The Neill Company Introduce
For homeowners in Jacksonville and the broader Northeast Florida area, having a reliable and experienced general contractor on speed dial is more than a convenience—it's a necessity. From managing routine home improvements to tackling unexpected repairs after a storm, you need a partner who is knowledgeable, professional, and trustworthy. The Neill Company has established itself as a premier general contractor in the region, with a particular expertise in roofing. This article provides a comprehensive overview of what makes them a top choice for locals, detailing their services, commitment to quality, and the personalized approach that sets them apart.
The Neill Company is a full-service general contractor based in Jacksonville, Florida, that has been serving the community for over a decade. While they offer a range of services, their specialty and primary focus lie in residential and commercial roofing. The company is led by Doug Neill, who is widely praised by clients for his professionalism, kindness, and deep expertise. They have built a solid reputation on a foundation of quality workmanship, clear communication, and an unwavering commitment to customer satisfaction. From a complete roof replacement to a complex repair project after hurricane damage, The Neill Company handles each job with the same level of care and attention to detail.
What truly sets The Neill Company apart is their personalized approach. Customers consistently highlight the team's ability to keep them informed and involved throughout the process. Doug and his crew, including project managers like Ricky, are known for their hands-on supervision and for going "the extra mile." This includes seamlessly working with insurance companies, as noted by a client after a hurricane-related incident, which significantly reduces the stress on the homeowner. Their dedication to using superior products from popular suppliers like GAF, Owens Corning, and Atlas, combined with their extensive experience, ensures a durable and long-lasting result.
The Neill Company is strategically located at 114 Willow Branch Ave, Jacksonville, FL 32254, USA. This central location in Jacksonville allows them to efficiently serve clients throughout the city and surrounding counties, including Avondale, Fruit Cove, and other communities in Duval, Clay, and St. Johns counties. Their local presence is a major advantage for residents, as it enables them to provide prompt responses to service requests and on-site assessments.
Being a local business means they have an intimate understanding of the unique challenges of the Florida climate and local building regulations. This knowledge is crucial for providing solutions that are not only up to code but also designed to withstand the heat, humidity, and severe weather that are common to the region. Their accessibility and deep local roots make them a trusted and convenient partner for any home improvement or repair project.
The Neill Company offers a comprehensive suite of services, with a strong focus on all aspects of roofing. They are equipped to handle a wide variety of projects, ensuring that they can be a one-stop contractor for many of a homeowner's needs.
Roof Replacement: They specialize in full roof replacements for both residential and commercial properties. They work with various materials, including shingles, flat, and metal roofs, and offer expert guidance to help clients choose the best option for their budget and needs.
Roof Repair and Maintenance: The company provides timely and effective repair services for leaks, damaged decking, rafter tails, and other common issues. They also offer maintenance programs to help extend the life of a roof.
Storm and Hurricane Damage: As a local contractor, they have extensive experience dealing with storm damage. They can quickly assess the damage, provide temporary fixes to prevent further issues, and work with insurance companies to manage the claims process.
Roof Inspections: They offer free, no-obligation roof inspections and estimates, providing a transparent and pressure-free way for homeowners to understand the condition of their roof and the necessary steps to take.
Interior Remodeling: In addition to their exterior services, public data indicates they are also involved in other remodeling projects such as kitchen and bathroom remodels. This versatility allows them to serve as a comprehensive solution for various home improvement needs.
Waterproofing and Roof Coatings: They are experienced in applying high-tech coatings and sealants to solve waterproofing issues, particularly for flat and metal roofs, which can be essential for preservation in the Florida climate.
What truly makes The Neill Company stand out are the specific features and commitments that define their service.
Exceptional Customer Service and Communication: Doug and his team are known for their respectful, kind, and professional demeanor. They prioritize keeping clients in the loop throughout every phase of a project, which is a rare and highly valued quality in the construction industry.
Efficiency and Timeliness: The crews are praised for their efficiency, often completing entire roof replacements in a single day. They show up early, work hard, and finish the job without wasted time, which is a significant convenience for homeowners.
Seamless Insurance Coordination: The company has a strong reputation for working "seamlessly" with insurance companies, taking the stress of complex claims off the homeowner's shoulders. This is particularly valuable after major weather events.
High-Quality Workmanship: The crew's work is meticulous and thorough, from replacing damaged wood on rafter tails to ensuring a clean and tidy worksite at the end of the day. The final results are consistently praised for their quality.
Use of Premium Products: They are committed to using superior products from well-known manufacturers like Atlas, GAF, and Owens Corning, ensuring that the finished roof is built to last and comes with reliable warranties.
If you are a resident of Jacksonville or the surrounding areas and need a reliable general contractor for a roofing or home improvement project, you can contact The Neill Company using the following details:
Address: 114 Willow Branch Ave, Jacksonville, FL 32254, USA
Phone: (904) 365-7663
For locals in the Jacksonville area, The Neill Company is an ideal choice for any roofing or home repair project. Their deep-rooted local presence, combined with decades of experience, means they possess an unparalleled understanding of the region's specific needs. They are not just contractors; they are neighbors who are invested in the well-being of the community.
The company's commitment to outstanding customer service, transparent communication, and meticulous workmanship is what truly sets them apart. From the personal oversight of Doug Neill to the efficiency of his crew, every aspect of their service is designed to provide a positive and stress-free experience. Their ability to work seamlessly with insurance companies and their dedication to using high-quality materials give homeowners confidence that their investment is well-protected. For anyone in the Jacksonville community seeking a trustworthy, professional, and highly skilled general contractor, The Neill Company is a reliable and highly recommended partner.
The Neill Company Services
Construction Company
- Roof installation
- Roof repair
- Bath Remodels
- Building Construction
- Commercial And Residential
- Commercial Building
- Custom Bathroom
- Custom Kitchens
- Design And Build
- Hvac Contractor
- Major Home Remodels
- New Home Building
- New Residential Construction
- Residential Builder
- Room Additions
- Window And Door Replacement
The Neill Company Details
Accessibility
- Wheelchair accessible parking lot
The Neill Company Photos




The Neill Company Location
The Neill Company
114 Willow Branch Ave, Jacksonville, FL 32254, USA
The Neill Company Reviews
roofinsurancepricemindraftersdeckingcontractquestions
★ 5★ 4★ 3★ 2★ 1The Neill Company recently did a re-roof for my home in Avondale. I have nothing but good things to say about the experience from beginning to the end. Doug came out and was great explaining all of the details for the job. He was able to fit the job in very quickly into his schedule. Ricky did a great job replacing wood on the rafter tails and overseeing the process the day the roof was being replaced. The crew showed up early and everyone knew exactly what they were doing and cleaned up nicely before they left. Of course pictures were taken during the process of the wood decking that needed to be replaced. Doug supplied me with the COC / paperwork right away. Two of my neighbors also have used The Neil Company and are pleased as well!I would highly recommend this company.
February 17 · Rhonda BullardWe met Mr Doug Neill through a chance encounter, when he and his Company were putting on a roof for a neighbor.We were very impressed with Doug as an individual, and so we kept his business card, and contacted him a few years later when we needed a new roof.He treated us with kindness and respect,guiding us with choices which we are happy we made with his advice, and his proposal on the roof replacement was within the range of other bids we had received.We contracted with Mr Neill, and we’re exceptionally pleased with the results.He and his Company went the extra mile, which is very unusual these days, and that was much appreciated!His roofing crew were polite and very considerate, working hard, and coordinating seamlessly with one another to complete the entire job, including cleanup, in just one day.We absolutely recommend the Neill Company, and plan to use them again on our other properties.Carole Traynham,Fruit Cove.I would like to add to this review. In late 2024, a hurricane caused a large tree to fall on the roof of a property we own, causing damage to the rafters as well as the roof shingles and decking. We immediately called Doug Neill for help, and he worked seamlessly with our insurance company, taking much of the stress off our shoulders, and the roof was replaced with quality work as quickly as possible, even though structural engineering reports were required. Once again, Mr. Neill did an outstanding job, and we cannot thank him enough!Carole Traynham and Noel Vivion.
February 12 · Carole TraynhamI recently had the pleasure of dealing with The Neill Co., and I cannot recommend their roofing insurance services enough ! From the moment I contacted them to the completion of the project, their professionalism and dedication to customer satisfaction were unmatched . Their team is composed of true experts in the field. They possess an in-depth understanding of the roofing industry and insurance coverage, which instilled confidence in me from day one. Their knowledge put my mind at ease, knowing that my investment in a roof repair was protected and handled by the best in the business. Communicating with The Neill Co. was an absolute breeze. Their staff promptly responded to all my inquiries, addressing each concern with utmost care. They patiently explained the process, guiding me through every step. Their transparency and willingness to answer any questions showcased their commitment to exceptional customer service.
August 10 · Blaike ShineWe had the best experience with The Neill Company. Our neighbors recommended The Neill Company to us because they were so pleased with the quality of work they received. This company's workmanship is top quality. They were not the least expensive quote we received but for reliability, quality of work, and peace of mind from recommendations of previous happy clients they are worth every cent.
June 16 · Sarah GeorgeAfter the last storm I decided to have my roof inspected. It was 18 years old and I was concerned about going into hurricane season with out having it looked at. My neighbor recommended the Neill company so I gave them a call. Rufus came out the next day to inspect my roof. When he got up there, he found significant storm damage. He was able to show me the whole thing with a recording he had made and I was really surprised to see how bad it was. I thought I was going to have to spend a fortune, something I don't have, and replace it but he informed me that due to it being storm damage I might be able to get it replaced through my home owners insurance. He was patient and respectful, taking the time to answer all of my questions and help me through the whole process. When all was said and done, I was able to get a brand new roof put on my house with minimal cost to me. I could cry with how stressed I was thinking of spending that money but Rufus was able to make dreams come true. The roof looks great and my house looks updated. Best of all, my homeowners insurance actually lowered my rate because I now have a new roof. I can't recommend Rufus and the Neill company enough.
April 25 · Ali Frankel
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