for references, inspect previous work if possible, and ensure all project details, including wood replacement and material quality, are explicitly documented in a legally binding contract to protect their interests.

Burell Built Roofing

518 Georgia Ave #202, Chattanooga, TN 37403, USA