Crooks & Sons, Inc. Introduce
In South Carolina, a home is more than just a place to live—it’s an important investment that requires ongoing care and maintenance. When it comes to major home improvements, such as replacing old windows or installing new doors, finding a trustworthy and reliable general contractor is paramount. For many residents in the Anderson area and beyond, the search for a professional, value-driven company leads them to Crooks & Sons, Inc. This family-owned business has built a strong reputation over the years, not just for their high-quality products, but for their commitment to providing exceptional service and honest advice. They understand the unique needs of South Carolina homeowners, from navigating the climate to delivering results that enhance a home’s beauty, energy efficiency, and value.
Crooks & Sons, Inc. stands out in the home improvement industry for their client-first approach. They understand that a home project can be a significant decision, and they strive to make the process as seamless and stress-free as possible. From the initial quote to the final installation, their team, led by experienced project managers like Mickey Smith, keeps the homeowner informed and involved every step of the way. This level of personalized attention ensures that projects stay on track and that the client's needs are always the top priority. They are not just focused on making a sale; they are committed to building lasting relationships based on trust and satisfaction.
What truly sets this company apart is their unwavering integrity. A perfect example of this is a customer review mentioning a situation where a storm door was thought to need replacement. The Crooks & Sons professional, Mickey, honestly assessed the situation, determined the door was in good condition, and simply replaced the locking mechanism, saving the customer a significant amount of money. This kind of ethical business practice is a hallmark of their service and a key reason why they earn so much trust in the local community. They prioritize giving honest recommendations and delivering solutions that are truly in the best interest of the homeowner, which is a rare but highly valued trait in the general contracting world.
Crooks & Sons, Inc. is strategically located at 1435 Pearman Dairy Rd, Anderson, SC 29625, USA. This accessible location in Anderson makes it easy for them to serve the local community and the surrounding regions of South Carolina. For residents, this means a reliable contractor is never too far away, ensuring prompt service for both new projects and any follow-up needs. Their presence in Anderson also means they have a deep understanding of local building codes and the specific needs of homes in the area. This local expertise is a significant advantage, allowing them to provide tailored solutions that are both effective and compliant. Their central location allows them to manage a wide service area efficiently, bringing their high standards of quality and service to a broad range of homeowners.
Accessibility and communication are key components of their business model. The company can be reached directly at their phone number, (864) 226-3841. This open line of communication ensures that clients can easily get in touch to schedule a free consultation, ask questions about their project, or get an update on an installation. Their responsiveness and professionalism, from the first point of contact, set a positive tone for the entire customer experience. They understand that transparency is crucial, and they work hard to keep clients informed throughout the process. This commitment to clear communication helps to build confidence and ensures that every project is completed to the client's complete satisfaction.
- Window Replacement: Crooks & Sons specializes in high-quality window replacement. They offer a wide range of options that are a significant upgrade from older windows, providing better energy efficiency and aesthetics.
- Door Installation: They provide professional installation of various types of doors, including storm doors. The team ensures that all doors are properly fitted and functional, enhancing the security and look of the home.
- Residential Contracting: As a general contractor, they are equipped to handle a variety of home improvement projects. Their expertise extends beyond just windows and doors to other areas of home renovation.
- Project Management: The company provides exceptional project management, with a dedicated manager overseeing the job from start to finish. This ensures a seamless and efficient process for the homeowner.
- Financing Options: They offer good financing options for larger projects, making high-quality home improvements more accessible and affordable for a wider range of homeowners.
- Exceptional Value for Quality: Customers consistently praise Crooks & Sons for offering the best quality windows for a very good price. They are known for providing excellent value and making high-quality products accessible.
- Honest and Trustworthy: A standout feature is their integrity. The company, and specifically Mickey Smith, is known for providing honest advice and not pushing for unnecessary replacements, which saves customers money and builds immense trust.
- Professional and Efficient Installation: The installation crews are highly skilled and efficient, completing large jobs like a 26-window replacement in a short amount of time while maintaining quality.
- Seamless and Quick Process: With a focus on keeping the job site organized and not leaving the home exposed to the elements, the installation process is described as seamless and quick, minimizing disruption to the homeowner.
- Great Communication: The project managers, like Mickey, are praised for keeping clients informed and making the entire experience pleasant and stress-free.
Address: 1435 Pearman Dairy Rd, Anderson, SC 29625, USA
Phone: (864) 226-3841
For residents of South Carolina, particularly in the Anderson area, Crooks & Sons, Inc. is an ideal choice for any home improvement project. Their suitability stems from a powerful combination of integrity, quality, and professional service that is evident in every customer interaction. The honesty they demonstrate, as seen in their willingness to repair a storm door rather than replace it, builds a level of trust that is priceless in the contracting industry. This ensures that homeowners can feel confident they are getting the best solution for their needs, not just the most expensive one.
Their focus on a seamless and efficient process, from providing good financing options to ensuring a quick and clean installation, minimizes the stress typically associated with home renovations. As a local business in Anderson, they are not only knowledgeable about the unique needs of South Carolina homes but are also invested in the satisfaction of their community. For anyone in the region looking to replace old windows, install new doors, or undertake other home improvement projects, Crooks & Sons, Inc. offers a professional, reliable, and value-driven service that is truly a cut above the rest. They are a company that stands behind their work and puts their clients' interests first.
Crooks & Sons, Inc. Services
Window Installation Service
- General door installation
- Glass installation
- Window installation
- Attic Insulation
- Building Siding
- Commercial Doors
- Commercial Windows Installation
- Custom Decks
- Custom Designs
- Deck Installations
- Door Installation
- Door Patio Doors
- Double Hung Windows
- Garden Windows
- Glass Repairs
- Gutter Guards
- Gutter Installation
- Home Improvements
- Home Remodeling
- Insulated Glass
- Leaf Guard Installation
- New Doors
- New Windows
- Patio Covers Installation
- Patio Enclosures
- Porch Enclosure
- Railings Installation
- Renovation Projects
- Repair Screen Doors
- Screen Doors Window
- Screen Enclosures
- Screen Room Installation
- Seamless Gutters
- Siding Gutters
- Siding Installations
- Siding Soffit
- Sliding Patio Doors
- Specialties Windows
- Storm Doors
- Storm Windows
- Sunroom Design
- Sunroom Installation
- Vinyl Replacement Windows
- Vinyl Siding
- Windows Sliding
- Wooden Windows
Crooks & Sons, Inc. Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Crooks & Sons, Inc. Photos










Crooks & Sons, Inc. Location
Crooks & Sons, Inc.
1435 Pearman Dairy Rd, Anderson, SC 29625, USA
Crooks & Sons, Inc. Reviews
pricejobtrimmoneysliding doorscommunication
★ 5★ 4★ 3★ 2★ 1I could not be happier with the new windows and with the service provided by Mickey Smith! This was a 26 window job. Crooks & Son, led by Mickey, came in on time and for a very good price. They even had good financing options available. The windows are great quality and a big improvement from the 1960s windows they replaced. I really shopped around for these windows and these were the best quality for the price, but the great installers and a great overall job manager, Mickey, made the process seamless and quick. Installation only took two days. I like they took a window out and put another one in, so that it did not matter that it was freezing cold outside! The house was not open to the weather and critters while the job was being done. I would not hesitate to use Crooks & Sons again.
March 22 · MJ GoodwinMickey from Crooks Aluminum cane to check my storm door. I really thought it needed replacing. He checked the door and said it was good just needed new locking mechanism as the pin was not holding. Wonderful customer service! Honest abs saved me money by not having to replace the door. Thank you, Mickey!
April 07 · P g ShifletDisappointing overall experienceChose Crooks and Sons after a referral and getting multiple quotes. Sales rep visited and counted the windows and doors multiple times. Had a measuring crew sent out to verify. 3 sliding doors and 19 windows replaced. Agreed to pricing in November and were told 8-12 weeks for delivery.End of January, began installing sliding doors and discovered immediately that they had installed the wrong door (left vs right). Had to cut back out and relocate, causing damage to stucco exterior.Delivered arched windows did not have grids and were incorrectly ordered. Agreed to move forward without grids to not lose another 8-12 weeks. Rep did adjust the price due to their mistake. Informed by installation crew of one further delayed window and not by the sales rep, which had stated it would arrive that same week.Inspection the windows after installation, the work was sub-par. The aluminum trim had been installed in 3 different manners! The trim around the arches was also caulked poorly and had several gaps! Pointed this out to the crew, who stated it was difficult to get perfect fits on stucco. Also found wooden trim inside the house which had been knocked in and had to be renailed. Had to review each window with them. Does not appear they have a checklist to run through after installations. Homeowner must follow behind and inspect. The crew did fix the items pointed out; but it felt “extra” to ask, rather than completing properly from the start.Rep contacted us asking that we pay 90% of the bill even though contract states “due upon completion of work” and we were still without the final window. Rep also stated, "we got 2 windows for free because he had originally counted wrong”, they counted multiple times. We agreed to the price quoted to us which the Rep had stated “we will do it all for this price regardless”, if the quote had been higher, we may have gone elsewhere. Being reasonable, we agreed to give all but a portion for the last window.Two months later informed the final window was in and could be install that day or would have to reschedule. We had reached out many times prior asking for updates. We could not drop everything; so, it took another 3 weeks to schedule and install the final window. At this time, we had the trim from the sliding door removed to allow for repairs to the damaged stucco. Had multiple stucco repair quotes which were sent to Crooks and Sons. Did agree to remove the repair cost from our final bill.Before the Stucco repairs were completed the Rep informed his crew to reattach the trim. Not confirming with us, even after we had told them multiple times, we would let them know when completed. Surprised by banging on our house and had to call the Rep. Poor communication by the sales rep was 80% the issues with this job.While on phone, Rep asked about final payment, which could not be given as repairs were not yet completed! Rep brought up that we were having other repairs done and they did not wish to pay for those. Insulting after we had provided detailed quotes for only the damage they caused. Asked to speak to someone above the sales rep as this was unacceptable. We were told the owner would call.Dino Crooks, the owner, called later that day. We explained all of the concerns about the poor communication, poor quality of work, and unprofessional manner in which this job was being handled. He apologized and said they did what they could to make it right.When the stucco repairs were completed, we sent the final payment minus the repair costs.This review is as factual as possible recollecting a series of events and our experience over the course of 4 months. Based on this, we would not recommend this company due to 1. Lack of Appropriate/clear/efficient communication, 2. quality of work and 3. professionalism.
June 11 · Ryan McBathI searched for weeks getting looking for the right window company to replace our old windows. We decided to go with crooks and sons and we were not disappointed! They were timely, answered all my questions, and did a beautiful job. Their prices are very competitive and fixed some dry rot that was in the wall under one of the larger windows while all staying under our budget. Great product and great company to work with!
May 19 · Ashley StettlerJust had 25 windows and door installed. Love the Simonton windows and the tan color. Install was courteous and careful. Amazing job repairing two large rotten sills. Crooks & Sons Terry made sure our order was complete and what we desired.
September 01 · Ralph Melbourne
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