Crescent Construction, LLC

- 2737 River Dr, Columbia, SC 29201

For homeowners in the South Carolina Midlands, a strong and reliable roof is essential to protecting your home from our region's intense weather. Finding a roofing contractor who offers quality workmanship and a commitment to customer service can be a challenging task. Crescent Construction, LLC, located in Columbia, is one of the local companies that residents turn to for their roofing needs, from minor repairs to full-scale replacements after storm damage. This article aims to provide a clear and informative overview of Crescent Construction, LLC, drawing on public data and customer reviews to help you understand their services, their approach, and what makes them a suitable, or potentially unsuitable, choice for your next home improvement project. Our goal is to present a balanced view so you can make a well-informed decision.

Crescent Construction, LLC is a local roofing contractor that specializes in new roof installation and repairs. They are a company that presents itself as a professional and value-driven option for homeowners in the Midlands region. They are known to provide quotes for various projects, and for some customers, they have offered the lowest price among multiple competing bids. The company has a focus on hands-on project management, with the owner personally overseeing jobs to ensure everything is done correctly and to mitigate any unexpected problems that may arise. They have a reputation for offering professional and courteous service during the initial consultation phase, which can be a significant factor for homeowners when choosing a contractor. Their commitment to project oversight and a professional presence on the job site is a key part of their business model, aimed at providing a high-quality experience for their customers. This dedication to hands-on management and value-driven pricing is a central theme in their service delivery.

Crescent Construction, LLC is conveniently located at 2737 River Dr, Columbia, SC 29201, USA. This central address in Columbia provides easy accessibility to homeowners throughout the greater Midlands region. Being situated in the state's capital and a major metropolitan area allows them to efficiently serve clients in Columbia, Irmo, Lexington, Fort Lawn, and other surrounding communities. The local presence is a significant advantage, as it means they are never too far away for an initial consultation, a project start, or a follow-up visit. For homeowners, having a contractor with a physical local office provides a sense of security and accessibility. The ease of access to their team and their project sites is a testament to their commitment to being a responsive and engaged member of the local business community. This local focus ensures that they have a deep understanding of the specific building regulations and weather-related concerns that are unique to the South Carolina region.

The services offered by Crescent Construction, LLC are centered around residential roofing needs. They are equipped to handle projects resulting from storm and hail damage, as well as general wear and tear that necessitates a new roof. They aim to be a comprehensive solution for homeowners, guiding them through the process of selecting a new roofing system and ensuring its proper installation. Their work often includes addressing issues related to flashing and other key components of a roofing system. The company's goal is to provide a finished product that not only looks great but also provides long-lasting protection for the home. While specific services like gutter or siding work may be available, their primary focus, as suggested by customer feedback, is on delivering quality roofing solutions. They also demonstrate a capacity to handle unexpected challenges, such as a rain shower during a job, with on-site oversight and professionalism, ensuring the project stays on track and is completed to a high standard.

Services Offered:

• New Roof Installation: They specialize in the complete replacement of residential roofs, offering solutions for homes of various sizes and styles.
• Hail Damage Repair: The company works on projects stemming from hail damage, assisting homeowners in replacing their damaged roofs.
• Flashing Repair and Replacement: They address issues with roof flashing, a critical component for preventing water leaks.
• Hands-On Project Oversight: The company's owner is known to personally oversee projects, from quoting to completion, to ensure quality and mitigate problems.
• Free Quotes and Consultations: They provide quotes for new roofing projects, often competing with other local contractors on price and professionalism.
• Cleanup: The company is recognized for its commitment to exceptional cleanup after a job is completed.

The features and highlights of Crescent Construction, LLC are a subject of mixed customer experiences. On one hand, the company has received praise for its affordability and professionalism during the quoting process. A customer from Fort Lawn, SC, was "impressed" by the owner's personal involvement, graciousness, and hands-on oversight, noting that the company's quote was the lowest and their professionalism far surpassed competitors. This customer also highlighted that the finished roof looked "great" and that the cleanup was "exceptional." This experience points to a company that is value-conscious, customer-focused, and dedicated to delivering a quality product with strong project management. However, other reviews tell a different story. Another customer, who had a new roof installed after hail damage, experienced significant issues. They reported that their new roof was installed with poor craftsmanship, leading to a water leak that was never properly fixed despite multiple visits. The customer also noted a major issue with cleanup, finding over 30 exposed nails all over their property, posing a risk to their children and dog. The company's response to the ongoing leak, telling the customer that their warranty was up and it was no longer their problem, highlights a major flaw in their customer service and warranty commitment. These contrasting experiences suggest that the quality of service may vary significantly from project to project.

Features and Highlights:

• Affordable Pricing: They are known to offer competitive, often low, prices compared to other contractors in the Midlands.
• Hands-On Owner Involvement: The owner personally oversees projects, which can lead to a high level of quality control and problem mitigation.
• Exceptional Cleanup (as noted by some): Some customers praise the company for leaving the job site clean and tidy.
• Professionalism During Quoting: They are lauded for being professional, gracious, and providing a great customer experience during the initial phase.
• Poor Craftsmanship (as noted by others): Some customers have experienced issues with the quality of work, leading to problems like water leaks and exposed nails.
• Inconsistent Customer Service: While some experiences are positive, others highlight a lack of follow-through on warranty claims and poor communication when issues arise.

For South Carolina residents in the Columbia area considering a roofing project, you can contact Crescent Construction, LLC to get a quote and learn more about their services. They can be reached by phone to schedule an appointment. This initial consultation is an important step to ask detailed questions about their process, materials, warranty, and how they handle potential issues or customer concerns after a job is completed. It is an opportunity to gauge their professionalism and to ensure that their approach aligns with your expectations for the project. Making that call is a simple way to begin your research and determine if they are the right fit for your home improvement needs.

Contact Information:

Address: 2737 River Dr, Columbia, SC 29201, USA

Phone: (803) 781-1900

In conclusion, Crescent Construction, LLC is a Columbia-based roofing contractor that offers a mix of positive and negative experiences, making them a company that requires careful consideration. For locals, they may be a suitable choice for those who are seeking an affordable option with hands-on owner involvement, as highlighted in some of their positive reviews. The professionalism and value-driven approach during the quoting process can be a significant draw. However, the serious nature of the negative feedback, which details poor craftsmanship, unresolved warranty issues, and a lack of accountability, cannot be ignored. The stark contrast between reviews suggests that the customer experience may not be consistently positive. For these reasons, while Crescent Construction, LLC might be a viable option for some, it is crucial for homeowners to do their due diligence, ask specific questions about potential risks, and ensure a clear understanding of their warranty and follow-up policies before hiring them. Ultimately, their suitability for a local depends on a homeowner's comfort level with potentially inconsistent service and their willingness to closely monitor the project from start to finish.

Crescent Construction, LLC

2737 River Dr, Columbia, SC 29201, USA