BPS Roofing & General Contracting

- 341 Main St, Waterville, ME 04901

In the state of Maine, where homes endure everything from heavy winter snows to strong coastal winds, a durable and reliable roof is an absolute necessity. When faced with a roofing emergency, storm damage, or the need for a full replacement, homeowners need a contractor they can trust to deliver quality work and clear communication. BPS Roofing & General Contracting, based in Waterville, Maine, has established a reputation for its professionalism and dedication to meeting these critical needs for the local community.

BPS Roofing & General Contracting specializes in residential roofing, with a focus on delivering robust solutions that stand up to Maine's challenging climate. Their expertise extends to a range of services, from emergency repairs following a storm to comprehensive roof installations. What truly sets them apart, however, is their commitment to the customer experience, as highlighted in a detailed and positive review.

The customer's testimonial, which chronicles their journey from a small storm repair to a full roof replacement, provides a clear picture of the company's strengths. After an initial incident where shingles were blown off, a team member, Bill, not only came over quickly but also took the time to explain the underlying issues with the roof's structure. This educational and honest approach immediately built trust. The client's decision to hire them for the full job was based on this initial positive experience and a competitive quote.

One of the most notable aspects of their service is their excellent communication. While the project took longer than initially anticipated, the customer emphasized that "not once did Bill ignore my phone calls, or leave me feeling like he was ditching me." This level of responsiveness is a critical factor in any major home project and speaks to the company's integrity and respect for its clients. The fact that the team even FaceTimed the customer from the job site to provide an update shows a dedication to transparency and going "above and beyond" to ensure peace of mind, especially when a homeowner is out of town.

Their willingness to help fight for a "fair amount" with the insurance company also demonstrates a partnership mentality, showing that they advocate for their clients' best interests. For homeowners dealing with the stress of storm damage and insurance claims, this kind of support is invaluable.

The company's focus on putting in "long hours to make sure work was done before storms" highlights their dedication and commitment to protecting the customer's home. This proactive work ethic ensures that deadlines are met and that the property is not left vulnerable to further damage.

While one online review mentioned a personal incident unrelated to their professional work, the detailed and comprehensive positive feedback about their on-the-job performance provides a clear and compelling picture of their dedication to quality and customer service. In the end, as the customer concludes, the results were worth the wait, with a roof that "looks very nice" and is "holding up."

Location and Accessibility

BPS Roofing & General Contracting is located at 341 Main St, Waterville, ME 04901, USA. This central location in Waterville provides them with a convenient base to serve homeowners throughout the local area and the broader Maine region.

The company also prioritizes physical accessibility for its clients. Their location features a wheelchair accessible parking lot, ensuring that all customers, regardless of mobility, can easily visit them for consultations, to review materials, or to discuss their projects in person. This attention to detail reflects a commitment to making their services available and comfortable for everyone.

Services Offered

BPS Roofing & General Contracting is a specialist in roofing, providing focused and expert services to meet the most critical needs of homeowners.

• Roofing Contractor: Providing professional roofing services for residential properties.
• Roof Installation: Expert installation of new roofs to ensure a durable and long-lasting system.
• Roof Repair: Prompt and efficient repairs for leaks, damaged shingles, and other roofing issues.
• Roof Repair for Storm & Wind Damage: Specializing in emergency and post-storm repairs, a vital service for Maine homeowners.

Features / Highlights

BPS Roofing & General Contracting stands out in the market due to a combination of professional conduct and a deep commitment to customer care.

• Exceptional Communication: A key highlight is their responsiveness and continuous communication with clients, even when projects face delays.
• Dedicated to Quality: The customer review highlights their commitment to a high standard of work, ensuring the roof looks good and is durable.
• Advocacy for Clients: Their willingness to assist with insurance claims and to fight for a fair settlement adds significant value and reduces stress for the homeowner.
• Problem-Solving Expertise: The detailed explanation of the barn board issue shows a genuine desire to solve the underlying problem, not just apply a quick fix.
• Proactive Work Ethic: The crew’s long hours to beat an incoming storm demonstrates a strong commitment to protecting the client's property.
• Accessibility: The wheelchair accessible parking lot ensures that all members of the community can comfortably access their services.

Contact Information

For a free estimate or to schedule a consultation for your roofing needs, you can contact BPS Roofing & General Contracting at the following:

• Address: 341 Main St, Waterville, ME 04901, USA
• Phone: (207) 649-2497

What is worth choosing

For homeowners in Maine, selecting a roofing contractor is a decision that has significant long-term implications for the safety and value of their property. BPS Roofing & General Contracting offers a compelling set of reasons why they are a worthy choice, going beyond a simple service to offer a true partnership.

The most valuable asset they bring to the table is their dedication to customer communication and satisfaction. The detailed review provides a powerful testament to their approach. In a world where project delays can be a source of immense frustration, their commitment to answering every phone call and providing regular updates, even via FaceTime, is exceptional. This level of transparency builds trust and transforms a stressful situation into a manageable one.

Furthermore, their willingness to act as an advocate for their clients in dealing with insurance companies is a massive benefit. Navigating complex insurance claims can be a daunting process, and having an expert on your side who is fighting for your best interests demonstrates a level of care that goes far beyond the scope of a typical contracting job. This kind of support shows that they view their clients as partners, not just as a source of business.

The quality of their work is also a key reason to choose them. The customer's satisfaction with the final result, from the aesthetic appeal to its durability, confirms that the wait was indeed "worth it." This is a company that prioritizes getting the job done right, even if it means working long hours to beat the weather.

In conclusion, while there may be many roofing companies to choose from, BPS Roofing & General Contracting stands out for its integrity, commitment to quality, and unparalleled customer service. For any homeowner in Maine seeking a reliable and honest partner for their roofing needs, BPS Roofing is a trusted and highly recommended option.

BPS Roofing & General Contracting

341 Main St, Waterville, ME 04901, USA