Greater American Roofing

- 253 Grogan Dr Suite 135, Dawsonville, GA 30534

In the heart of Georgia, where the beauty of the landscape is often matched by the unpredictable nature of its weather, a robust and reliable roof is essential for every homeowner. The occasional severe storm, including tornadoes, can cause significant damage, leaving homeowners in a state of distress. During such challenging times, having a trusted partner to navigate the repair and restoration process is invaluable. Greater American Roofing, based in Dawsonville, has established itself as a premier local contractor, not only for its roofing expertise but also for its commitment to guiding homeowners through the entire recovery process. This article is a comprehensive overview of Greater American Roofing, highlighting their capabilities, their unique approach to customer service, and why they are a highly suitable choice for residents of Dawsonville and the surrounding Georgia communities.

Greater American Roofing, or GAR Company as it's often known, is more than just a business; it's a team of dedicated professionals who understand the emotional and financial strain that storm damage can cause. Their reputation is built on a foundation of providing holistic support, as evidenced by a customer who experienced extensive damage from a storm. This client's testimonial praises GAR for handling "EVERYTHING for me, starting with dealing with my insurance company to not just replacing my whole roof but repairing my kitchen and bedroom." This ability to manage a complete restoration project, from initial insurance claims to interior repairs, demonstrates a level of service that goes far beyond a typical roofing job. It shows they are a true partner in a homeowner’s time of need.

The company's focus on clear and empathetic communication is another key differentiator. The same customer review highlights the support received from the office manager, Lexi, who "was able to explain the whole process and answer all my questions, making me feel valued not as just a customer but as a human being who is in distress." Furthermore, the owners, Crystal and Allan, took the time to personally explain the cause and extent of the damages. This human-centered approach is rare in the industry and speaks volumes about their commitment to their clients' well-being. This kind of customer service has led to accolades, including being named "Best of Georgia Roofing contractor," an award that recognizes a true commitment to excellence in the industry.

While the majority of customer experiences are overwhelmingly positive, it is important to note that like any business, there can be challenges. A different review from a client who experienced tornado damage described a positive experience with the roof work itself, which was completed in a timely manner. However, this customer expressed significant dissatisfaction with the company's billing and communication process, which led to a lien being filed against their property despite a payment plan that was seemingly in place. This particular experience underscores the critical importance of clear and consistent communication on all financial matters to avoid misunderstandings. While this review shows a potential area for improvement in administrative processes, it's also worth noting the positive sentiment toward the quality of the physical work, indicating that the company's core craftsmanship is indeed strong. It also shows that customers are looking for not just a good job, but a smooth and respectful process from start to finish.

Greater American Roofing is located at 253 Grogan Dr Suite 135, Dawsonville, GA 30534, USA. This location places them in a prime position to serve Dawsonville and the surrounding areas in North Georgia. Their presence in the community allows for quick response times, which is particularly important in the aftermath of a storm when homeowners need immediate assistance. This local accessibility means that the team is familiar with the specific weather patterns, building codes, and community needs of the region, allowing them to provide more tailored and effective solutions. Their proximity to their clients reinforces their role as a community-oriented business, always within reach to offer support, free inspections, and professional expertise whenever it’s needed.

Greater American Roofing offers a comprehensive suite of services that go beyond traditional roofing, making them a one-stop-shop for homeowners dealing with storm damage or general home improvement needs.

• Roof Replacement: They are experts in full roof replacements, ensuring a durable and high-quality new roof that can withstand Georgia’s challenging weather. Their crews are known for their efficiency and professionalism, as noted by customers who were pleased with the work done.

• Storm Damage Repair: A major focus of their business is helping homeowners recover from storm and tornado damage. They have a proven track record of handling everything from initial damage assessment to working with insurance companies, making the process much less stressful for the homeowner.

• Insurance Claim Assistance: The company excels at navigating the complex world of insurance claims. They act as a liaison between the homeowner and the insurance company, ensuring that the full extent of the damage is accounted for and that the claim is processed smoothly.

• Interior Home Repairs: Their services are not limited to the exterior. As one review highlighted, they are capable of repairing interior damage, including extensive work in kitchens and bedrooms, showcasing their versatility as a full-service restoration company.

• Other Exterior Services: While the provided reviews focus on roofing, public data for Greater American Roofing shows they also offer services for gutters, siding, and windows, making them a comprehensive solution for home exterior needs.

Greater American Roofing stands out from the competition due to several key features and highlights that consistently come up in customer feedback.

• Holistic Service Approach: GAR is unique in its ability to handle not just roofing, but also interior repairs and the complex insurance claim process. This comprehensive service package saves homeowners the hassle of coordinating with multiple contractors.

• Award-Winning Excellence: The company's title as "Best of Georgia Roofing contractor" is a testament to its high standards of quality and customer service. This award signifies a commitment to excellence that is recognized by the industry and its customers.

• Empathetic and Informative Staff: The positive reviews consistently praise the staff, including Lexi, Crystal, Allan, and Mathew, for their kindness, knowledge, and ability to clearly explain complex processes. This personal touch makes a huge difference, especially for homeowners in distress.

• Expertise in Storm Recovery: They have specific expertise in dealing with storm-related damage and are highly effective at working with insurance companies to ensure the homeowner's needs are fully met.

• Quality Workmanship: Even in the less positive review, the quality of the roofing work itself was praised. This indicates a strong core competency in their primary service offering, ensuring a durable and well-installed roof.

For all your roofing, storm damage, and home repair needs in the Dawsonville area, you can contact Greater American Roofing using the following information:

Address: 253 Grogan Dr Suite 135, Dawsonville, GA 30534, USA

Phone: (404) 267-6999

Mobile Phone: +1 404-267-6999

Their team is available to provide a free inspection and consultation to help you get started on your project.

For residents of Dawsonville and surrounding Georgia communities, Greater American Roofing is a highly suitable partner for any roofing or storm-related home damage project. Their award-winning service, combined with their expertise in handling both exterior and interior repairs, makes them a valuable resource. While the company's administrative processes have been a point of contention for at least one customer, the overwhelming feedback on their professionalism, kindness, and quality of work is a strong endorsement. They stand out for their ability to serve as a single, comprehensive point of contact for complex projects, from the initial insurance claim to the final repair. This holistic approach, coupled with their genuine commitment to treating customers with respect and empathy, makes them a trusted and reliable choice for anyone facing the stress of home damage. For quality workmanship and a team that genuinely cares about helping you through a difficult time, Greater American Roofing is a recommended option.

Greater American Roofing

253 Grogan Dr Suite 135, Dawsonville, GA 30534, USA