Austin 360 Roofing

- 7019 Burleson Rd bldg 3, Austin, TX 78744

Welcome to this informative overview of Austin 360 Roofing, a company that has served the Austin, Texas area with roofing and construction services. For homeowners in the Lone Star State, where a reliable roof is paramount, finding a trustworthy contractor is a top priority. This article is designed to provide you with a balanced look at the information available about this business, drawing on public data and customer feedback. We will explore their services, their location, and some of the key features and concerns that have been raised by local residents. If you are a Texan considering a roofing project, this information will help you navigate your options and make an informed decision.

Austin 360 Roofing is a general contractor that has been operating in the Austin area since 2006. The company’s business model appears to have focused on providing a variety of roofing services, as well as general construction and remodeling. Public records indicate that a managing member, Mr. Bryan Wiest, has been associated with the business. Some customer reviews praise the company for being a "well-oiled machine," with seamless communication and a professional crew. Other reviews, however, raise serious concerns about a lack of communication and a business that seems to be unreachable. This discrepancy in feedback is important for any potential customer to consider. It is worth noting that a separate, similarly named business, 360 Metal Roofing Supply, operates at the same address and provides metal roofing materials.

Location and accessibility are key factors when choosing a local service provider. Austin 360 Roofing has been associated with the address 7019 Burleson Rd, bldg 3, Austin, TX 78744, USA. This location is a part of a multi-building industrial complex. While this physical address has been listed for the company, some customer feedback suggests that the business may no longer be at this location and that attempts to contact them there have been unsuccessful. This is a critical piece of information for any customer who may need to visit the office or verify the company's current status. For a local Texan, having a reliable and accessible contractor with a stable business presence is crucial for ensuring warranty claims and future service needs can be met.

A significant concern highlighted by a customer review is the difficulty in contacting the company. The listed phone number, (512) 280-7663, and the company's emails are reported as being invalid. This issue is in direct contrast to other reviews that praise the company for its seamless communication. This inconsistency is a major point of consideration for anyone looking to hire a contractor. A reliable business should have consistent and effective channels for communication, especially when it comes to warranty claims or post-project issues.

Based on publicly available information, Austin 360 Roofing offers a variety of services, with a particular focus on residential and commercial roofing.

• Roof Replacement and Installation: The company has a history of performing full roof replacements for residential homes. A customer review praised them for a top-notch installation that was completed on their home.
• General Contracting: Austin 360 Roofing is a general contractor, suggesting their services may extend to other areas of home improvement and construction, in addition to just roofing.
• Insurance Claim Assistance: Some reviews mention that the company is skilled at navigating the complexities of insurance claims, which can be a significant benefit for homeowners dealing with storm damage.
• Warranty: At least one customer was provided with a five-year warranty on their roof replacement. However, the ability to successfully use this warranty has been called into question by recent customer feedback.

The highlights and features of Austin 360 Roofing present a complex and mixed picture, as evidenced by the conflicting customer reviews.

• Positive Feedback: Some customers have had excellent experiences, highlighting seamless communication, a professional crew, and a smooth process from start to finish. These reviews mention that the company stuck to its estimates and timelines, delivering a stress-free and efficient service.
• Workmanship: At least one positive review speaks to the quality of the roof installation, with a customer expressing satisfaction with a "top-notch" job.
• Negative Feedback: In stark contrast, other customers have reported significant issues. A very recent review from 2025 indicates that after a hail storm, a customer was unable to contact the company to honor their warranty. This review notes that the phone number and emails were non-functional and the business appeared to have vacated its advertised location.
• Customer Service: The feedback on customer service is inconsistent. While some reviews mention a positive experience, others describe a complete lack of response and the inability to get in touch with the company for urgent issues.

The contact information provided for Austin 360 Roofing is as follows:

Address: 7019 Burleson Rd bldg 3, Austin, TX 78744, USA

Phone: (512) 280-7663

Mobile Phone: +1 512-280-7663

However, as noted in recent customer reviews, attempts to contact the company using these details have reportedly been unsuccessful. The phone number is listed as invalid, and emails are being returned. It is important for any potential customer to be aware of this and to attempt to verify the company's current operational status before engaging them for any work.

In conclusion, for local Texans, the suitability of Austin 360 Roofing presents a significant dilemma. On one hand, there are positive reviews that speak to a professional, efficient, and well-organized company that delivers on its promises. These experiences suggest that, at one point, the company was a reliable and excellent choice for roofing needs. On the other hand, more recent and alarming feedback indicates that the company may have ceased operations or has become unresponsive, leaving customers with no recourse for warranty claims or post-installation issues.

While the positive reviews are compelling, the recent reports of a lack of communication and an inability to be reached for warranty service are a serious cause for concern. For homeowners, especially in a state like Texas where weather damage is a constant threat, having a reliable contractor who can be reached for emergency repairs and to honor a warranty is non-negotiable. This information suggests that potential customers should proceed with extreme caution and attempt to verify the company's operational status and current contact information before considering them for any project.

Austin 360 Roofing

7019 Burleson Rd bldg 3, Austin, TX 78744, USA