Purpose Roofing and Waterproofing Introduce
A solid, well-maintained roof is essential for protecting any property from the unpredictable California weather. For homeowners and businesses in Rancho Santa Margarita and the surrounding Orange County area, finding a dependable and skilled roofing contractor is a top priority. Purpose Roofing and Waterproofing is a local business that has established itself with a clear commitment to customer service, detailed workmanship, and a comprehensive range of roofing solutions. Identifying as a women-owned business, they bring a fresh perspective and a focus on integrity to every project. Whether you're dealing with a leak, in need of a full roof replacement, or seeking proactive maintenance, Purpose Roofing and Waterproofing is equipped to handle the job with professionalism and care. Their dedication to a seamless customer experience, from the initial contact to the final inspection, is a cornerstone of their business philosophy.
Purpose Roofing and Waterproofing is conveniently located at 23091 Antonio Pkwy Suite 335, Rancho Santa Margarita, CA 92688, USA. This central location in Rancho Santa Margarita allows them to efficiently serve clients throughout the local community and neighboring areas. The company’s commitment to accessibility is evident from its physical location, which features a wheelchair accessible entrance and a wheelchair accessible parking lot. This thoughtful consideration ensures that all clients, regardless of mobility, can easily access their office for consultations or to discuss their roofing needs in person. Their onsite service model further simplifies the process, as their team comes directly to you to perform inspections and work. This combination of a convenient office location and a focus on onsite services makes engaging with Purpose Roofing and Waterproofing a straightforward and hassle-free experience.
Purpose Roofing and Waterproofing provides a robust selection of services tailored to both residential and commercial properties. Their expertise covers every aspect of roof maintenance, repair, and installation.
Roof inspection: Free, no-cost, and thorough inspections to identify existing issues or potential problems before they become major concerns.
Roof installation: Professional installation of new roofs for both new constructions and complete roof replacements. They handle a variety of materials and roof types, including sloped and flat roofs.
Roof repair: Comprehensive repair services for leaks, damaged shingles, and other issues to extend the life of your current roof.
Roof repair for storm & wind damage: Specializing in emergency and long-term repairs following severe weather to restore your roof's protective capabilities.
Waterproofing: Expert application of waterproofing systems to prevent future leaks and protect your property from water damage. This is a core part of their service offering.
Gutter installation and repairs: From new gutter systems to fixing existing ones, ensuring proper water drainage away from your home's foundation.
Skylight installation and repair: Services for installing new skylights or repairing leaks and damage around existing ones.
Attic venting: Enhancing attic ventilation to improve energy efficiency and prevent moisture buildup, which can lead to roof damage.
Commercial Roof Restoration: Specialized services for restoring commercial roofs, often a more cost-effective alternative to a full replacement.
Decking Replacement: Replacing damaged or rotted roof decking as part of a larger repair or replacement project.
Roof Maintenance: Regular maintenance plans to keep your roof in top condition and prevent unexpected issues.
Several key features and highlights set Purpose Roofing and Waterproofing apart from others in the industry, making them a noteworthy choice for local residents.
Professional and Courteous Staff: Customers consistently praise the professionalism and courtesy of their staff, from the office team to the onsite technicians.
Transparent and Detailed Communication: A significant highlight is their commitment to keeping clients informed at every step. They provide clear, detailed reports and explain the entire process upfront.
Identifies as Women-Owned: As a women-owned business, they bring a unique perspective to the traditionally male-dominated industry, with a strong emphasis on customer service and building trust.
Customer-Centric Approach: The team, led by Arthur, is noted for truly caring about their clients and going above and beyond to ensure satisfaction.
Comprehensive Services: Their ability to handle a wide range of services, including both roofing and waterproofing, makes them a one-stop shop for many property owners.
Free Roof Inspections: Offering no-cost, thorough inspections is a huge benefit, allowing potential clients to get a professional assessment without any financial commitment.
You can easily reach out to Purpose Roofing and Waterproofing for a consultation, a free inspection, or to get a quote for your project.
Address: 23091 Antonio Pkwy Suite 335, Rancho Santa Margarita, CA 92688, USA
Phone: (949) 409-5450
Mobile Phone: +1 949-409-5450
Choosing a roofing company can be a complex decision, and it’s important to weigh all available information. Purpose Roofing and Waterproofing has received positive feedback from a customer who described their experience as "seamless" and praised the company for their "top-notch" customer service, communication, and attention to detail. This client highlights the professionalism of the inspection and the informative report they received, which gave them "confidence in the work." The positive review emphasizes the care that Arthur and his team put into their work, suggesting they truly go "above and beyond" for their clients.
However, another customer’s experience paints a more difficult picture, detailing recurring leaks and communication issues after multiple repair attempts. This customer's frustration points to a significant problem with the effectiveness of the waterproofing and a lack of responsiveness from the home office. They mention multiple repair attempts over a period of years, continued leaks, and a final quote for a full roof replacement. While the field team was described as friendly, the overarching issue of unresolved leaks and poor communication from the office raises serious concerns about the long-term effectiveness of the work and the company's commitment to standing by their product.
The contrast between these two reviews highlights the importance of thorough due diligence. While the positive review speaks to a high-quality initial experience and strong customer communication for a straightforward project, the negative review brings up a serious potential risk regarding the efficacy of their waterproofing services and their follow-through on complex or unresolved issues. It suggests that while the company aims to provide a good experience, not all outcomes are consistently successful. Therefore, it is important to consider both the positive and negative feedback when making a decision. When a company is known for its excellent initial communication and professional on-site staff, it's a good sign. However, the issues raised by the second review regarding the longevity of the repair work and follow-up responsiveness are critical factors for any potential customer to consider before committing to a project.
Purpose Roofing and Waterproofing House
Roofing Contractor
- Attic venting
- Gutter installation
- Gutter repairs
- Roof inspection
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- Skylight installation
- Skylight repair
- Commercial Roof Restoration
- Decking Replacement
- Flat Roof
- Free Roof Inspection
- No Cost Inspection
- Repairs And Maintenance
- Residential And Commercial Roofing
- Residential Roofing
- Restoration Systems
- Roof Assessments
- Roof Maintenance
- Roof Replacements
- Roof Restoration Systems
- Roofing And Waterproofing
- Shingle Replacement
- Sloped Roofs
- Thorough Cleaning
- Thorough Inspections
- Waterproofing
- Waterproofing Roof
Purpose Roofing and Waterproofing Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Purpose Roofing and Waterproofing Photos










Purpose Roofing and Waterproofing Location
Purpose Roofing and Waterproofing
23091 Antonio Pkwy Suite 335, Rancho Santa Margarita, CA 92688, USA
Purpose Roofing and Waterproofing Reviews
inspectionestimatecommunicationcrewleaksprojectinterestintegrityphotoarea
★ 5★ 4★ 3★ 2★ 1I can’t say enough good things about Arthur and his entire team at Purpose Roofing. Once we contacted Arthur, his team got to work right away. From the start, the experience was seamless, I was contacted promptly and kept informed every step of the way.The technician who came to inspect our roof was professional, courteous, and explained exactly what was going to happen. The follow-up report was clear, detailed, and incredibly informative, it really gave me confidence in the work.Arthur clearly takes pride in Purpose Roofing, and it shows in the way his staff operates. Their customer service, communication, and attention to detail are top-notch.If you’re looking for a roofing company that truly cares and goes above and beyond, Arthur and his team at Purpose Roofing are the ones to call.
August 17 · Cory NeubauerNeighbor—beware! We hired this company for some roof repair back in 2022. We had some cracked tiles and debris on the roof. They helped us out, we paid them $2100 and we thought that was it. However, In 2023, we started experiencing leaks (never had them before the roof repair), resulting in interior water damage and paid them $7800 to waterproof/repair the leaks. During the course of this work which took two months, they used improper (too long) nails and punched multiple holes in the roof that penetrated into our interior ceiling. Even after all this, the waterproofing didn’t work and we continued to have leaks through June of 2024 when we paid them another $5147 hoping for a final solution. We continue to have leaks in the same spots that had been repaired. Water literally falls on the heads of my children while they are in bed. This company then sent us a quote to redo the entire roof for $24,000. We have offered them multiple compromises to try and get our roof fixed. We simply want them to do quality work that lasts and to stand by the work they have done. It takes weeks to get them to respond to simple emails asking for help. Now, they are basically ignoring us and nothing has been fixed. The field team has been friendly, but the home office is not responsive and their waterproofing is not effective. I have been advised to hire an attorney but would prefer that they step up and get it fixed once and for all. I will report back here on how this finally is resolved.
May 05 · AMBER HARRINGTONI received a questionable message from my mortgage insurance company that they detected some damage on the roof and I'd need to have it repaired before they can renew my insurance next year. I had Purpose Roofing come by and check my roof and after doing a thorough inspection they concluded my roof was perfectly fine. They went the extra mile and contacted my insurance to get clarification on their initial message about my roof damage and it turns out that the insurance miscommunicated. They merely wanted me to have my roof inspected to make sure there was no damage. Arthur and team were completely professional and responsive. They took the extra time to understand my needs and also did the extra work to resolve the issue with my insurance. I definitely recommend and personally using them for any of my roofing needs in the future!
December 11 · Ulysses ReyesWe had an unexpected leaky roof after a recent rain storm. Arthur at Purpose Roofing responded very quickly and gave us an initial estimate followed by a detailed quote the next day. Arthur explained our roof issues very clearly and proposed a solution. Even though Purpose roofing was extremely busy with other repairs after the storm they scheduled our job right away. They even offered to perform the repairs on a Sunday. They left our roof and yard very clean!
November 19 · Kathryne McGowanArthur came out for an estimate took pictures and explained everything thoroughly. Out of the 5 quotes I received Arthur was the only roofer that said my roof could be repaired. He quoted both repair and roof replacement and asked how many years do I plan on owning my home? I decided that replacing the roof was in my best interest at this time. His crew was professional, courteous, they thoroughly cleaned up and finished in a timely manner. I was very pleased with Purpose Roofing and would recommend their service.
August 13 · Ken Ross
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