Highland Window Company, LLC

- 5 Linnard Rd, West Hartford, CT 06107

For homeowners in Connecticut, maintaining the integrity and value of their property is a top priority. The state's distinct seasons, from harsh winters to warm, humid summers, demand durable and reliable exterior solutions. While many companies specialize in a single aspect of home improvement, finding a trusted partner who can handle multiple exterior needs—from windows and doors to siding and roofing—is a significant advantage. Highland Window Company, LLC, based in West Hartford, has established itself as that comprehensive and dependable partner, known for its personal service and high-quality results.

Highland Window Company, LLC is a leading provider of exterior home renovation services, serving the entire state of Connecticut. While their name highlights windows, their expertise extends to a full range of services, including roofing, siding, and door installation. The company is built on a foundation of providing competitive pricing, using high-quality materials, and ensuring a stress-free experience for every customer. Marc Cowan, the owner, is at the heart of the business, personally overseeing projects and maintaining clear communication with clients from the first consultation to the final inspection.

This article will provide an in-depth look at Highland Window Company, LLC, with a specific focus on their roofing services, which are a critical component of their offerings. We will explore their location, the full list of services, the features that set them apart from the competition, and what makes them a truly worthy choice for your next home exterior project. By the end, you will have a comprehensive understanding of why this local West Hartford company is so highly regarded by its satisfied customers.

The goal is to present a factual and informative overview, highlighting the tangible benefits of working with a small, local business that genuinely cares about its customers. The information is based on public data and customer reviews, providing an authentic look into the company's operations and values.

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Highland Window Company, LLC is located at 5 Linnard Rd, West Hartford, CT 06107, USA. This central West Hartford location allows them to efficiently serve clients throughout the entire state of Connecticut. The company's business model is centered on providing a highly personal service, with the owner, Marc, coming directly to your home for no-pressure estimates and consultations. While their office serves as their professional base, their operations are mobile, making them highly accessible and convenient for homeowners across the region. The location also features a wheelchair accessible parking lot, ensuring that the initial in-person contact is easy and accommodating for all clients.

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While the company name is Highland Window Company, LLC, their service offerings are extensive and include more than just windows. They are a versatile contractor specializing in home exterior improvements.

• Roofing Contractor: They offer top-quality roofing solutions designed to withstand the weather conditions in the Northeast. This includes new roof installations and repairs.
• Window Installation: Professional installation and replacement of new windows, including Energy Star rated vinyl windows that enhance energy efficiency and home value.
• Door Supplier and Installation: They provide and install a variety of doors, including replacement patio doors, sliding patio doors, French doors, and new front entry doors.
• Siding Contractor: Installation and replacement of new vinyl siding, offering various styles to improve curb appeal and protect your home.
• Exterior Home Improvements: As a contractor, they handle a wide range of exterior renovation projects, from siding and windows to roofing and doors.
• Free Estimates: The owner, Marc, provides free, no-obligation, no-pressure estimates in a quick and efficient manner, often in as little as 30 minutes.

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Highland Window Company, LLC stands out in the competitive home improvement market for several key reasons, many of which are highlighted by satisfied customers.

• Personalized Service: The company is run by owner Marc Cowan, who is personally involved in every project. This ensures a high level of accountability and a direct, responsive line of communication.
• Exceptional Communication: Customers frequently mention how easy it is to communicate with Marc. He is known for being prompt, friendly, and for keeping clients informed throughout the process, even sending pictures of the work in progress.
• Competitive and Fair Pricing: The company is noted for providing reasonable and competitively priced quotes without sacrificing quality. They operate with a "no high-pressure sales tactics" philosophy, which is a major relief for many homeowners.
• Meticulous Workmanship: The installation teams are described as professional, hard-working, and meticulous. They are praised for their attention to detail and for leaving the work site clean, often cleaner than it was before they arrived.
• Genuine Care for Customers: Reviews highlight Marc’s genuine concern for customer satisfaction. He has been known to go above and beyond, even fixing issues on products he did not originally install, at no charge.
• Comprehensive Exterior Solutions: The company is not limited to one service. Their expertise in windows, doors, siding, and roofing allows them to manage complex projects with a single point of contact.

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To request a free estimate or to learn more about their services, you can contact Highland Window Company, LLC using the following information:

Address: 5 Linnard Rd, West Hartford, CT 06107, USA

Phone: (860) 233-7100

Mobile Phone: +1 860-233-7100

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When a homeowner decides to invest in a major exterior project, such as a new roof, new windows, or siding, they are not just buying a product; they are buying peace of mind. They want to be confident that the job will be done correctly, on time, and without any hassle. This is exactly what Highland Window Company, LLC provides, making it a truly worthy choice for residents across Connecticut. The public reviews from satisfied customers consistently highlight the key reasons for their success.

One reviewer noted they were "so happy we found Marc and Highland Window Company," praising Marc as "such a nice guy who truly cares about making sure every detail is done perfectly." This personal touch is a significant differentiator. In an industry where impersonal sales and service can be common, working with a business owner who is personally invested in the outcome of your project provides a level of comfort and trust that is hard to match. The client also mentioned that the quote was "BY FAR the most reasonable price wise," proving that high quality does not have to come with a premium price tag. The quick and beautiful installation that "totally transformed" their sunroom is a testament to the team’s efficiency and skill.

Another client's review reinforced this positive sentiment, stating they chose Highland Windows after getting quotes from "other big name window installers" because Marc was "honest, easy to communicate with, competitively priced, and runs a small business that genuinely cares about their customers." This speaks directly to the value proposition of choosing a local, small business. The team’s ability to get a big job done in a single day while maintaining high quality is a significant highlight. The fact that Marc promptly returned to resolve a small issue with a new door further exemplifies his commitment to customer satisfaction long after the job is complete. The client concluded, "The new windows and door look amazing and I can’t thank them enough!"

While the company's name focuses on windows, their expertise as a roofing contractor is a crucial aspect of their business. They offer products made to "withstand the weather in the Northeast," a vital feature for Connecticut homes. This broad skill set means that a homeowner can rely on a single, trusted company for multiple exterior projects, from replacing a leaky roof to updating old windows and siding. This cohesiveness in service saves time, reduces coordination headaches, and ensures a consistent level of quality across the entire project.

In short, Highland Window Company, LLC's reputation is built on a foundation of integrity, exceptional workmanship, and a customer-centric approach. For anyone in Connecticut seeking a contractor who is professional, reliable, and truly cares about their work, Highland Window Company, LLC stands out as an excellent choice. Their commitment to making home improvement a positive and rewarding experience is what makes them a top contender in the local market.

Highland Window Company, LLC

5 Linnard Rd, West Hartford, CT 06107, USA