CALL REEVES ROOFING - CONSTRUCTION

- 660 Southport Rd, Roebuck, SC 29376

For homeowners and business owners in Roebuck, South Carolina, and the surrounding Upstate region, a dependable roofing and construction company is a vital partner for maintaining and protecting their properties. The local climate, with its cycles of heavy rain and sunny days, requires building materials and workmanship that can stand the test of time. When considering a contractor for a new roof, gutters, or other construction projects, it is essential to look at a company's track record, reputation, and commitment to customer satisfaction. This article provides a factual and informative look at CALL REEVES ROOFING - CONSTRUCTION, based on available public data and customer reviews, to help local residents make an informed decision.

CALL REEVES ROOFING - CONSTRUCTION is a company that, like many in the service industry, has a varied and complex public profile. The provided reviews from real customers present a clear dichotomy, highlighting both the potential for a positive experience and the risks of a negative one. One review from a customer who needed a gutter project done offers high praise for the company, specifically mentioning Wendell and his crew. This customer noted their responsiveness, a timely quote, a reasonable start date, and a commitment to quality. The crew's professionalism, the clean-up after the job, and the company's swift response to a follow-up concern were all highlighted as positive aspects. The review's conclusion, that the company’s "Satisfaction Guaranteed is prominently displayed on their contract and they stand behind it," is a powerful endorsement of their service. This type of feedback suggests that for some clients, the company delivers on its promises with professionalism and integrity.

However, another review provides a starkly different account. This customer, who had a new roof installed, expressed a terrible experience, warning others, "DON'T CALL REEVES ROOFING CONSTRUCTION." The key issues raised were a lack of supervision on the job, the use of sub-contractors who allegedly did not install felt before shingles, and an overall poor quality of workmanship, with shingles reportedly falling off months later. The review also points to a deeply unsatisfactory interaction with the owner, Ken Reeves, who was described as rude and uncaring. The customer felt that the company was only focused on money and did not stand behind its work. The fact that the shingles were "barely put on" and the company did not respond to issues after payment is a significant point of concern for any potential customer. This review highlights the critical importance of supervision on-site, the quality of materials and installation, and the need for a company to honor its commitments post-payment.

These two contrasting experiences underscore the importance of thorough due diligence when choosing a contractor. The information presented here is intended to give you, a local user in the Upstate of South Carolina, a balanced perspective by presenting all available data. While one customer had a very positive experience with a specific team member and a gutter project, another had a profoundly negative experience with a roofing project and the company’s owner. The following sections will detail the company’s location, services, and other key features to help you, the consumer, make an informed decision based on all the facts.

CALL REEVES ROOFING - CONSTRUCTION is located at 660 Southport Rd, Roebuck, SC 29376, USA. This address places the company within the community of Roebuck, a town in Spartanburg County, South Carolina. This local presence is a key factor for residents in the Upstate region.

A local contractor often has a better understanding of the specific building needs and challenges in the area. They are familiar with local building codes, are better positioned to respond to emergency situations, and their reputation is built on the satisfaction of their neighbors. Their physical location makes them accessible for in-person consultations and project oversight, which can be an advantage for homeowners who want to meet with their contractor directly.

Based on the provided information, CALL REEVES ROOFING - CONSTRUCTION offers a range of services related to home exterior and construction projects. Their offerings are designed to address various needs for both residential and commercial properties.

• Gutter Services: The reviews specifically mention gutter projects, including installation and maintenance. The positive review highlights their efficiency in providing quotes and completing the work, suggesting this is a key service they offer. Gutters are an essential component of any home's exterior, protecting the foundation from water damage.

• Residential and Commercial Roofing: As the name implies, the company provides roofing services. The reviews confirm this, with one customer discussing a new roof installation. This service would typically include new roof installation, repairs for existing roofs, and replacements due to age or storm damage.

• Siding and General Construction: The company name and the context of the reviews suggest they are involved in broader construction and remodeling projects. Siding is often a service provided alongside roofing and gutters, as these components work together to protect a home's exterior.

• Remodeling and Other Services: Other public data points suggest that the company also provides services beyond roofing, siding, and gutters, which could include general remodeling, new construction, and repairs. This indicates they may be a one-stop-shop for various home exterior needs.

The reviews for CALL REEVES ROOFING - CONSTRUCTION present a clear picture of what a customer might expect, highlighting both positive and negative features.

• Responsiveness and Communication: A key positive highlight is the responsiveness of team members like Wendell. The quick delivery of quotes and the proactive communication about scheduling are features that customers value, as seen in one review. However, the other review highlights a critical lack of communication and responsiveness from the owner, Ken Reeves, after a problem arose, which is a significant drawback.

• Quality of Workmanship and Oversight: The reviews offer conflicting views on this crucial point. One review praises the crew's professionalism and the thorough cleanup. The other review, however, raises serious concerns about workmanship and supervision, citing issues with shingles not being properly installed and falling off. This is a vital feature for any homeowner to investigate further before hiring.

• Commitment to Customer Satisfaction: One review notes that the company stands behind its "Satisfaction Guaranteed" promise by returning to fix a concern. The other review, however, claims the owner was unwilling to help and only cared about getting paid, suggesting a lack of commitment to customer satisfaction when a problem arises. This conflicting information is a key feature that a potential customer must consider.

• Use of Subcontractors: The negative review mentions that the job was done by "sub-contractors" without supervision. This is a common practice in the industry, but the review suggests a lack of oversight, which can lead to quality control issues. For a potential customer, this highlights the need to ask about who will be on the job site and who will be responsible for supervising the work.

To get in touch with CALL REEVES ROOFING - CONSTRUCTION, you can use the following information:

Address: 660 Southport Rd, Roebuck, SC 29376, USA

Phone: (866) 592-3632

Mobile Phone: +1 866-592-3632

For residents of Roebuck and the Upstate South Carolina region, the suitability of CALL REEVES ROOFING - CONSTRUCTION depends on a careful evaluation of the provided information. On one hand, a positive review highlights a business that is responsive, professional, and stands behind its work, particularly for a gutter project. This suggests the potential for a very positive customer experience. On the other hand, a highly critical review raises significant concerns about the quality of workmanship, the use of unsupervised subcontractors, and the owner’s unwillingness to address problems after a job is completed. For a local user, this information underscores the critical importance of a thorough vetting process. Before hiring, it would be prudent to get multiple quotes, ask for references, and inquire specifically about the on-site supervision of a project. While the company has a local presence and offers a range of services, the provided reviews highlight the fact that customer experiences can vary dramatically, and it is a vital piece of information for any local user to consider before making a decision.

CALL REEVES ROOFING - CONSTRUCTION

660 Southport Rd, Roebuck, SC 29376, USA