Four Families Roofing LLC. Introduce
In the beautiful mountain communities of Western North Carolina, the roof on your home is a vital part of its protection and charm. From the intense summer sun to severe weather events, including hurricanes and major storms, a durable and well-maintained roof is non-negotiable. When the need for a roof replacement or repair arises, local homeowners need a contractor they can count on for quality work, fair pricing, and responsive service. Four Families Roofing LLC, a local Franklin-based company, has become a go-to choice for these exact reasons, building a solid reputation on professional service and a commitment to its customers.
The experience of a recent customer in Highlands perfectly illustrates why Four Families Roofing has earned the trust of the community. After Hurricane Helene caused significant roof damage, the homeowner reached out to owner Billy Rickles. While other local firms quoted a waiting period of six or more weeks just for an inspection, Four Families Roofing had someone on-site to assess the damage within two days. This rapid response is a critical advantage, especially after a storm when further damage is a constant threat. The company’s efficiency continued when Billy Rickles met with the insurance adjuster, ensuring the process went smoothly. This proactive approach to working with insurance claims is a significant benefit for homeowners who are already dealing with the stress of storm damage.
What truly sets Four Families Roofing apart is the combination of speed, professionalism, and craftsmanship. The Highlands homeowner was not only impressed by the fair price but also by the smooth execution of the project. The crew arrived on the scheduled date, and the work "progressed quickly and smoothly." This efficiency doesn't come at the expense of quality; the team is described as "very professional," and the final result on the approximately 35 squares of asphalt shingles was "great." The review also highlights their commitment to a clean worksite, noting that the crew "cleaned up the property daily," a detail that homeowners deeply appreciate.
Another customer's experience with a 23-year-old roof replacement further demonstrates the company's efficiency and reliability. The timeline from contract to completion was remarkably fast: "We signed the contract on Tuesday, shingles and materials were delivered on Thursday, and the roof was finished before 5 on Friday." This kind of rapid turnover is a testament to the team's organization, work ethic, and dedication to getting the job done right and on time. For locals in the Western North Carolina area, this quick turnaround minimizes the disruption to their daily lives and provides peace of mind that their home is protected sooner rather than later.
Four Families Roofing LLC is a North Carolina-owned and operated business, with a mission guided by strong ethics and a commitment to service. The company prides itself on honest assessments and proven performance, resulting in a high rate of claim approvals and customer satisfaction. Their personalized approach, led by team members like Billy Rickles and Dillon, ensures that every client feels valued and respected. This is a business that not only installs roofs but also builds lasting relationships with the community it serves.
### Location and Accessibility
Four Families Roofing LLC is conveniently located in the heart of Franklin, North Carolina, making it an ideal choice for homeowners throughout the region. The business is located at 93 Church St Suite 214, Franklin, NC 28734, USA. From their Franklin office, they are able to service a wide area of Western North Carolina, including towns like Highlands, Cashiers, Sylva, and beyond. Their local presence ensures that they are always close by to provide timely inspections, quotes, and repairs, particularly crucial in a region where storms can hit with little warning.
### Services Offered
Four Families Roofing LLC provides a full spectrum of roofing services, catering to the diverse needs of homeowners in Western North Carolina. Their services are designed to be comprehensive, covering everything from minor repairs to full-scale replacements and the complex process of insurance claims.
- New Roof Installation: They specialize in replacing old or damaged roofs with new, high-quality asphalt shingles, ensuring a durable and attractive finish.
- Roof Repair: The team is skilled at diagnosing and repairing roof leaks and other issues, addressing problems quickly to prevent further damage.
- Storm Damage Response: They are particularly known for their quick and effective response to storm damage, including emergency inspections and temporary tarping.
- Insurance Claim Guidance: The company offers expert assistance in navigating the insurance claim process, from meeting with adjusters to providing detailed documentation, which is a major stress-reliever for homeowners.
- Drone Roof Inspections: Using modern technology, they conduct drone inspections to get a comprehensive view of the roof's condition, helping to spot existing and potential problems quickly and accurately.
- Pre-Sale Roof Assessments: They offer assessments for real estate agents and homeowners preparing to sell their property, ensuring a smooth transaction.
### Features and Highlights
Four Families Roofing LLC stands out from the competition with several key features that directly benefit their customers. These highlights speak to their professionalism, reliability, and commitment to excellence.
- Rapid Response to Storms: Their ability to inspect damage and begin repairs much faster than other companies is a major advantage for homeowners dealing with storm-related emergencies.
- Expert Insurance Claims Handling: With a proven track record of successfully working with insurance companies, they simplify a typically complex and stressful process for their clients.
- Professional and Efficient Crew: The team is highly praised for its professionalism, efficiency, and respect for the customer's property, including daily cleanup and a quick project completion time.
- Fair and Transparent Pricing: Customers consistently mention that the company's pricing is fair, offering a high-quality service at a competitive rate.
- High-Quality Products: As an Owens Corning Preferred Contractor and GAF Certified Contractor, they use top-of-the-line products that are designed to provide long-lasting protection and curb appeal.
- Local and Veteran-Owned: As a North Carolina-owned, veteran-operated business, they are deeply rooted in the community and committed to providing service that is both professional and value-driven.
### Contact Information
For those in Franklin and the surrounding Western North Carolina region, getting in touch with Four Families Roofing LLC is easy. Whether you have an urgent repair need or are considering a new roof, you can contact them using the following information.
Address: 93 Church St Suite 214, Franklin, NC 28734, USA
Phone: (828) 358-6555
### Conclusion: Why this place is suitable for locals
For residents of North Carolina, particularly in the mountain communities where a sturdy roof is essential for protection, Four Families Roofing LLC is a highly suitable choice. Their local presence in Franklin means they are not just another contractor; they are a community partner who understands the unique challenges of the region. The positive testimonials from customers who have experienced their quick response to storm damage and efficient project management highlight a company that genuinely cares about the well-being of its clients.
The company’s ability to handle the complexities of insurance claims, combined with their professional and speedy work, takes a significant burden off the shoulders of homeowners. By choosing Four Families Roofing LLC, locals are investing in a service that is both expertly delivered and deeply rooted in the values of honesty, integrity, and community. For all your roofing needs, from a small repair to a full replacement, this local, veteran-owned business offers the peace of mind and quality craftsmanship that North Carolina homeowners deserve.
Four Families Roofing LLC. Photos










Four Families Roofing LLC. Location
Four Families Roofing LLC.
93 Church St Suite 214, Franklin, NC 28734, USA
Four Families Roofing LLC. Reviews
Four Families Roofing recently replaced the roof on our Highlands house. Our roof was damaged during Hurricane Helene. I reached out to company owner Billy Rickles and they had someone inspect the damage within 2 days of calling. Other local firms that I contacted advised that it would be 6+ weeks before they could even look at the damage. Billy came out to meet the insurance adjuster. Everything went very smoothly. Their price was fair, and the roof was replaced. They did a great job! Their crew showed up on the requested date. The work progressed quickly and smoothly. Their entire team was very professional. They cleaned up the property daily. The roof turned out great. The roof was approximately 35 squares of asphalt shingles. I highly recommend Billy Rickles and his company Four Families Roofing for all your roofing needs.
April 28 · Alan PowellFour Families Roofing did an excellent job on replacing our 23 year-old roof. We signed the contract on Tuesday, shingles and materials were delivered on Thursday, and the roof was finished before 5 on Friday. Thanks, Dillon.
July 23 · Louis WorrellDue to wind damages graciously provided by Hurricane Helene I had the pleasure of meeting the owner and crew of Four Families Roofing. From talking with the sales rep to the meeting with the owner and including the work crew I had a great experience with all. Everyone was very friendly an easy to work with, they answered my questions and were professional at all times and showed the utmost respect not only for myself but my property as well . These guys went above and beyond the Call of Duty to get the job done and done right! I would recommend Four Families Roofing to anyone in need of a roof!
May 22 · Terry MçCallUpdate to my previous post. Dillion from 4 Familys roofing contacted me and explained why they never got back with me. It was a personel issue. The new hire that came here took my info and didnt share it before he left. Understandable. But Dillon put the effort into finding me ànd called. Him amd tĥe owner came out the same day and repaired my leak. Woudn't accept any payment and gave me a sincere apoligy for the issue. As i said in my previous post this these men were very polite and courtious and gave a heartfelt apoligy,then made it right. Much respect!
June 06 · Ricardo GrimmettThe owner, Billy is a genuine person who works hard to please the customer. Our roof was completed quickly after insurance was approved. His roofers were friendly and qualified. Honestly, I don't have anything they need to improve on. Very satisfied with the whole team.
June 14 · Marvin Gold
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