Better Roofing - A Villareal Company: Your Trusted California Roofing Experts

Better Roofing - A Villareal Company Introduce

Welcome to our in-depth guide about Better Roofing - A Villareal Company, a veteran-owned and operated roofing contractor serving the California community. Choosing the right professional for your roofing needs is a crucial decision, and we’re here to provide a detailed overview of what makes this company a standout choice for residents and businesses in the Grand Terrace area and beyond. From addressing storm damage to installing modern solar energy systems, Better Roofing is committed to providing reliable, high-quality services. This article will help you understand their service offerings, unique features, and commitment to customer satisfaction, ensuring you have all the information you need to make an informed decision for your next roofing project.

Better Roofing - A Villareal Company is strategically located at 12210 Michigan St Unit #30, Grand Terrace, CA 92313, USA. This central location allows them to serve a wide range of communities across California. The facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance, parking lot, restroom, and seating. This commitment to accessibility ensures that all customers can comfortably visit their office for consultations and business. Whether you’re a homeowner in need of a quick repair or a business owner planning a major installation, their Grand Terrace office provides a convenient hub for all your roofing needs.

Better Roofing offers an extensive range of roofing services for both residential and commercial properties. Their expertise covers every aspect of roofing, from initial inspection to final clean-up and long-term maintenance. Their skilled team is equipped to handle a variety of materials and project types, ensuring a solution tailored to your specific needs.

Services Offered:

Roof Inspection: Comprehensive assessments to identify current and potential issues.
Roof Installation: Professional installation of new roofing systems for residential and commercial buildings.
Roof Repair: Prompt and effective repairs for leaks, wear, and tear.
Roof Repair for Storm & Wind Damage: Emergency services to address damage from severe weather.
Gutter Installation: Installation of new gutter systems to protect your property's foundation.
Bitumen and Modified Bitumen Roofing: Specialized solutions for flat and low-slope roofs.
Commercial Coatings and Roof Maintenance: Services to extend the life of commercial roofing systems.
Solar Energy and Installation: Integration of solar panels to a new or existing roof for energy efficiency.
Tear-Offs and Re-roofing: Complete removal of old roofing materials before installing a new system.
Tile, Slate, and Gravel Roofing: Expert installation and repair for a wide variety of roofing materials.
Roof Financing and Warranty Services: Providing flexible payment options and peace of mind with robust warranties.
Residential and Commercial Roofing: Dedicated services for both types of properties, understanding the unique demands of each.

Beyond their comprehensive service list, Better Roofing - A Villareal Company stands out with several key features that enhance the customer experience. As a veteran-owned business, they bring a sense of discipline, integrity, and dedication to every project. This commitment is evident in their transparent processes and focus on providing excellent service.

Features and Highlights:

Veteran-Owned Business: A company built on military values of integrity and service.
Online Estimates: Offering convenient and quick estimates to start your project.
Onsite Services: The team comes directly to your location for a thorough assessment and service delivery.
Wheelchair Accessible: The office and onsite services are fully accessible to all customers.
Gender-Neutral Restroom: A commitment to inclusivity and comfort for all clients.
Extensive Roofing Options: Expertise in a wide range of materials including GAF shingles, EPDM, and modified bitumen.
Focus on Customer Satisfaction: The company aims to provide a positive experience from the initial quote to the final inspection.

While the company strives for excellence, it’s important to note that customer experiences can vary. Some clients have reported challenges with communication and project timelines, which can be frustrating. However, other reviews highlight the company's commitment to finding and fixing complex issues, doing a great job on repairs, and even doing small extras to ensure the client's roof is in good condition for the rainy season. A key takeaway is to maintain open communication and clarify all aspects of the project, including permits, timelines, and costs, to ensure a smooth and successful project.

If you're in the Grand Terrace area or anywhere in California and need a reliable roofing contractor, Better Roofing - A Villareal Company can be reached at the following contact points.

Contact Information:

Address: 12210 Michigan St Unit #30, Grand Terrace, CA 92313, USA
Phone: (909) 370-1000

Choosing a roofing contractor is a significant investment in your property's future. Better Roofing - A Villareal Company offers a wide array of services, from essential repairs to complete installations, all backed by a veteran-owned commitment to quality. Their ability to handle a variety of roofing materials, including complex options like modified bitumen and slate, makes them a versatile choice for any project. The company’s focus on providing online estimates and onsite services streamlines the process for busy homeowners and business managers. While it is always wise to do thorough research and ensure clear communication, Better Roofing's dedication to providing comprehensive solutions, including roof financing and warranty services, makes them a strong contender for your roofing needs in California. By providing a broad range of services and options, they aim to be a one-stop-shop for everything from minor fixes to major roofing overhauls.

Better Roofing - A Villareal Company House

Roofing Contractor
Gutter installation
Roof inspection
Roof installation
Roof repair
Roof repair for storm & wind damage
Bitumen Roofing Shingle
Clean-Up
Commercial Coatings
Commercial Roof Maintenance
Commercial Roof Repairs
Commercial Solar
Epdm Roofing
Final Inspection
Fixing Your Roof
Flat Roofs
Gaf Roofing
Gaf Shingles
Gravel Roofing Tile
Install Shingle
Installation Installation
Maintenance Programs
Modified Bitumen
Modified Bitumen Roofing Shingle
New Roofing
New Roofing Roofing Repair
Residential Roofing
Roof Coating
Roof Financing
Roof Installation
Installation of New roofs
Roof Maintenance Programs
Roof Problems
Roofing Consultants
Roofing Financing
Roofing Flat Roofs
Roofing Installation
Roofing Issues
Roofing Options
Roofing Products
Roofing Shingle Roofing
Roofing Slate Roofing
Roofing Tile Roofing
Slate Roofing
Solar Energy
Solar Installation
Tar And Gravel Roofing
Tear-Off
Tile Roofing
Tile Roofs
Warranty Roofing
Warranty Service

Better Roofing - A Villareal Company Details

From the business
Identifies as veteran-owned

Service options
Online estimates
Onsite services
Language assistance

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Amenities
Gender-neutral restroom

Better Roofing - A Villareal Company Photos

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Better Roofing - A Villareal Company Location

Better Roofing - A Villareal Company

California San Bernardino County Grand Terrace Michigan Street

12210 Michigan St Unit #30, Grand Terrace, CA 92313, USA

Better Roofing - A Villareal Company Reviews

An average rating of ★4.6 from 56 user reviews.

pricejobquoteleakestimateemailrainqualitypermithonesty

★ 5★ 4★ 3★ 2★ 1

Please never hire this company. This was the big mistake i made. They had me without roof for three month had water damage. And the owner never answer the phone. Please do more search on the company's. Left nail visible. I had to ask them over to removed them. I also got fine. From the environment air quality because they did not get the right permit. Family suffer all the winners. And they never came out the cover my house with a tart like i ask them in many occasion. They just didn't care at all. I had to field a complain with state contact bord. And hire and attorney so they could come out and complete the work. I was over estress over the situation I got sick my kids got sick because of them. Every body stary away from this company.
May 14 · Elsi Campos
Gilbert Jr. came out and did the quote. Had a good idea of where the leak was at and also found maintenence issues as well. Generated a reasonable 2 line item quote to separate the leak repair from the maintenence so we could save some money right now. They were able to come do the repair when another customer fell off the schedule and did a great job. Found the leak was not where they thought, but they found it, and then did the repair along with additional repairs related to the leak flow. Also did a couple of small extras to make sure we were good for the rainy season. After the first rain we looked really good! His two man crew did a great job!
February 02 · Allan Bacon
I wish I could give a 5 star review as the owner and his scheduling staff are remarkable. They communicated very well and always answered questions we had. I was the hosting agent for a clients property. A new roof needed completed. Since we had such rainy weather this past winter the roofing company was behind on their scheduled jobs and they pushed us out several months. In order to not delay our closing and the new owners to move in, the funds were set aside in the escrow account and work was completed after the close of escrow.Villareal was very behind their projected time. Four months after the close date, the work was started but they had to leave and come back another day as another urgent matter came up. When work was finally completed the invoice was sent to the previous owner, who sent it to me. I sent this to the escrow company on Friday for payment and the check was sent out on Monday.My client (previous owner) received numerous calls and emails daily from the roofing company. I contacted the roofing company and asked them to work through me and that the check was in the mail as the contract stated. On Wednesday afternoon 5 days after the invoice was received my client again received communication from the roofing company’s office and is threatened that this late payment can affect her credit. I contact the escrow company again to ensure check was sent. They did. But to track it and keep the roofing company from harassing my client we stop payment on that check and overnight with tracking a new check to be delivered on Friday by 2pm.Friday at noon my client and a lady named Theresa from Villareal roofing call me. My client is beyond frustrated as Theresa is telling her that Monday morning a lien will be placed on her. I try to talk with Theresa on the phone to explain the tracking of the check and she immediately cuts me off and calls me a liar. She tells me the same thing about alien to which I correct her on a mechanics lien and how that works but she rudely and argumentatively tries to bully and intimidate me. That is not good customer service at all. She would not listen to me as I tried to explain that we had tracking on the check and it would be arriving at any moment. ( which it did 30 minutes after we hung up!) as promised.I am still so disappointed in this type of unprofessional behavior. I have never had someone speak to me with such disrespect and unwillingness to listen. I wanted to add this company to my list of vendors but unfortunately they will not be. Very disappointed with Theresa.
May 14 · Cindy Seddon
The whole team at Villareal was very friendly, professional, communicative and paid attention to the details. They showed up when they said they would be there and took pride and ownership of their work. Gilbert Jr was excellent in explaining the details of the project and was very patient through the process. We really appreciate the above and beyond service that they provided and we would definitely recommend them for your roofing needs.
November 03 · Jeanne Bishop
Never ever ever deal with this company! How they have any good reviews is suspicious or the homeowners are clueless about roofing and costs. This person named Gilbert, the licensed roofer, was asked to inspect a roof and advise the cost of repairs with a 2 year roof cert. He asked for $500 upfront to show up and would apply this to the cost of repairs. His repair quote was for $3000 and gave a whole detailed explanation of what he would do. He NEVER provided a written estimate or written explanation of work required and asked for the total cost of this job UPFRONT! The contractor sent 2 guys who were on the roof for less than 90 minutes and left. When I inspected their work I nearly puked! See the picture. They simply laid non matching composition roofing right over the existing bad roof creating all kinds of lumps and for this 90 minute work, the cost was $3000? The roofer to this day has not provided me with a work order and now doesn't return calls. I am in the process of filing a complaint with the State Contractors Board and will be going after his Bond to get refunded and maybe reimbursed to remove his shoddy work and use a real professional to correct his job. He was also not legally allowed to collect the $3000 upfront according to the contractors board so hopefully I will get some relief from them. In the meantime, stay away from this company and Gilbert Villareal at all costs!! Terrible is an understatement!
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