Northeast Roofing Specialists

- 2 Manor Dr Suite 101, Shavertown, PA 18708

For homeowners and business owners in Pennsylvania, a strong, reliable roof is a critical component for protecting property against the state's diverse weather, from heavy snow and ice to powerful thunderstorms and wind. Finding a roofing contractor who can handle any challenge with expertise is essential. In Shavertown, PA, Northeast Roofing Specialists has positioned itself as a provider of comprehensive roofing solutions. With a focus on both residential and commercial projects, the company is equipped to address a wide variety of roofing needs, from minor repairs to full-scale replacements. They aim to be a versatile partner for anyone looking to maintain or improve the integrity of their roof, offering services for everything from asphalt shingles to complex metal roofing systems.

Northeast Roofing Specialists, as their name suggests, aims to bring a high level of expertise to every project. They offer a broad range of services that cover every aspect of a roofing system, including attic venting, gutter installation, and skylight repairs. Their expertise extends to handling different materials, such as asphalt, metal, and flat roofs, making them a potential one-stop shop for diverse roofing requirements. This comprehensive approach is designed to provide clients with a single point of contact for all their roofing needs, simplifying the process of home improvement or commercial maintenance. They are particularly focused on storm damage restoration, which is a crucial service for many properties in the Pennsylvania region that are susceptible to hail and wind damage. They offer free estimates and work with insurance claims, aiming to make a stressful situation more manageable for their customers. This focus on being a complete roofing solution provider is a key part of their business model.

While the company has a broad service offering and aims to deliver quality work, as with any business, the customer experience can vary. The reviews provided highlight a few areas of concern, particularly regarding communication and project management. It is important for potential clients to consider this feedback in conjunction with the company's stated services. A good business relationship is built on trust and reliability, and these elements are often a function of clear and consistent communication. For homeowners in Pennsylvania, a contractor's ability to respond to a problem after the initial work is completed is just as important as the initial installation itself. This balance of technical skill and customer service is a crucial factor in building a strong reputation in the community.

Northeast Roofing Specialists is located at 2 Manor Dr Suite 101, Shavertown, PA 18708, USA. This location in northeastern Pennsylvania provides them with a central base to serve the surrounding communities. The company's physical address is a key point of contact for local clients. For accessibility, they have a wheelchair-accessible parking lot, which indicates a commitment to accommodating all visitors who may need to visit their office. In a digital age, they also offer online estimates, providing a convenient starting point for customers who prefer to get an initial quote from the comfort of their home.

The company's presence in Shavertown allows them to operate as a local business, which can offer several benefits to Pennsylvania residents. A local team often has a better understanding of the regional weather patterns, building codes, and architectural styles, which is crucial for a durable roofing solution. They can also offer on-site services, as well as the convenience of a physical office location. The provided phone number, (570) 709-1107, and mobile phone number, +1 570-709-1107, offer direct lines of communication for customers to reach out for a free estimate or to discuss a project. While the reviews raise concerns about responsiveness, the availability of these contact methods is a fundamental part of their service offering. For a homeowner looking for a local roofing expert, the proximity of a business like Northeast Roofing Specialists is often a key consideration, offering a sense of convenience and local accountability.

Northeast Roofing Specialists offers a wide range of services designed to address every aspect of a home or commercial building's roof. They are equipped to handle diverse projects, from simple repairs to extensive restoration work. Their team has experience with a variety of materials and systems, ensuring they can provide tailored solutions for different needs. Here is a detailed list of their key services:

• Roof Installation & Replacement: Installation of new roofs for residential and commercial properties, including asphalt shingles, metal roofing systems, and flat roofs (rubber and modified bitumen).
• Roof Repair & Maintenance: Services for fixing leaks, damaged shingles, and other issues. This includes flat roof repair, shingle replacement, and summer roof maintenance.
• Storm & Wind Damage Repair: Specialization in restoring roofs damaged by hail and wind, including roof tarping services for emergencies. They also assist with insurance claims.
• Gutter Installation & Repair: Services for new gutter installations and repairs to existing gutter systems.
• Skylight Installation & Repair: Expert installation of new skylights and professional repair of existing ones.
• Attic Venting: Installation of new attic vents and replacement of vent boots to improve air circulation and prolong roof life.
• Commercial Roofing: Comprehensive services for commercial properties, including new installations, repairs, and storm damage restoration for all types of commercial roofs.
• Roof Inspection & Diagnostics: Thorough roof inspections to identify problems and assess the overall condition of the roofing system.
• Emergency Services: On-demand services for emergency situations, such as roof tarping, to prevent further damage.

When evaluating Northeast Roofing Specialists, it's important to consider both their stated capabilities and the feedback from real customers. The provided reviews highlight several aspects that are crucial for prospective clients to consider. These points offer a balanced perspective on what to expect when working with the company. Here is a look at the features and highlights, including both the positive and negative aspects from the public data.

• Technical Skill: One customer noted that the install of shingles and power vents was done well and they were initially happy with the work. This suggests a proficiency in the technical aspects of roofing installation.
• Broad Service Range: The company offers an extensive list of services, covering residential and commercial projects, and a variety of materials, making them a versatile choice.
• Availability of Online Estimates: They provide the convenience of online estimates, which is a modern and accessible service option for customers.
• Assistance with Storm Damage Claims: They position themselves as insurance claim specialists, a valuable service for homeowners dealing with storm-related issues.
• Issues with Communication: Both reviews highlight significant problems with communication, including unanswered calls, texts, and emails.
• Poor Post-Installation Service: One customer reported a major delay in getting a noisy vent replaced, a problem that remained unresolved for many months.
• Lack of Reliability: Another review notes a consistent failure to show up for scheduled appointments for final measurements, leading to a significant delay in the project.

Based on the provided information, a potential client in Pennsylvania would need to weigh several factors when considering Northeast Roofing Specialists. The company offers an extensive list of services, suggesting a broad range of expertise in both residential and commercial roofing. Their stated ability to work with a variety of materials, from asphalt and metal to rubber and modified bitumen, is a significant advantage. The fact that they handle all aspects of a project, from roof inspection and diagnostics to storm damage restoration and insurance claims, means they could be a convenient, single point of contact for a homeowner or business owner. The technical quality of the initial work, as noted in one review, suggests that the crew is capable of a proper installation.

However, the most significant drawback highlighted in the reviews is the customer service and communication. The accounts of unanswered messages, broken promises to show up, and a lengthy delay in resolving a post-installation issue are major red flags for any homeowner. The frustration expressed in the reviews is palpable, and this type of experience can turn a good project into a nightmare, regardless of the quality of the initial work. For a homeowner in Pennsylvania, where projects often need to be completed in a timely manner before the changing seasons, a four-month delay for final measurements is unacceptable. A contractor's ability to be reliable, responsive, and accountable is just as important as their technical skills. The phrase "work was good, but if you have a problem it will take forever to resolve" summarizes the core issue perfectly.

In conclusion, while Northeast Roofing Specialists may have the technical skills to perform the work, the provided reviews indicate serious issues with their customer service and project management. What is worth choosing about this company is their wide range of services and technical know-how in handling various roofing types. What is not worth choosing, based on the provided feedback, is their poor communication, unreliability, and lack of responsiveness to customer issues after the initial work is done. A professional contractor should provide a seamless and stress-free experience from start to finish. For Pennsylvania residents, it is crucial to find a company that is not only skilled at the installation but also committed to a high standard of customer care. The public reviews suggest that Northeast Roofing Specialists may fall short in this crucial area. It is vital for potential clients to consider these factors and perhaps seek a company with a proven track record of excellent communication and reliable follow-through.

Northeast Roofing Specialists

2 Manor Dr Suite 101, Shavertown, PA 18708, USA