Imperial Roofing of Polk County Inc.

- 5596 Commercial Blvd, Winter Haven, FL 33880

Introduction / Overview

In a state like Florida, where homes and businesses are constantly subjected to intense sun, high humidity, and the threat of tropical storms, the quality of a roof is non-negotiable. For residents in Polk County, and particularly in Winter Haven, finding a reputable and experienced roofing contractor is a top priority. Imperial Roofing of Polk County Inc. is a company that has been a part of the local landscape for decades, with a history that dates back to 1962. Founded by John E. Harp, the company has a long-standing presence and is known for its experience in the local market. This article aims to provide a comprehensive overview of Imperial Roofing of Polk County Inc., leveraging both the company’s stated mission and public customer feedback. This balanced perspective is designed to help locals make an informed decision when it comes to hiring a contractor for one of their most important home investments.

The importance of a contractor’s reputation and customer service is paramount. Public sentiment toward Imperial Roofing of Polk County Inc. appears to be mixed, with some customers offering strong endorsements while others express significant reservations. For example, one customer praised Kenny and the company for an "excellent job" on not one but two of their homes, calling them "all around a great company." This review highlighted that the employees were "knowledgeable and courteous," and the service was "well worth every cent," with the customer "HIGHLY RECOMMEND"-ing them. This positive feedback points to a company that can deliver on its promises with quality work and a professional team.

However, another review presented a contrasting view, expressing concerns about the company's public conduct. This customer recounted seeing the company "publicly belittle someone on Facebook who was expressing frustration over the terrible road conditions in Polk County." The reviewer felt that the company "mocked the person’s driving skills and dismissed their valid concerns," leading them to question how the business would handle customer complaints privately. This type of feedback highlights the importance of a company's public relations and how it can impact a potential customer's trust and perception of their professionalism. For any local resident, understanding these varied experiences is key to making a decision that aligns with their personal values and expectations for customer service.

Location and Accessibility

Imperial Roofing of Polk County Inc. is conveniently located at 5596 Commercial Blvd, Winter Haven, FL 33880, USA. Winter Haven, situated in the heart of Polk County, serves as an excellent base of operations, allowing the company to easily serve not only its home city but also the wider county. Being one of the oldest roofing contractors in the area, the company has deep roots in the community. Their long-term local presence provides them with an intimate knowledge of the specific roofing challenges, building codes, and architectural styles common to the region. They are also a member of the Florida Roofing and Sheetmetal Contractors Association (FRSA) and the local affiliate, the Polk County Roofing & Contractors Association (PCRCA), which further solidifies their local standing.

The physical address provides a central point of contact for clients, and the company maintains business hours from Monday to Friday. Their phone number, (863) 967-9244, provides a direct line for inquiries, estimates, and scheduling. The company has a custom fabricating shop and a showroom where customers can view samples, which enhances accessibility and allows for a more personalized experience. Their self-proclaimed ability to operate all over Florida, despite their primary focus on Polk County, also indicates a broader reach for commercial or large-scale projects. This combination of deep local roots and a broad service capacity makes them a highly accessible option for many Florida residents.

Services Offered

• Residential and Commercial Roofing: Imperial Roofing of Polk County Inc. handles projects of all sizes, from new construction to re-roofs for both residential and commercial properties. They work with a variety of materials, including shingles, tile, and metal roofs.
• Roof Replacement: The company specializes in full roof replacement, as indicated by a customer review that described the process of getting a "brand new roof." Their expertise in this area is a key part of their business.
• Roof Repair and Inspections: The company also offers roof repair services, including addressing tricky situations like chimney caps and A/C stands. They provide comprehensive roof inspections to help homeowners identify issues before they become major problems.
• Specialized Services: Public information suggests they handle a variety of specialized tasks, including the installation of gutters, soffit and fascia repair, and skylight replacement. Their custom fabricating shop allows them to handle metal roofing with a high degree of precision.
• Storm Damage: As a Florida-based company, they are equipped to handle storm damage, offering repairs, structural assessments, and consulting on insurance claims.

Features / Highlights

• Decades of Local Experience: As one of the oldest roofing contractors in Polk County, established in 1962, Imperial Roofing of Polk County Inc. brings an unmatched level of local experience and institutional knowledge to every project. This longevity is a key feature that can inspire confidence in potential clients.
• Quality Workmanship and Professionalism: The company is praised for its "excellent job" and "high quality workmanship" by satisfied customers. The team, including Kenny and the crews, are described as "knowledgeable and courteous," showing a commitment to professionalism on the job site.
• Comprehensive Problem-Solving: A key highlight is their ability to handle "tricky situations" and find "workable and affordable solutions to every challenge." This creative problem-solving approach is a valuable asset for homeowners with complex roofing issues.
• Varied Customer Feedback: The existence of both highly positive and highly negative reviews is a notable feature. While some customers have had fantastic experiences with the company's work and staff, others have raised concerns about public communication and professionalism. This provides a balanced view for locals to consider.

Contact Information

For residents in Winter Haven, FL, and surrounding areas who are in need of roofing services, you can reach out to Imperial Roofing of Polk County Inc. with the following information:

Address: 5596 Commercial Blvd, Winter Haven, FL 33880, USA

Phone: (863) 967-9244

Conclusion: Why this place is suitable for locals

For locals in Polk County, Imperial Roofing of Polk County Inc. presents itself as a long-standing and experienced option for roofing needs. Their suitability for local residents is rooted in their deep history within the community, providing a level of institutional knowledge and local expertise that is hard to match. As one of the oldest roofing companies in the area, they have a proven track record of handling the unique challenges posed by the Florida climate, from everyday wear and tear to storm damage. The positive customer reviews highlight their ability to deliver "high quality workmanship" and courteous service, making them a viable choice for those seeking a professional and efficient team for their projects.

However, the suitability of the company for a local resident also depends on their personal priorities, especially concerning customer service and communication. The contrasting reviews provide a full picture, showing that while the company excels in the technical aspects of roofing, a potential client should also consider the importance of a contractor’s overall public demeanor. For those who prioritize working with a long-established, locally-rooted company with decades of proven roofing experience, Imperial Roofing of Polk County Inc. offers a compelling option. Ultimately, their long history, broad range of services, and deep local ties make them a prominent and noteworthy choice for any resident in need of a roofing contractor in the Polk County area.

Imperial Roofing of Polk County Inc.

5596 Commercial Blvd, Winter Haven, FL 33880, USA