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Long Home ico

Long Home
- 8530 Corridor Rd Suite 200, Savage, MD 20763

Roofing contractor, Bathroom remodeler ★4.0

8530 Corridor Rd Suite 200, Savage, MD 20763, USA

4.0
In the spring of 2023, our roof suddenly started to leak—badly. We looked at a few roofing companies, but in the end we went with Long Home—even though they were among the most expensive options—because they had the longest warranty and thousands of good reviews.This was a mistake.Less than a year later, the roof started to leak... Again.We contacted Long Home, and for weeks we got the run-around—we made dozens of calls and sent multiple emails. Finally, someone came out and admitted the roof had been incorrectly constructed. After a few more weeks of waiting (and many more unanswered calls and emails) we got a formal notice our roof would be redone.Our relief was palpable.But over those many months, there were frequent examples of clear incompetence on Long Home's part—such as missing appointments or sending workers out who were unprepared to do the day's work—as if the management and the workers never spoke to each other to make sure they were on the same page about the worker's capabilities. It took almost 4 months more of endless unanswered emails, unreturned calls, and multiple appointments that turned out to be completely pointless, before we could finally get workers out to redo the roof. During that entire time, water continued to come in.The roof finally got redone—and hopefully this time it will last. But we still have to get the internal damages repaired. To their credit, Long Home agreed to fix the internal water damage... But again, it feels impossible to get a quick response for anything from Long Home.This property is supposed to be a rental, but it has been impossible to rent it during this entire time due to the necessity of doing these repairs. When we reached out to Long Home requesting compensation for our lost rental income, they either ignored us, responded while ignoring that point specifically, or said that they would ask someone higher up about it... but we've never heard anything back about our request for fair compensation, and we've lost hope that we ever will.In short, choosing Long Home has been a stress-inducing—not to mention financially devastating—mistake for us.I'm sure much of the work they do is fine, but if you ever need to make use of that warranty of theirs for any reason... be prepared for endless disappointment.UPDATE:It's been a month since we've last heard from Long home, despite many calls and many more emails. It seems as though they've decided to ghost us. I will comeback and edit this review again if this sad reality changes. - Alan Black
Long Home Overview Intro House Detail Photos Location Reviews

Long Home Introduce

When it comes to the safety and beauty of your home, finding a reliable and experienced contractor is a top priority. For residents across Maryland, a name that often comes up in conversations about home improvement is Long Home. With a history that stretches back decades, this company has established a presence in the region, offering a wide array of services that go beyond just roofing. This article provides a detailed overview of Long Home, helping you understand their services, location, and what makes them a prominent player in the Maryland home improvement scene.

Long Home is a home improvement specialist known for a diverse range of projects, with a strong focus on roofing. Based right here in Maryland, they have a long-standing reputation for serving homeowners with a variety of needs, from minor repairs to full-scale replacements. As a business that has been around since 1945, they have had ample time to refine their processes and build a portfolio of work. They position themselves as a company that prioritizes quality materials, expert craftsmanship, and a commitment to customer satisfaction. Their work is designed to enhance the safety, comfort, and aesthetic of homes across the region, which is a significant factor for many homeowners looking to protect their most valuable asset.

Location and Accessibility

Long Home's corporate office, and a central hub for their operations, is conveniently located in Savage, Maryland. The specific address is:

8530 Corridor Rd Suite 200, Savage, MD 20763, USA

This location is situated with good access to major roadways, making it a practical base for serving communities throughout Maryland. For customers visiting the office, the location is designed with accessibility in mind. They offer a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring that all clients can comfortably access their facilities for consultations and appointments. This attention to accessibility reflects a commitment to serving a wide range of customers in the local community.

Services Offered

Long Home offers a comprehensive suite of home improvement services, specializing in three main areas: roofing, bathrooms, and windows/doors. Their expertise in each of these fields allows them to handle multiple aspects of a home renovation project. Here is a breakdown of the services they provide:

  • Roofing Contractor Services:
    • Asphalt Shingle Roofing, including classic and luxury/designer options.
    • Metal Roofs, including Standing Seam Metal Roofs.
    • Full Roof Replacements and Brand New Roof installations.
    • Storm Damage Repair and assistance with Insurance Claims.
    • Attic Venting Repairs and other roofing system components.
    • Roof Underlayment and Flashing.
    • Solar Roofing solutions.
  • Bathroom Remodeling:
    • Bathroom Designs and Remodeling.
    • Tub-to-Shower Conversions.
    • Replacement Bathtub installations.
    • Shower and Bathtub installations.
  • Exterior and Door/Window Installation:
    • Vinyl Siding Replacement and Installation.
    • Home Siding Installation and Roofing and Siding coordination.
    • Replacement Vinyl Windows, Bay Windows, and other New Window installations.
    • New Door installations, including Residential Doors, French Doors, Patio Doors, Slider Doors, and Storm Doors.

In addition to these core services, they also provide free consultations to help homeowners understand their options and plan their projects effectively. This is a great starting point for anyone considering a major home improvement and ensures that they have all the information they need to make a well-informed decision.

Features and Highlights

Several key features and highlights distinguish Long Home in the competitive home improvement landscape. These elements are often what homeowners consider when choosing a contractor for their project.

  • Extensive Experience: With a business history dating back to 1945, Long Home has a long track record in the home improvement industry. This longevity can provide peace of mind to customers, knowing they are working with a company that has weathered various economic cycles and has a well-established presence.
  • Diverse Project Capabilities: Long Home’s ability to manage multiple types of home improvement projects—from roofing to bathroom remodeling and window installations—means that they can be a one-stop-shop for many homeowners. This can simplify the process, as customers don't have to juggle multiple contractors for different jobs.
  • Quality-Focused Work: They are a SELECT ShingleMaster™-certified roofing company, a certification earned by only a small percentage of roofers in the country. This accreditation speaks to their commitment to using quality materials and following specific installation standards.
  • Customer-Centric Approach: Long Home highlights their commitment to the customer with values like honesty, integrity, and a professional approach. They use company-identified vehicles, branded shirts, and ID badges to provide a sense of security and professionalism. They also have a detailed process for protecting a homeowner's property during a project, such as using tarps to cover shrubs and magnetic sweepers to clean up debris.
  • Financing Options: To make projects more accessible, Long Home provides financing options, which can be a significant benefit for homeowners undertaking a large renovation.
Contact Information

For those in Maryland looking to get in touch with Long Home, the following contact information is available:

Address: 8530 Corridor Rd Suite 200, Savage, MD 20763, USA

Phone: (410) 346-3845

Mobile Phone: +1 410-346-3845

What is Worth Choosing

Choosing the right contractor for a home improvement project is a significant decision. The provided information and customer feedback highlight both the potential benefits and challenges of working with Long Home. On the one hand, many customers praise the quality of their work, the professionalism of the sales representatives, and the efficiency of the installation crews. They often note that installations, such as a new roof or a tub-to-shower conversion, are completed quickly and with great attention to cleanliness. The fact that a single company can handle multiple projects, from roofing to bathroom renovations, is also a major plus for many. The long-term, transferable warranty on their roofing products is a substantial draw, providing a sense of security and a long-term investment.

On the other hand, some of the experiences shared by customers point to potential difficulties, particularly with communication and customer service, especially when it comes to warranty claims or follow-up work. Some customers have expressed frustration with delays, missed appointments, and a lack of responsiveness after the initial project is complete. These instances, though seemingly not representative of all experiences, are important for a potential client to consider. The variance in customer experiences—from "first class" and "beautiful installation" to "stress-inducing" and "financially devastating"—suggests that the outcome can depend on the specific project and the need for future follow-up.

In conclusion, Long Home presents itself as a robust and experienced home improvement contractor with a wide range of services. Their expertise in roofing, bathroom remodeling, and door/window replacement, combined with their strong commitment to quality craftsmanship and customer care, makes them a viable option for homeowners in Maryland. For local residents, they offer the convenience of a nearby office, a professional process, and a deep understanding of the area's specific needs. As with any major home service, a thorough consultation and clear communication are key to ensuring a successful and satisfying project outcome.

Long Home House

  • Roofing Contractor

  • Attic venting repairs
  • Asphalt Roofing
  • Asphalt Shingle Roofing
  • Asphalt Shingle Roofs
  • Asphalt Shingles
  • Bathroom Design
  • Bay Window Replacement
  • Brand New Roof
  • Chimney Work
  • Classic Asphalt
  • Cleaned Up
  • Flat Roof Replacement
  • Flat Roofs
  • For Your Roof Replacement
  • Free Consultation
  • French Door
  • Full Roof Replacements
  • Home Designs
  • Home Improvement Project
  • Home Improvement Projects
  • Home Roofing
  • Home Security
  • Home Siding Installation
  • Insurance Claims
  • Luxury Shingles & Designer Roofs
  • Metal Roof Asphalt Roof
  • Metal Roofs
  • New Door
  • New Window
  • Patio Door
  • Patio Doors
  • Professional Roofing
  • Remodeling Specialists
  • Replacement Bathtub
  • Replacing Shingles
  • Residential Door
  • Residential Roof Replacement
  • Residential Roofing
  • Roof Financing Options
  • Roof Flashing
  • Roof Replacement Project
  • Roof Systems
  • Roof Underlayment
  • Roofing And Siding
  • Roofs Metal Roofs
  • Roofs Types
  • Shingle Roof Replacement
  • Shingle Roofs
  • Slider Door
  • Solar Roofing
  • Special Roofing
  • Standing Seam Metal Roof
  • Storm Door
  • Tub To Shower Conversion
  • Vinyl Siding Replacement And Installation
  • Vinyl Window
  • Windows And Doors

Long Home Details

  • Service options

  • Onsite services
  • Online estimates
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Long Home Photos

Long Home Picture 1Long Home Picture 2Long Home Picture 3Long Home Picture 4Long Home Picture 5Long Home Picture 6Long Home Picture 7Long Home Picture 8Long Home Picture 9Long Home Picture 10

Long Home Location

Long Home

8530 Corridor Rd Suite 200, Savage, MD 20763, USA

Long Home Reviews

An average rating of ★4.7 from 4419 user reviews.

presentationtubexplanationshower installationeducatedsliding glass doorstorm doorwindowsfront doorproduct manager

★ 5★ 4★ 3★ 2★ 1

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