Parabella Roofing Introduce
Howdy, Austin and fellow Central Texas residents! When you own a home in our great state, you know that the roof is much more than a simple cover—it’s your first and most critical line of defense against our notoriously unpredictable weather. From scorching summer sun to sudden, severe hail and wind, your roof takes a beating year-round. This is why having a reliable, honest, and skilled roofing contractor is not just a good idea, it's essential for protecting your most valuable asset. We are proud to introduce you to a local business that has consistently earned the trust and praise of its customers: Parabella Roofing. This company, led by the dedicated owner Mark Medley, has built its reputation on a foundation of integrity, exceptional craftsmanship, and a deep understanding of the unique challenges that Austin's climate presents. They are a team that, as one satisfied customer noted, you do not have to worry about in their role of "maintaining the value of your largest investment." Parabella Roofing stands out from the "storm chasers" that often flock to the area by providing a truly local, professional, and personalized service. They specialize in not only installing high-quality roofs but also expertly navigating the complex world of insurance claims, making a stressful situation much more manageable for their clients. This article will provide a clear, engaging, and informative overview of this outstanding local business, detailing their location, the comprehensive services they offer, and what makes them a trusted choice for the Austin community. We believe in helping our neighbors find the best professionals for their needs, and the glowing reviews for Parabella Roofing speak volumes about their commitment to quality and customer satisfaction.
Parabella Roofing is conveniently located at 5900 Balcones Dr, Austin, TX 78731, USA. This central location in Austin allows the team to efficiently serve customers not only in the immediate vicinity but throughout the wider metropolitan area and surrounding communities. Being a local business with deep roots in the community means they are never far away, which is especially critical when you need a fast response for a roofing emergency following a storm. Their accessibility is a key part of their customer-first approach. While their address serves as a central hub for their operations, their services are mobile and their team, led by Mark Medley, is always ready to travel to your home or business for a personal, on-site consultation. They believe in the importance of seeing the project firsthand to provide the most accurate assessment and tailored solutions. As one reviewer mentioned, Mark was "quick to respond" to their request for an assessment. For those who prefer the convenience of modern communication, a simple phone call to (512) 506-0622 is all it takes to get in touch with their friendly and professional staff. This combination of a local physical presence and easy communication makes Parabella Roofing a highly accessible and responsive partner for all your roofing needs. They understand that when it comes to your roof, you want to work with a team that is not only skilled but also readily available to address your concerns and provide peace of mind.
The range of services provided by Parabella Roofing is comprehensive, designed to handle every aspect of a roofing project with expertise and professionalism. Their dedicated team of professionals has the experience to ensure that every job, no matter the size or complexity, is completed to the highest standards. Their services are always customized to the individual needs of the client, paying close attention to every detail of the project. A commitment to quality is at the heart of everything they do. Their services include:
- Residential Roofing: They offer a full range of residential roofing services, including new installations, replacements, and repairs. They work with a variety of materials and are committed to helping homeowners find the best solution for their home's specific needs.
- Roof Replacement: When a roof has reached the end of its life or sustained irreparable damage, Parabella Roofing provides professional and seamless replacement services. They guide you through the process, from selecting materials to the final installation.
- Storm Damage Restoration: As highlighted in customer reviews, they are experts in dealing with storm and hail damage. They specialize in assessing the damage and providing the necessary documentation to insurance companies to ensure all repairs are done correctly.
- Insurance Claim Assistance: A standout service is their expertise in navigating the insurance claims process. Mark Medley is known for being "experienced in dealing with insurance claims," speaking with adjusters and providing documentation for supplemental claims to get the best outcome for the client.
- Seamless One-Stop Shopping: As one review mentioned, they were able to coordinate with a sub-contractor for gutter repairs, providing a comprehensive and hassle-free experience.
- Gutter Services: They offer professional gutter installation and repair to ensure proper water drainage and further protect your home's foundation and siding.
- Workmanship Warranty: They stand by their work, offering a five-year warranty on all workmanship, giving customers peace of mind about the quality and durability of their new roof.
What truly sets Parabella Roofing apart is their unwavering dedication to their customers, their transparency, and their high standards for quality. Customer testimonials consistently praise their unique features and the personal dedication of their team. One glowing review, which the customer counted as "ten stars," highlighted that Mark Medley was "quick to respond, thorough in his assessments, knowledgeable," and most of all, "experienced in dealing with insurance claims." The same reviewer noted that Mark was "present before, during, and after the installations" to ensure the work was done correctly and that the crews were "hard working and respectful." Another customer was "impressed that he went the extra mile to make sure all the little things like custom drip edge color and trim paint were planned out." These endorsements highlight several key features that make them a preferred choice:
- Strong Customer Advocacy: Mark Medley's role in speaking with adjusters and providing documentation demonstrates a strong commitment to advocating for the client's best interests.
- Hands-On Owner Involvement: The owner, Mark, is actively involved in every project, from start to finish, ensuring that the work meets his high standards of quality.
- Honesty and Integrity: Customers praise Mark for being "honest" and for "occasionally absorbed extra costs" if the insurance company did not approve items he thought were necessary for a quality installation.
- Fair and Transparent Pricing: One customer noted that Parabella was "clearly the lowest cost" among multiple quotes, and that their prices were "reasonable," showing a commitment to providing value without sacrificing quality.
- Exceptional Attention to Detail: The team is praised for going "the extra mile to make sure all the little things" are handled, resulting in a well-finished and satisfying project.
- Efficiency and Professionalism: Their crews are described as "hard working" and properly sized to complete projects quickly, often "in one day," while remaining "respectful" of the property.
If you're in need of roofing services, a detailed inspection after a storm, or have questions about a potential project, getting in touch with Parabella Roofing is simple. Their team, led by Mark Medley, is ready to assist you. You can contact them using the following information:
- Address: 5900 Balcones Dr, Austin, TX 78731, USA
- Phone: (512) 506-0622
In conclusion, for homeowners and business owners in Austin and the Central Texas area, choosing a roofing contractor is a decision that has a direct impact on the safety and value of your property. Parabella Roofing stands out as a local business that not only provides top-tier roofing services but also acts as a dedicated and knowledgeable partner for its customers. Their commitment to honesty, quality craftsmanship, and a seamless insurance claims process, as praised in numerous reviews, makes them an ideal choice for locals who want to avoid "storm chasers" and work with a company they can truly trust. By choosing Parabella Roofing, you are investing in a team that understands the unique needs of our community and is committed to providing solutions that will protect your home for years to come. Their hands-on approach and attention to detail set them apart from the competition. We confidently recommend Parabella Roofing to anyone in the area who wants a professional, reliable, and trustworthy roofing company that takes pride in their work.
Parabella Roofing Services
Roofing Contractor
- Attic venting
- Gutter installation
- Roof inspection
- Roof installation
- Roof repair
- Architectural Asphalt Shingles
- Asphalt Shingle Roofing
- Attic Ventilation
- Commercial Property
- Commercial Roofing
- Exterior Needs
- Free Inspections
- Gutter Installation
- Gutter Styles
- Insurance Claims Assistance
- Leaks In The Attic
- Metal Roofing Solutions
- Missing Or Damaged Shingles
- New Construction Project
- New Gutters
- New Roof Installed
- Regular Roof Maintenance
- Residential Or Commercial
- Residential Roofing Roof
- Roof Inspection
- Roof Repair
- Roof Replacement
- Roofing Flat Roofing
- Roofing Issues
- Roofing Options
- Roofing Project
- Shingle And Metal Roofing
- Solar Installation
- Solar Solutions
- Standing Seam Metal Roofing Systems
Parabella Roofing Details
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible parking lot
Parabella Roofing Photos



Parabella Roofing Location
Parabella Roofing
5900 Balcones Dr, Austin, TX 78731, USA
Parabella Roofing Reviews
insurance
★ 5★ 4★ 3★ 2★ 1Parabella Roofing has replaced two roofs for me (on two different houses) in the last five months, which were the result of storm and hail damage. I asked my Liberty Mutual agent for a roofing company recommendation, because I didn't want to deal with all of the "storm chasers" that were converging on our area. She directed me to Mark Medley at Parabella Roofing.Mark was quick to respond, thorough in his assessments, knowledgeable about roofing products and installation, and, most of all, experienced in dealing with insurance claims. He spoke with adjusters and provided documentation for supplemental claims to ensure that all repairs were done correctly and to my satisfaction.Mark was present before, during, and after the installations- to make sure that the work was done correctly and in a manner that he could be proud of. His crews were hard working and respectful and properly sized so that the work was completed in one day. One of my houses incurred gutter damage in the storm and he was able to coordinate with a sub-contractor to make the necessary repairs... and provided seamless, one-stop shopping.Mark's prices were reasonable, and he occasionally absorbed extra costs if the insurance company did not approve items that he thought were necessary for a quality installation. My jobs came with a five-year warranty on all workmanship. Mark is honest, he uses quality materials, and he does good work. You do not need to worry about his role in maintaining the value of your largest investment.You can count this review as ten stars (2-houses X 5-stars), because I was too lazy (or efficient?) to write two separate entries.
January 28 · Eric UrbenHad a very good experience with my roof replacement. After getting multiple quotes, Parabella was clearly the lowest cost and Mark was really on the ball to get the job done quickly and to my satisfaction. Was impressed that he went the extra mile to make sure all the little things like custom drip edge color and trim paint were planned out, and at the end to make sure everything was wrapped up well.
April 24 · Brian WeichelVery very happy with Mark and Parabella Roofing! I live out of state and Mark was referred by my insurance agent. I feel very fortunate to have hooked up with him😊😊
January 20 · Brooke Chambless
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