Carolina Colortones Introduce
Introduction / Overview
For builders, contractors, and homeowners across Western North Carolina, the exterior of a home is as important as its interior. It's the first line of defense against the elements and a key component of a home's curb appeal. In Arden, NC, a local business that has long been a part of this construction landscape is Carolina Colortones. This company specializes in providing pre-finished exterior wood products, with a particular focus on wood siding. Their model is built on the idea of offering high-quality, pre-stained materials that can save time and effort on a construction site. They aim to provide products that are ready for installation, simplifying the building process for their clients. Like many local businesses, Carolina Colortones has a history of serving the community and working with customers to meet their specific needs. Their work with custom stain colors and various wood products reflects a commitment to providing a tailored approach for each unique project. While the experiences of customers can vary, the company's long-standing presence in the region suggests a history of working with local builders and homeowners to achieve their vision for their homes.
Location and Accessibility
Carolina Colortones is located at 2 Industrial Dr in Arden, NC 28704. This location places the business within a major hub of industry and commerce in the Asheville metropolitan area. Arden's proximity to Asheville and major highways makes it a convenient and accessible location for contractors and homeowners from across Buncombe County and the surrounding communities. The company's physical address allows for easy access for clients who need to visit the facility to discuss projects, view product samples, or pick up orders. Being situated in a central industrial area means they are well-positioned to serve a wide market. This accessibility is a key advantage for local builders who rely on a steady and convenient supply of materials for their projects. The local presence of Carolina Colortones in Arden also suggests an intimate familiarity with the specific architectural styles, building codes, and environmental factors that are unique to the mountain region. This local knowledge is an important factor when selecting a supplier for exterior building products that are meant to last in North Carolina's climate.
Services Offered
Pre-finished Wood Siding: They provide a range of wood siding products that are pre-stained and ready for installation. This service aims to streamline the construction process and ensure a consistent finish on the siding.
Custom Staining: Carolina Colortones offers custom staining services, allowing builders and homeowners to select specific colors and finishes that match their project's design aesthetic.
Wood Product Sourcing: The company sources various types of wood for siding and other exterior uses, providing a selection of materials to meet different project needs and budgets.
Exterior Building Products: Beyond siding, they also offer other exterior building products, serving as a comprehensive supplier for contractors working on a home's facade.
Sales and Customer Consultation: The staff provides consultations to help customers choose the right products and finishes for their projects, offering guidance on material selection and the pre-finishing process.
Features / Highlights
Customization and Variety: A notable feature is the ability to provide custom stain colors and work with different types of wood, which allows for a high degree of personalization in a project.
Customer Service and Follow-Up: Based on one customer's experience, the company demonstrated a commitment to rectifying a past issue. A customer who was dissatisfied with a previous stain job was contacted by the company, who then offered a refund for the stain and staining work, showcasing a capacity for "super customer service" and a desire to make things right.
Focus on Time Savings: The core value proposition of pre-finished siding is the time saved on-site, as builders do not need to spend time staining or painting the materials after installation. This is a significant highlight for contractors and homeowners alike.
Long-Standing Local Presence: The company has a history in the local area, which implies a deep understanding of the North Carolina building market and a network of relationships with local professionals.
Quality of Previous Work: A customer review highlights positive past experiences, noting that wood from previous years' projects had held up well, suggesting a track record of providing quality products.
Contact Information
Address: 2 Industrial Dr, Arden, NC 28704, USA
Phone: (828) 687-9510
Mobile Phone: +1 828-687-9510
Conclusion: Why this place is suitable for locals
For residents and builders in Western North Carolina, Carolina Colortones is a business with a long history of providing specialized exterior building products. The experiences of customers suggest that while service can be a point of discussion, there is also evidence of the company making a significant effort to resolve issues and provide a high level of customer service. The example of the company offering a refund to a dissatisfied customer, and the praise for that act, demonstrates a willingness to take accountability and find a resolution. For local homeowners and contractors, having a supplier that is geographically close and focused on a key niche like pre-finished siding is a valuable asset. The ability to source custom-stained wood products locally simplifies logistics and ensures that materials are well-suited to the regional climate and aesthetic preferences. This local presence, coupled with a demonstrated capacity for good customer service, makes Carolina Colortones a place that is suitable for locals who are looking for a specialized partner for their exterior building needs.
Carolina Colortones Services
Building Materials Supplier
- Siding
- Custom Color
- Prefinish
Siding Contractor
- Remodeling
- Paint indoors
- Exterior painting
Carolina Colortones Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Payments
- Debit cards
- Credit cards
Parking
- On-site parking
Carolina Colortones Photos










Carolina Colortones Location
Carolina Colortones
2 Industrial Dr, Arden, NC 28704, USA
Carolina Colortones Reviews
sidingwood
★ 5★ 4★ 3★ 2★ 1Update due to their response: "Educate our customers" is totally false, but the opposite. They lied about the maintenance of the siding and the quality of it. They didn't reach out for a solution till we posted a review. The only reason we didn't take the $1k was because we wanted folks to know 1st hand how awful is to work with this company, they wanted us to sign a non disclosure agreement in order to receive the $1k so people wouldn't know about their product quality.Zero stars if I could.We had a highly disappointing experience with Colortones when we purchased wood siding from them about a year ago as we were building our house. Initially, we were considering a different product, but the owner persuaded my husband to opt for wood siding, assuring him that maintenance would be comparable.Unfortunately, our experience has been anything but satisfactory. The wood siding came with noticeable mold spots, and the situation rapidly deteriorated. Upon contacting Colortones, we were met with difficulty and resistance. To make matters worse, they offered us a mere $1,000 compensation if we agreed to sign a non-disclosure agreement, which is far less than what it will cost us to fix the problems.Their response was not only unhelpful but also blaming, stating that the issues were to be expected in the area and we should have done our research. This lack of accountability and customer care is deeply disappointing.We want to share our experience with others to caution against dealing with Colortones. The product quality, coupled with their dismissive attitude and unwillingness to address the issues, leaves much to be desired. We hope this review serves as a warning to potential customers and encourages Colortones to improve their products and customer service.The photos below are our siding today, a year after moving into our new house. They said this was to be expected, just be aware!
January 30 · Patty UrrutiaCarolina Colortones contacted our home almost immediately after my post about being disappointed with the stain job on the siding we got. They were very gracious and apologetic. They are sending a refund for the stain and staining work, charging us only for the raw cedar. They would have taken the boards back to re-stain but we had already done the staining by the time we got the call. We had wood from them in 2011-2012 and again in 2019, both with the same color of stain (additions) all of which was great. This is super customer service. Judith Fain
September 01 · Judith FainWe came across Carolina Colortones while doing an internet search of pictures of homes that we liked the siding. Guy Campbell and the staff at Carolina Colortones could not have been more friendly and helpful. We quickly received samples of their product and then ordered our selection. Everything arrived promptly and perfectly. Guy was always available for questions and helped explain to our contractor the installation process. Would not hesitate to use Carolina Colortones again in the future. Fantastic experience!Stan BullingtonPoplar Bluff, MO.
May 30 · Joan Bullington- March 03 · Robin Maheu
- July 15 · Hollywood Baptiste
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