Highlander Roofing Services Sylva

- 28 Cross Stitch Mountain Rd, Sylva, NC 28779

Hello, North Carolina residents! In the beautiful, often rugged, landscape of Western North Carolina, a durable and reliable roof is essential to protect your home. For those in Sylva, Bryson City, and the surrounding areas, Highlander Roofing Services has built an exceptional reputation not just for their craft, but for their commitment to the community. They are a company that understands the value of high-quality work and professional integrity, all while maintaining a strong focus on treating their clients like neighbors. Whether you're in need of a new roof installation, a timely repair, or expert gutter services, this local business has a track record of delivering outstanding results. This article will provide a detailed look at what makes Highlander Roofing Services Sylva a premier choice for locals, highlighting their service offerings, their dedication to customer satisfaction, and the unique features that set them apart.

One of the most powerful endorsements a company can receive is a recommendation based on their character. A glowing review from a community member highlights Highlander Roofing Services' "kindness and generosity," specifically noting their efforts in "helping the elderly in our community." This speaks volumes about a company that prioritizes people over profits, and it's a testament to their core values. In an industry where trust is paramount, knowing that a company has a heart for its community provides invaluable peace of mind. This review also praised the team for being "always punctual and professional," delivering "high-quality work" at "fair pricing," all of which are essential qualities for any reputable contractor.

Another detailed review from a homeowner further showcases the company's professionalism and seamless process, especially for those who might not be local. A client from Florida, needing a new metal roof for their family's vacation cabin in Bryson City, entrusted Highlander Roofing Services with the project. They were impressed by the team's responsiveness and personable approach, even from a distance. The company sent an estimator to the site without the owner present and provided a thorough, transparent estimate. This level of communication and trust is a significant highlight, especially for properties that are not a primary residence.

The efficiency and meticulousness of the installation crew also received high praise. The installers were described as "prompt and courteous," taking care to "capture and cleanup all of the old shingle roofing." They also went above and beyond, replacing damaged sheathing and rotted fascia boards—a crucial step in preparing for new gutters. Despite facing cold weather and even a "mild morning snow flurry," the team was able to complete the new metal roof installation in a single day. This impressive speed, combined with a commitment to quality and attention to detail, demonstrates the high level of skill and dedication the company brings to every job.

Highlander Roofing Services Sylva stands out for its comprehensive and customer-centric approach. The project manager followed up with the client the day after installation to ensure satisfaction, a clear sign of their commitment to post-job support. The customer was "very pleased with the color choice, quality of the installation, and professionalism" of everyone involved, a true reflection of a job well done from start to finish. This level of follow-up ensures that clients are completely happy with the final result, and it builds a lasting relationship based on trust and reliability.

The location of Highlander Roofing Services Sylva at 28 Cross Stitch Mountain Rd, Sylva, NC, makes them a central and convenient option for residents across the region. Their showroom and office provide a physical space where clients can meet the team and review materials, which is a great benefit for those who want to see their options in person. As a local business, they are deeply familiar with the specific challenges and needs of homes in the area, from dealing with mountain weather to adhering to local building standards. This regional expertise, combined with their hands-on service, makes them a perfect fit for the North Carolina community.

The company's expertise is not limited to just one type of roofing. They have a deep understanding of various materials, from traditional asphalt shingles to durable metal roofs. The detailed estimate provided to the client in Florida, which clearly listed everything that would be done, shows their thoroughness and ability to work with a range of products. They also offer a full spectrum of services, including gutter installation and repairs, making them a one-stop-shop for a home's exterior needs. This versatility and comprehensive approach simplify the process for homeowners, who can rely on one trusted contractor for multiple projects.

In the end, what truly makes Highlander Roofing Services Sylva special is their combination of professional skill and genuine compassion. The praise for their kindness to the elderly and their commitment to the community highlights a business that operates with integrity. When you choose them for your roofing project, you're not just hiring a contractor; you're supporting a local company that cares about its neighbors. This blend of technical expertise and heartfelt community engagement is what makes them a "highly" recommended choice for any roofing project in Western North Carolina.

Location and Accessibility

Highlander Roofing Services Sylva is conveniently located at 28 Cross Stitch Mountain Rd, Sylva, NC 28779, USA. This local office and showroom provides easy access for residents in Sylva and the surrounding Western North Carolina communities. Their central location allows them to serve a wide area, including Bryson City, with prompt and efficient service, making them a reliable and convenient choice for all roofing and gutter needs.

Services Offered

• New roof installation, specializing in both metal and shingle roofs.
• Roof replacement services for residential and commercial properties.
• Expert repair of damaged sheathing and fascia boards.
• Professional gutter installation as a separate or combined project.
• Thorough site cleanup and debris removal after every job.
• Comprehensive estimates with a clear breakdown of all work to be done.
• Project management and follow-up to ensure customer satisfaction.
• Offering a wide range of roofing material and color choices.

Features / Highlights

• Known for kindness, generosity, and community involvement.
• Highly professional, punctual, and courteous installation crews.
• Provides thorough and clear estimates without needing the client to be on-site.
• Demonstrates flexibility and a willingness to work with clients' schedules.
• Exceptional attention to detail, including replacing damaged wood and thorough cleanup.
• Capable of completing large roofing projects quickly, often in a single day, even in challenging weather.
• Strong communication and follow-up to ensure client satisfaction.
• Offers fair pricing for high-quality work.
• A showroom/office provides a physical location for clients to visit and discuss options.

Contact Information

Address: 28 Cross Stitch Mountain Rd, Sylva, NC 28779, USA

Phone: (828) 476-4000

Conclusion: Why this place is suitable for locals

For the residents of Sylva and the wider Western North Carolina region, Highlander Roofing Services is an exemplary choice. Their suitability for locals is rooted in a unique blend of professional excellence and genuine community spirit. They are a company that not only delivers high-quality roofing and gutter services with impressive efficiency but also operates with a level of kindness and generosity that truly sets them apart. The detailed testimonials from clients, both local and non-local, highlight a business that is responsive, transparent, and dedicated to achieving complete customer satisfaction. By choosing Highlander Roofing Services, you are getting a reliable, professional contractor who is deeply invested in the well-being of the community, making them the perfect partner for your next home improvement project.

Highlander Roofing Services Sylva

28 Cross Stitch Mountain Rd, Sylva, NC 28779, USA