Curtis Lumber Co Inc

- 6236 NY-5S, Fort Plain, NY 13339

For anyone in the New York region embarking on a home renovation, construction, or a simple DIY project, finding a reliable and well-stocked home improvement store is a crucial first step. While the big-box chains have their place, local businesses often provide a more personal touch and a deeper understanding of the community's needs. Curtis Lumber Co Inc, located in Fort Plain, NY, is a local business that has been serving the area since 1996 and the broader region since 1890. This establishment positions itself as a comprehensive supplier for building materials, hardware, and various home-related products. Public reviews, however, present a mixed picture of the customer experience, highlighting both exceptional service from some employees and frustration from others. This article aims to provide a balanced and factual overview of what one can expect from Curtis Lumber Co Inc, allowing residents of New York to make an informed decision for their next project.

As a home improvement store and building materials supplier, Curtis Lumber Co Inc caters to a diverse clientele, from professional contractors to individual homeowners. Their business model is built around providing a vast inventory of products to support a wide range of projects, from small repairs to large-scale construction. They offer services like same-day delivery and in-store pickup, aiming to provide convenience and efficiency for busy customers. One customer's review highlights a positive experience, mentioning the relief of finding a friendly and helpful store when new to the area. They appreciated the kindness of the staff at the register and the cutting station, which made their trip easier. This personal interaction and willingness to assist can be a significant advantage of shopping at a local business. However, another review expresses deep dissatisfaction, citing poor service, high prices, and rude employees, suggesting a need for a balanced perspective and direct communication with the staff to ensure a positive experience.

Curtis Lumber Co Inc is located at 6236 NY-5S, Fort Plain, NY 13339, USA. This location makes it easily accessible for customers in Fort Plain and the surrounding communities in Montgomery County, including Fonda, Johnstown, and Canajoharie. A key highlight of the store's accessibility is its commitment to inclusivity, featuring a wheelchair-accessible entrance and a wheelchair-accessible parking lot. This ensures that the store is welcoming and easy to navigate for all customers. The provided information also notes that the store is conducive to a "quick visit," which is a benefit for busy professionals and homeowners who need to get in and out efficiently. The convenience of its location and its various service options, such as delivery and in-store pickup, further contribute to its role as a key resource for local construction and home renovation projects in the New York region.

Services Offered:

• In-store Shopping: The primary service, allowing customers to browse and purchase a wide range of building materials and home improvement products directly from the store.
• Delivery: A key service for contractors and homeowners, providing a convenient way to get large or bulky materials to a job site or home. Same-day delivery is an option.
• In-store Pickup: Customers can order materials online or over the phone and pick them up at the store, saving time and ensuring items are ready when they arrive.
• Same-day Delivery: An expedited delivery option for when materials are needed quickly, based on scheduling availability.

Features / Highlights:

• Diverse Product Inventory: The store functions as a home improvement store, building materials store, door supplier, hardware store, and plywood supplier, offering a broad selection of products. Their product catalog includes lumber, decking, roofing, siding, windows, hardware, tools, and much more.
• Customer Service: While a high-volume business may have varying customer experiences, one review highlights employees who were "so kind and helpful," making the trip "a lot easier" for a customer new to the area.
• Accessibility: The store is equipped with a wheelchair-accessible entrance and a wheelchair-accessible parking lot, making it a welcoming place for all customers.
• Convenience for Quick Visits: The planning feature of "quick visit" indicates that the store is laid out and managed in a way that allows customers to find what they need efficiently.
• Flexible Payment Options: Customers can pay using a variety of methods, including checks, credit cards, debit cards, and NFC mobile payments, providing convenience at the checkout.

Contact Information:

• Address: 6236 NY-5S, Fort Plain, NY 13339, USA
• Phone: (518) 993-5755

What is worth choosing Curtis Lumber Co Inc? For residents in New York, the decision to choose a home improvement store is often based on a combination of product availability, price, and customer service. The public information on Curtis Lumber Co Inc presents a compelling case for its local presence and comprehensive offerings, but also highlights areas where customer experiences may differ. A positive review from a new resident to the area paints a picture of a welcoming and helpful staff. This is a crucial element for anyone who may be unfamiliar with a store's layout or product offerings. The ability of the staff to provide guidance and assistance, as seen with the gentleman at the register and those cutting the boards, can turn a potentially frustrating experience into a positive one. The fact that the customer was "very happy" and felt "fortunate of coming here" is a strong endorsement of the store's potential for excellent service.

However, it is equally important for potential customers to be aware of the contrasting review, which mentions "poor service," "high prices," and "rude employees." This highlights that a customer's experience can depend heavily on the specific employee they interact with and the nature of their project. While the claim of "tens of thousands of dollars in materials" is significant, the review provides little detail, making it difficult to fully understand the context. This emphasizes the importance of direct communication, perhaps by talking to a store manager or seeking a specific employee recommendation. For a new customer, visiting the store for a small project first could be a good way to gauge the service and compare prices. The ability to get building materials, hardware, and home maintenance products from a single, locally owned store is a major benefit, as it can save time and simplify the purchasing process. Ultimately, choosing Curtis Lumber Co Inc is a decision to support a local New York business that, based on public data, offers a broad range of products and services, with the understanding that a positive experience may be dependent on proactive engagement with the staff.

Curtis Lumber Co Inc

6236 NY-5S, Fort Plain, NY 13339, USA