Priority Roofing Introduce
For homeowners in Austin and the surrounding Central Texas region, a reliable roofing contractor is not just a convenience—it's a necessity. The intense sun, severe thunderstorms, and frequent hailstorms that characterize the local climate can take a significant toll on your home's roof. When faced with the aftermath of a storm or the natural wear and tear of a decade, finding a company that is not only skilled in roofing but also adept at navigating the complex world of insurance claims can make all the difference. This article provides a comprehensive overview of Priority Roofing, a local company that has built a reputation for its persistence and expertise, particularly when it comes to helping homeowners secure the approvals they need for storm-related repairs. We will delve into their services, highlight their key strengths, and provide you with all the essential information to help you decide if they are the right fit for your home.
The Austin area has seen its share of extreme weather, and dealing with the resulting roof damage can be a stressful and time-consuming process. Many homeowners find themselves in a challenging position when their initial insurance claims are denied, even when the damage is clearly visible. It is in these situations that a contractor's commitment and expertise truly shine. Priority Roofing has demonstrated a willingness to go the extra mile, employing a tenacious approach to ensure their clients get the coverage they are entitled to. Their process often involves more than just an initial inspection; it can include working alongside independent licensed adjusters to advocate on behalf of the homeowner. This dedication to seeing a project through to a successful conclusion, even when faced with initial setbacks, is a defining characteristic of their service.
In a market saturated with roofing companies, it's the quality of service, the commitment to a complete job, and the communication throughout the process that truly sets a company apart. Priority Roofing, as we will explore, has had both positive and negative feedback from customers, which is not uncommon in the service industry. However, the positive experiences often highlight a crucial aspect of their business model: their willingness to assist with the complexities of the insurance process. This is a significant value proposition for Texas homeowners who are no strangers to navigating the aftermath of severe weather events. While some may have had issues, others have found a trusted partner who helped them achieve a successful outcome where they initially failed.
Priority Roofing is located in North Austin, with an office at 12303 Technology Blvd #900, Austin, TX 78727. This central location in the city's northern region makes them easily accessible to a wide range of communities, including those in North Austin, Round Rock, Cedar Park, and Leander. The company's presence in a bustling area known for its technology and business parks reflects a professional and modern approach to their operations. Being a local Austin company, they are well-versed in the specific building codes, architectural styles, and common roofing materials used throughout the area. This local knowledge is invaluable when it comes to providing tailored solutions that are both effective and compliant with local standards.
Accessibility is more than just a physical address; it's about being reachable and responsive. For homeowners with urgent roofing needs, having a company that is prompt and communicative is essential. The phone number for Priority Roofing is (512) 884-1287, which serves as the primary point of contact for new inquiries, project updates, and service requests. While some customers have reported communication challenges, others have praised the responsiveness of specific team members who acted as their dedicated point of contact throughout the entire process. This suggests that the company's service experience can be highly dependent on the individual representative, making it important for potential clients to establish a clear line of communication from the outset.
Priority Roofing offers a range of services designed to meet the needs of homeowners in Central Texas, with a strong emphasis on storm damage and comprehensive home exterior care.
Roof Replacement: They specialize in full roof replacements, handling the entire process from initial assessment to final installation. This is a core service, particularly for homes that have suffered extensive damage.
Hail Damage Repair and Claims Assistance: A significant portion of their business revolves around helping homeowners with hail damage. They are known for their persistence in working with insurance companies, even after initial denials. They may utilize independent licensed adjusters to re-evaluate claims and negotiate with insurance providers, a service that has proven successful for some clients.
Gutter Installation: As part of their comprehensive exterior services, Priority Roofing can coordinate the installation of new gutters. This is often an essential component of a full roof replacement, ensuring proper water drainage and protecting the home's foundation.
Interior Ceiling Repair: When roof damage leads to leaks and damage to the home's interior, they can coordinate the necessary repairs. A customer review mentioned their ability to handle interior ceiling repairs, which shows they are equipped to manage the full scope of a storm-related project.
Inspections and Assessments: They provide professional inspections to determine the extent of roofing damage, which is the first step in both insurance claims and planned renovations.
Based on customer feedback and their general business practices, Priority Roofing has several key features and highlights that are important for potential clients to consider.
Expertise in Insurance Claims: This is arguably their most significant feature. They are known for their persistence in working with insurance companies, even after a claim has been denied multiple times. Their use of independent adjusters to secure a positive outcome is a major highlight.
Dedicated Point of Contact: Some customers have had excellent experiences with a specific point of contact, such as a project manager, who guided them through the entire process from start to finish. This personalized service can be a huge benefit, especially during a stressful claim process.
Comprehensive Project Management: They can coordinate multiple aspects of a project, including roofing, gutter installation, and interior repairs. This makes the process more streamlined for the homeowner, as they only have to deal with one company for a range of services.
Quality and Efficient Work: When the work is underway, customers have noted that the delivery, installation, and cleanup are efficient and of high quality.
Local Presence in Austin: Being a local Austin company means they have a vested interest in the community and a deep understanding of the local climate and building requirements, which is a valuable asset for homeowners.
For anyone in the Austin area interested in Priority Roofing's services, here is their essential contact information.
Address: 12303 Technology Blvd #900, Austin, TX 78727, USA
Phone: (512) 884-1287
This information provides a direct line to their North Austin office, allowing for easy communication regarding quotes, appointments, and project inquiries.
Priority Roofing is a suitable choice for locals in the Austin, TX area, particularly for those facing the daunting task of dealing with storm-related roof damage and insurance claims. Their primary value lies in their persistence and willingness to fight for their clients to get a claim approved. While there may be inconsistencies in customer service, the success stories highlight their ability to navigate complex situations where other contractors might give up. For homeowners who have received a denial from their insurance company, Priority Roofing offers a compelling solution with their experience and a dedicated approach to claims. Their comprehensive services, which include not only roofing but also gutters and interior repairs, make them a convenient option for managing a full-scale restoration project. By choosing Priority Roofing, locals can partner with a company that understands the unique challenges of the Texas climate and is prepared to go the extra mile to ensure their home is properly repaired and protected.
Priority Roofing Inside
Roofing Contractor
- Attic venting installation
- Roof damage repair
- Roof inspection
Our roofing company inspects your roof and provides an honest assessment of what needs to be done, at no cost to you.
- Roof installation
From dozens of shingle systems, to metal, tile and slate roofing options, we have roofing materials to fit nearly every roof installation budget.
- Roof repair
We specialize in Austin residential roof repair, as well as emergency roofing service for leaks and damage.
- Skylight installation
- Skylight repair
- All Types Of Roofing
- Asphalt Asphalt Shingles
- Claims Process
- Clean Up
- Commercial Metal Roofing
- Commercial Projects
- Commercial Property
- Commercial Roof Made
- Commercial Roof Systems
- Commercial Roofing Installation
- Common Roof
- Composite Roofing
- Concrete Roofing
- Custom Designer
- Custom Metal Roofing
- Custom Roofs
- Damaged Roof
- Designer Projects
- Designer Roofing
- Entire Roofing System
- Existing Roof
- Extensive Repairs
- Extraordinary Roof Replacement
- Flashing Replacement
- Full Roof Replacement
- General Maintenance
- High End Roofing
- Home Commercial
- House Repair
- Ice And Water Shield
- Insurance Adjuster
- Insurance Claims Process
- Interior Damage
- Low Slope Roofing Systems
- Low-Slope Systems
- Metal Roof Systems
- Metal Roofs For Commercial Buildings
- Modified Bitumen Installations
- Modified Bitumen Membranes
- My Roof Replaced
- Needs Repairing
- New Commercial Roof
- New Gutter
- Peel And Stick
- Pipes Jacks
- Replacing Shingles
- Replacing Your Roof
- Residential And Commercial Roofing
- Residential Metal Roofing
- Residential Projects
- Roof Leaks
- Roof Problems
- Roof Restoration Projects
- Roof Types
- Roofing Crews
- Roofing Home
- Shingle Roofs
- Shingles Metal
- Single Ply Tpo
- Single-Ply Systems
- Slate Installations
- Slate Roof Shingles
- Stained Fence
- Standing Seam Metal
- Starter Shingles
- Strip Shingles
- Synthetic Felt Underlayment
- Tear Off
- Tile Or Slate Roof
- Tile Slate
- Ventilation System
- Window Installation
- Yard Cleanup
Priority Roofing Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Priority Roofing Photos










Priority Roofing Location
Priority Roofing
12303 Technology Blvd #900, Austin, TX 78727, USA
Priority Roofing Reviews
hailinspectioninsurance companyfaithexpectationsstressproject managercustomer satisfactionprocessridge vent
★ 5★ 4★ 3★ 2★ 1If I could leave a zero, I would. We had a new roof put on a year ago and had a ridge vent placed. With in the year, we have noticed cracks along the crown molding in the living room and thought we were having foundation issues. We had a contractor come out and everything is fine with the foundation. Few weeks ago, ceiling started leaking when it rained. Got up on roof to look and took pics. Called priority (4 times now) no call back. Jordan is very unprofessional...he was given info and we were told he would call...never has. Called him and left a VM. Nothing..sent a text...nothing. Yet he can talk to David and have him come out a weekend ago on a Sunday after 7pm unannounced. He looked at the roof and it is evident that there has been water getting into our attic causing issues. Boards under ridge vent are too far apart. Debris gathered water pools and gets into attic. Said he would talk to Jordan and get back to us. Nothing! Have 10 year warranty. Their error and they need to fix it! Pics include ridgevent, debris gather in it, and cracks around crown molding and brown spots in ceiling where water has been leaking/settling.
July 01 · Kelly Johnson(North Austin) After several hailstorms our claim for roof damage had been denied by our insurance, a major national company. I did not have a contractor at that time. I noticed several roofs being done in our neighborhood by Priority Roofing.One day Priority's Joshua P. knocked on my door and convinced me to let them give it a try. They were persistent. He was my point of contact throughout the process start to finih. Turned down again the second time, but then they used an Independent Licensed Adjuster (Longhorn) to "negotiate" with the insurance company. Another inspection followed by the independent inspector and as a result the claim was approved. It took several months start to completed roof, but they stuck with it. Joshua also coordinated gutter installation and some interior ceiling repair. The delivery, install and clean up was efficient and high quality. I recommend Priority Roofing and Joshua P. if you can get him!
March 09 · Dave SandersJanelle at Priority Roofs was Awesome to work with! Witnessing her relationship with their customer was really great. I could tell that she really cares and when she chose to hire us to help her customer get the best Leaf Screens for their existing gutters, I knew that she really wanted to provide the best solution available. Great job and thank you Janelle! 😎
April 17 · Rockstar Rain GuttersGreat company! Toby was very professional, honest and quick! The work is far above the cost. The process was very quick from initial inspection to complete. They were also able to work with my insurance company which is great when you have no idea what anything is. 10/10 recommend both Toby and Priority Roofing to anyone looking for a roofing company.
July 03 · Jeffery PateGreat experience all around. My first time to deal with getting a roof replaced as well as dealing with the home insurance company. Matt walked me through the steps of filing the claim, and then dealt with the insurance company. I was really nervous about the payment process but he assured me that everything was going as planned, and it did. The insurance company paid out exactly as Matt had described. We went over choosing the right colors knowing that some time in the future we were going to be painting the exterior. The communication throughout the process was outstanding. It took far less time than I thought it would and the results far exceeded my expectations. The roof looked so nice that we decided to paint right away. I couldn’t be happier. Priority Roofing went above and beyond for customer service and quality workmanship. Highly recommended.
May 11 · Trey Mumford
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