Citrus Contracting LLC

- 201 W State Rd 434 Suite A, Winter Springs, FL 32708

Hello, Florida residents. When it comes to investing in your home, whether for a new roof, a major renovation, or a simple repair, choosing the right contractor is one of the most critical decisions you can make. It’s an investment of not only your money but also your trust. In this article, we'll provide a detailed overview of Citrus Contracting LLC, located in Winter Springs, Florida. Unlike a traditional promotional piece, this content is designed to present factual information based on public data and real customer feedback to help you make the most informed decision possible for your home and family.

The reviews and information available about Citrus Contracting LLC paint a very mixed picture, with some customers reporting positive experiences and others detailing significant issues. It is our goal to present this information clearly so you can weigh the details and proceed with caution. This overview will cover their stated location, the services they claim to offer, and a summary of highlights and features based directly on customer experiences, both positive and negative.

Choosing a contractor can be a stressful process, and the goal of this resource is to help alleviate some of that stress by providing a transparent look at the experiences of others. A home improvement project should be a positive experience, and ensuring you are working with a reliable, responsive, and trustworthy company is the first step. Let's delve into the details available about Citrus Contracting LLC.

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Citrus Contracting LLC is listed at the address 201 W State Rd 434 Suite A, Winter Springs, FL 32708, USA. This location places them within a prominent commercial area in Winter Springs, making them physically present in the greater Orlando metropolitan region. For locals, a contractor with a physical office can sometimes provide a sense of stability, as they are not a fly-by-night operation.

However, customer reviews suggest that while they have a physical address, communication and accessibility have been significant issues for some. Customers have reported difficulty reaching the company by phone, with calls going unanswered and return calls being rare. For a homeowner in the middle of a project, especially one with problems, this lack of communication can be incredibly frustrating. A local presence is only valuable if the company is responsive to its clients.

While the address is in a central part of the community, the practical accessibility seems to be a point of concern for some customers who have had to deal with post-project issues. This is a critical factor for any Florida homeowner, as the need for timely communication and follow-up is essential, especially when dealing with the potential for sudden weather-related damage.

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Based on various public sources, Citrus Contracting LLC presents itself as a full-service general contractor and roofing company. Their stated services include:

• Residential and Commercial Roofing: They advertise services for both homes and businesses, including new roof installation, re-roofing, and roof repair.
• Siding and Gutters: Their services extend to other exterior home components, offering siding installation and repair, as well as gutter services.
• Roof Inspections: The company offers certified roof inspections, which are often a necessary step for homeowners dealing with insurance claims.
• Insurance Adjuster Services: They claim to assist with the insurance claims process, with some positive reviews mentioning a representative being helpful in this regard.
• General Contracting: Some sources indicate they offer a broader range of general contracting services, extending their expertise beyond just roofing and siding.

It is important to note that while these services are listed, customer reviews raise serious questions about the quality of the work performed for some of these projects. Reports of flat roofs not being replaced despite being paid for, and roofs failing inspections or leaking shortly after installation, stand in stark contrast to the company's advertised capabilities.

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The reviews for Citrus Contracting LLC are highly polarized, with some customers having positive experiences while others have had significant problems. Here is a summary of features and highlights based on this mixed feedback:

• Positive Feedback:
  • Helpful Salespeople: Some reviews praise specific individuals, such as the salesman Vinny or a representative named Luke Kinchen, for being great to work with, helpful, and professional during the initial sales process.
  • Assistance with Insurance: Some customers appreciated the company's help with navigating the insurance claim process, finding this service to be very helpful.
  • Timely Completion (in some cases): A few reviews mention that the work was done promptly and the crew was clean and professional.
  • Positive Communication (in some cases): A very small number of reviews noted good communication during the project, with staff keeping them updated.
• Negative Feedback:
  • Lack of Communication: This is a major recurring issue. Multiple customers report that once a project starts and problems arise, the company becomes unresponsive, with phones ringing unanswered and calls not being returned for weeks or even a month.
  • Poor Workmanship: Reviews detail significant quality issues, including roofs that were not installed correctly, leading to leaks, uneven tiles, and other cosmetic and structural problems. One customer’s new roof began leaking just 2.5 years after installation.
  • Damage to Property: Several customers mention that the company's work led to new damage, such as interior leaks from improperly covered roofs, broken sprinkler heads, and holes in screens or pan roofs.
  • Failure to Complete Work: There are multiple reports of the company being paid for work that was never completed, such as a flat roof that was not replaced despite passing a city inspection.
  • Contract and Billing Issues: Some reviews mention being charged more than the quoted price and the company's refusal to fix damages they caused, leading to threats of legal action.

The stark contrast in these reviews makes it clear that the customer experience with Citrus Contracting LLC can vary dramatically. It appears that while the initial sales process might be positive, the follow-through and problem resolution are major areas of concern.

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Based on publicly available information, the contact details for Citrus Contracting LLC are as follows:

• Address: 201 W State Rd 434 Suite A, Winter Springs, FL 32708, USA
• Phone: (407) 969-6868
• Mobile Phone: +1 407-969-6868

As noted in the highlights section, some customers have had difficulty reaching the company using these contact methods, so prospective clients should be aware of this potential issue.

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Based on the public data and customer reviews, it is not possible to confidently recommend Citrus Contracting LLC as a suitable choice for locals. The available information presents a cautionary tale for homeowners in Florida. While some reviews are positive, the recurring themes of poor workmanship, lack of communication, and failure to complete work are significant red flags that any homeowner should seriously consider.

For Florida residents, who often need reliable and responsive contractors to protect their homes from weather-related damage, the reported issues with Citrus Contracting LLC are particularly concerning. The accounts of new roofs leaking shortly after installation and companies disappearing when problems arise are the exact opposite of what a homeowner needs. The threats of legal action and the emotional distress reported by some clients are strong indicators that this company may not be a safe bet for a project as important as a new roof or home repair.

In conclusion, while the company has a physical presence and some positive reviews, the sheer volume and severity of the negative feedback should be a strong deterrent. For any local seeking a contractor, it is essential to proceed with extreme caution, thoroughly vet all options, and consider the experiences of past customers before making a final decision.

Citrus Contracting LLC

201 W State Rd 434 Suite A, Winter Springs, FL 32708, USA