RainDance Roofing

- 4006 Hendersonville Rd, Fletcher, NC 28732

For residents of North Carolina, particularly in the Asheville and Fletcher areas, a sturdy and reliable roof is the first line of defense against our region’s sometimes severe weather. From intense summer thunderstorms to the more significant challenges posed by events like Hurricane Helene, homeowners need a roofing contractor they can trust to protect their most valuable asset. The process of hiring a contractor can be complex, and it’s crucial to have all the available information before making a decision. This article aims to provide a clear, factual overview of RainDance Roofing, a local contractor based in Fletcher, NC, by summarizing key aspects of their service as reported by customer reviews.

Choosing a local contractor often comes with the benefit of shared community values and a deeper understanding of regional specificities, such as local building codes and common weather patterns. A company with a local presence is typically more accessible for follow-up questions and warranty claims, which can be a significant advantage. It is with this local perspective in mind that we examine RainDance Roofing, exploring the various facets of their work as detailed in public testimonials. The provided reviews touch on important themes like project timeliness, quality of work, adherence to building codes, and overall customer service, offering a multifaceted view of the company’s operations.

The importance of a well-executed roofing project cannot be overstated. A roof replacement or repair is a substantial investment, and the quality of the work directly impacts a home’s safety, structural integrity, and value. The reviews for RainDance Roofing highlight several critical areas of concern that local homeowners should consider. One customer's experience detailed a lengthy delay between the deposit payment and the start of the project, an incomplete job, and an unexpected request for more money for work that was not properly completed. This same customer also found that the work failed a framing inspection due to trusses not being up to current code, a serious issue that points to the importance of contractors staying current with Buncombe County building regulations. Another review from a new homeowner mentioned a persistent leak from a roof that was supposedly under warranty, but the company reportedly refused to honor the warranty and became unresponsive to the previous and current owner's attempts to resolve the issue. These reviews indicate some significant challenges in communication, project management, and quality control.

RainDance Roofing is located at 4006 Hendersonville Rd, Fletcher, NC 28732, USA. This location places them within the greater Asheville area, making them easily accessible to residents throughout Buncombe County and the surrounding communities. A local address is often a positive sign, as it can indicate a contractor’s commitment to the community they serve and their ability to be physically present for consultations and follow-up work.

For homeowners, having a local contractor means that they are a short distance away in case of an emergency or a warranty claim. However, as the reviews highlight, a local address does not always guarantee a timely or responsive service. It is a good practice for homeowners to confirm a contractor’s local licensing and insurance, and to be aware of the specific building codes for their county. In Buncombe County, for instance, permits are required for many roofing projects, and final inspections are mandatory to ensure the work meets all relevant codes, including those for structural elements like trusses.

Based on the provided information and reviews, RainDance Roofing appears to offer a range of services related to roofing and restoration. The reviews offer specific examples of work they have performed, providing a glimpse into their capabilities.

• Roof Replacement: The reviews indicate that RainDance Roofing undertakes full roof replacement projects, with one customer describing a job that involved a roof and truss replacement.
• Structural Work: The review mentioning the rebuilding of trusses suggests that their services can include structural work necessary for a sound roof installation, though the quality and code compliance of this work have been questioned in the provided feedback.
• Exterior Flat Roof Work: One customer mentioned that the company worked on the flat part of their roof, though the review points out that the work was not sealed completely, leading to a dispute. This suggests they have experience with different types of roofing systems.
• Roof Leak Repair: A review from a new homeowner highlights that the company was called for a roof leak repair, indicating that they handle maintenance and repair jobs in addition to full replacements. However, this same review also raises concerns about their responsiveness and willingness to honor warranties for such repairs.

The provided customer reviews, while critical, offer several key takeaways that can be considered features or highlights from a factual perspective. These points can help a homeowner understand the potential strengths and weaknesses of the company.

• Crew and Project Scope: One customer mentioned that the company came out to replace a roof and rebuild trusses, showing that they can handle complex projects with a significant scope of work.
• Visual Appearance: While the quality of the work was in question, one review notes that the roof "looks great," which suggests that the aesthetic outcome of the project was initially satisfactory to the customer.
• Potential for Delays: The reviews highlight a potential for significant delays in scheduling, with one customer noting a two-month wait after paying a deposit and having their contractor make multiple stops to the office to get the job scheduled.
• Customer Service and Warranty Issues: The reviews suggest serious issues with responsiveness, communication, and honoring warranties. One customer described the company as "completely unreliable" and "non responsive," and another’s contractor had to actively pursue them to get the job done.

For any inquiries or to discuss a potential roofing project, you can contact RainDance Roofing using the following information.

Address: 4006 Hendersonville Rd, Fletcher, NC 28732, USA

Phone: (828) 808-8482

The provided contact details are a straightforward way for residents to get in touch with the company. A phone call to their local number will allow you to speak with a representative and ask specific questions about their services, scheduling, and their policies on warranties and project completion certificates.

For locals in the Fletcher and Asheville areas, choosing a roofing contractor requires careful consideration, especially after a storm or for a major renovation. The provided reviews for RainDance Roofing highlight a number of red flags, including significant delays, issues with workmanship and code compliance, and problems with customer service and warranty claims. While some aspects of their work, like the final appearance of a new roof, may be satisfactory, the serious concerns about structural integrity (trusses not up to code), responsiveness to leaks, and honoring a warranty are crucial for homeowners to be aware of. When a project fails a building inspection and requires extensive follow-up to get scheduled or completed, it can lead to unnecessary stress and additional costs. Therefore, for locals looking to hire a contractor, it is essential to conduct thorough due diligence, including checking for valid licensing, asking for references from recent jobs, and ensuring all agreements, including warranties, are clearly laid out in a written contract before any payments are made. This cautious approach can help homeowners avoid potential issues and ensure their roofing project is completed to the highest standard, protecting their home and their investment.

RainDance Roofing

4006 Hendersonville Rd, Fletcher, NC 28732, USA