Franklin Glass Service, INC. Introduce
For homeowners and businesses in Franklin and the surrounding communities of Western North Carolina, the need for professional glass services is a common part of maintaining and improving their properties. Whether you’re replacing a broken window, upgrading to energy-efficient doors, or creating a custom shower enclosure, the quality of the glass and the expertise of the installation team make all the difference. Franklin Glass Service, INC. has been a cornerstone of the local home improvement landscape for over 40 years, building a reputation for providing high-quality products and excellent service. As a family-owned and locally operated business, they have a deep understanding of the community's needs and a commitment to delivering superior results.
Franklin Glass Service, INC. is more than just a glass company; it is a team of dedicated professionals who bring decades of experience and a personal touch to every project. Since its founding in 1974 by Tom and Betty Cole, the business has been a trusted partner for residential and commercial clients alike. Now led by the second generation, Bill and Susan Cole Swift, the company continues the tradition of exceptional customer service and superior installations. They understand that every job is unique, from a large-scale window replacement to a small custom-cut mirror, and they approach each with the same level of care and attention. Their prices are consistently described as "very fair," and their team is praised for their professionalism and efficiency. For locals in the region, Franklin Glass Service represents a long-standing tradition of quality and reliability, making them a go-to choice for all things glass-related.
Franklin Glass Service, INC. is conveniently located at 401 Wells Grove Rd, Franklin, NC 28734, USA. This location in the heart of Franklin provides a central base from which the company serves a wide radius, including Highlands, Cashiers, and Sylva. Their local presence is a significant advantage for customers, as it ensures they are easily accessible for consultations and project management. For residents, knowing that a professional and experienced glass service is nearby provides immense peace of mind, especially when a repair is needed. The company's team is familiar with the architectural styles and common needs of homes in the area, allowing them to provide solutions that are perfectly suited to the local environment. This local focus, combined with their extensive experience, makes them an invaluable resource for anyone in the region with a glass-related project.
Franklin Glass Service, INC. offers a comprehensive array of services that cater to both residential and commercial needs. Their expertise spans everything from simple glass replacement to complex custom installations, demonstrating their versatility and deep knowledge of the industry. The company prides itself on using high-quality products and providing professional installations that are custom-fitted to ensure a seamless look and perfect performance. They are skilled in working with various types of glass and can provide a wide selection of styles to fit any project. The following is a list of some of the key services they provide:
- Replacement of residential and commercial windows.
- Installation of French doors and other types of doors.
- Custom-cut glass for tabletops, shelving, and other unique applications.
- Installation of custom shower doors and enclosures, including framed and frameless options.
- Mirror services, including custom-cut mirrors for bathrooms and other rooms.
- Specialty glass for sunrooms and skylights.
- Repair services for foggy or broken windows.
- Work with builders and contractors for new construction projects.
What truly sets Franklin Glass Service, INC. apart are the specific features and highlights that their clients value most. A key highlight is their professional and smooth process, from the initial estimate and measurement to the final installation. Customers have consistently praised the team for being very professional and efficient, completing jobs within the promised timeframe. Another significant feature is the high quality of their work. Clients have been "really happy with the work they did and how great our windows look," with installations that are described as seamless and flawless. The company's commitment to fair and competitive pricing is also a major draw, providing excellent value for the superior service they provide. As a local, family-owned business, they have a personal stake in every project and work to ensure total customer satisfaction. They offer a wide selection of high-quality products and can provide custom-fitted solutions for a variety of home improvement projects, making them a one-stop-shop for glass needs. This combination of professionalism, quality, fair pricing, and a personal touch makes them a standout home improvement resource in the community.
- Over 40 years of experience as a family-owned and locally operated business.
- A professional and smooth process from estimate to installation.
- A wide selection of high-quality windows, doors, and specialty glass.
- Custom-fitted installations to ensure a perfect fit and seamless look.
- Fair and competitive pricing, providing excellent value for the services offered.
- Expertise in both residential and commercial projects.
- Dedicated to communication and keeping clients informed throughout the process.
For a free estimate or to discuss your window, door, or custom glass needs, you can contact the professional team at Franklin Glass Service, INC. They are ready to answer your questions and provide the excellent service you need. Here is their contact information:
Address: 401 Wells Grove Rd, Franklin, NC 28734, USA
Phone: (828) 524-8208
For locals in Franklin and the surrounding regions of Western North Carolina, Franklin Glass Service, INC. is a highly suitable choice for any glass-related home improvement project. Their deep roots in the community, combined with a long-standing reputation for quality work and fair pricing, provide immense peace of mind for customers. In an area where homes are exposed to a range of weather conditions, having a dependable partner for window and door replacements is critical. Franklin Glass Service's proven track record of professional, efficient, and high-quality service makes them a trusted resource. Whether you're undertaking a major remodel or simply need a few windows replaced, you can count on them to deliver excellent results with a personal touch. They are the kind of local business that truly understands the needs of their neighbors, making them a perfect fit for any resident seeking reliable and expert glass services.
Franklin Glass Service, INC. Services
Window Installation Service
- General door installation
- Glass installation
- Awning Window
- Bay Windows
- Bow Windows
- Builders & Contractors
- Cabinet Glass
- Casement Windows
- Commercial Builders
- Commercial Buildings
- Commercial Glass Services
- Commercial Window Services
- Concertina Doors
- Custom Fitted
- Custom Mirror
- Custom Shower Doors
- Custom Shower Enclosures
- Double Door
- Double Hung Windows
- Entrance Doors
- Exterior Window
- Fixed Windows
- Front Door
- Glass Door Installation
- Glass Replacement Specialists
- Glass Windows
- Home Window Installation
- Home Window Replacement
- Insect Screens
- Insulated Glass
- Interior Doors
- Internal Doors
- Mirror Walls
- New Installation
- New Windows
- Outdoor Living
- Patio Doors
- Rear Door
- Replacement Door Installation
- Residential Commercial
- Residential Door Installation
- Residential Glass Services
- Residential Window Installation
- Retail Premises
- Shower Enclosures And Mirror
- Sliding Doors
- Sliding Windows
- Specialty Glass
- Store Fronts
- Storm Doors
- Windows And Doors
Franklin Glass Service, INC. Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Franklin Glass Service, INC. Photos






Franklin Glass Service, INC. Location
Franklin Glass Service, INC.
401 Wells Grove Rd, Franklin, NC 28734, USA
Franklin Glass Service, INC. Reviews
pricemirrormeasurecouplebathroomproject
★ 5★ 4★ 3★ 2★ 1Franklin Glass replaced the large fixed windows and French doors at our house. Everyone we worked with was very professional. The whole process from estimate, measurement, and installation went really smoothly! Their prices were very fair. They completed the job in the timeframe they shared with us. We are really happy with the work they did and how great our windows look. We would definitely contact Franklin Glass for future remodeling projects. Thank you for your excellent service!
April 01 · Susan KannenBeen on their "waiting list" for 2 months. Apparently, they have no interest in customers who live in Franklin and only need a few windows replaced. They told me they were too busy in Highlands/Cashiers. 😡
July 12 · Cindy FurrI had them replace 2 windows and the quality of the product and the process was excellent! They did what they say they are going to do, kept we well informed, stuck to the dates and left my place better than they found it.Simply outstanding!!I used them twice and I will use them again.
January 20 · Rudi LuegThe owner Bill was very helpful and pleasant the couple times I spoke to him, and the crew that did the work work were good. The reason for the 2 stars is that I've had major issues with the person that does the billing and the scheduling. It took about 6-7 phone calls to get the work scheduled correctly and 4-5 for billing (which is still not totally resolved).Once the work was complete, the bill mailed to me was incorrect (I was told they were too busy to email, even thought it's an easy thing to do and offered to explain how). I called to try and get it fixed, but was told they can't change anything on the bill once completed (like name, which both first and last were incorrect, and service address which was missing). She was combative and rude on almost every call, and made this portion of my build one of the most unpleasant aspects of the entire house project.It's a shame that I even have to give this review, but when your point of contact is rude and that is the person you are forced to deal with each and every time, then it must be called out. I did try several times to speak with the owner to give further feedback in lieu of this review, but was never able to get through. But, I don't feel special since I've heard this same story from other builders, installers, etc. in the area.
September 11 · James SweeneyNeeded shower doors for a master bathroom renovation, I called and they scheduled the measure within a couple of days, emailed me the quote, which I thought was reasonable. I replied immediately to accept and asked timeframe. I was told shower doors were running about 4 weeks from order to install. Four weeks later a call to schedule install. Great company & easy process! Thank you! The doors and mirrors look fabulous!
January 04 · Sheryl August
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