Big Texas Roofing and Solar

- 13492 Research Blvd Suite 120 #306, Austin, TX 78750

For homeowners in Austin, Texas, a roofing contractor is more than just a service provider; they are a partner in protecting one of life's biggest investments. The severe weather that is a hallmark of the Texas climate—from intense sun to damaging hailstorms—demands a roofing solution that is not only robust but also installed by a company with integrity, expertise, and a deep commitment to its customers. Big Texas Roofing and Solar has established itself as a standout in the local community, building a reputation on a foundation of honesty, quality, and a proactive, customer-first approach.

Big Texas Roofing and Solar, led by owner Steve Grillo, is a company that takes its promises seriously. This is a recurring theme in the glowing reviews from real customers, who praise Steve and his team for their professionalism and dedication. One customer, who described themselves as "difficult customers," was impressed by how patient and responsive the team was, even answering questions on a Sunday. They also noted the excellent communication, with a team member named Ron making the insurance call "a breeze." This hands-on, supportive approach to the often-stressful process of dealing with a new roof and insurance claims is a significant advantage for locals.

A key highlight of Big Texas Roofing and Solar is their unwavering commitment to fighting for their clients. A review from a U.S. Marine Corps veteran, James Petree, particularly underscores this point. James watched Steve "fight the Carriers Adjuster for the CORRECT amount of money needed to give my family a high quality roof we deserved!" This kind of advocacy is invaluable, as many homeowners feel powerless when navigating complex insurance claims. The review further highlights the company's integrity, noting that Steve and his team did "EXACTLY what he said they would do," even returning to the property to clean up leftover nails and install a rail that had arrived late. This level of dedication to a perfect finish, without questions or issues, speaks volumes about their standards.

The company's service goes well beyond just the roof itself. They also specialize in solar installations, offering a comprehensive solution for homeowners looking to both protect their home and invest in sustainable energy. This dual expertise is a major benefit for the Austin community, where there is a growing interest in solar power. The ability to work with one trusted company for both a new roof and a solar system streamlines the entire process, saving time and ensuring seamless integration. This full-service approach makes them a versatile and valuable partner for modern homeowners.

Big Texas Roofing and Solar also stands out for its strong commitment to the military community, proudly offering "HUGE MILITARY DISCOUNTS." This gesture, highlighted by the veteran's review, is a powerful statement of the company's values and its desire to give back to those who have served. For veterans and active-duty military members in the Austin area, this discount provides an added incentive to choose a company that not only delivers on quality but also shows its gratitude.

Location and accessibility are important factors for any local business. Big Texas Roofing and Solar is conveniently located at 13492 Research Blvd Suite 120 #306, Austin, TX 78750, USA. This accessible location allows them to efficiently serve clients throughout Austin and the surrounding areas. Their presence in the community ensures they are well-versed in local building codes, common weather patterns, and the specific needs of Texas homes. A local company like Big Texas Roofing and Solar is committed to building a strong reputation within its community, and their hands-on approach, including the owner Steve delivering supplies, reinforces this local connection.

Getting in touch with the team is straightforward. You can contact them by phone at (512) 781-0973. This direct line of communication ensures that you can speak with a knowledgeable professional to get a free estimate, schedule a consultation, or have your questions answered. As the reviews indicate, their responsiveness, even on weekends, is a key part of their excellent customer service.

Services Offered:

• Comprehensive Roof Replacement: The company specializes in complete roof replacements, using high-quality materials to provide a durable, long-lasting shield for your home.
• Solar Installation: As their name suggests, they are also experts in solar system installation, offering a seamless process for homeowners looking to go green.
• Roof Repair and Maintenance: For smaller jobs or routine maintenance, their skilled crew can address a variety of issues to extend the life of an existing roof.
• Expert Insurance Claim Advocacy: The team is highly praised for its ability to effectively work with and "fight" insurance companies on behalf of the customer, ensuring they receive the full amount needed for a quality roof.
• Project Management: The company provides a smooth, guided experience from start to finish, with a focus on communication and answering customer questions promptly.
• Clean-up and Post-Installation Service: The crew is committed to leaving the property spotless and is willing to return for any necessary follow-up work, as noted in the reviews.

Features / Highlights:

• Veteran-Owned with Military Discounts: The company shows strong support for the military community with significant discounts, a value highly appreciated by veterans.
• Strong Customer Advocacy: They are known for fighting for their clients with insurance carriers, ensuring a fair settlement that allows for a high-quality roof.
• Integrity and High Standards: Reviews consistently highlight the owner, Steve, for his integrity, quality, and commitment to customer satisfaction that is "WAY ABOVE PAR."
• Dual Expertise: Offering both roofing and solar services makes them a unique and comprehensive solution for modern homeowners.
• Hands-On Leadership: The owner, Steve Grillo, is actively involved in projects, reinforcing a personal commitment to quality and customer service.
• Responsive and Patient Team: Customers have praised the crew for their promptness, patience, and willingness to answer all questions, even on weekends.

Contact Information:

Address: 13492 Research Blvd Suite 120 #306, Austin, TX 78750, USA

Phone: (512) 781-0973

Conclusion: Why Big Texas Roofing and Solar is a Suitable Choice for Locals

For Austin residents, choosing Big Texas Roofing and Solar means partnering with a company that embodies professionalism, integrity, and genuine customer care. The glowing reviews, particularly from a U.S. Marine Corps veteran, highlight the company's commitment to fighting for its clients and ensuring they receive the high-quality roof they deserve. The hands-on involvement of owner Steve Grillo and the dedication of his team, who are willing to answer questions on a Sunday and come back for a final cleanup, provide a level of service that is rare and highly valued.

Furthermore, their dual expertise in both roofing and solar makes them a modern and forward-thinking choice for the community. The generous military discounts and overall customer-driven approach make them a suitable and ethical choice for anyone in the Austin area. For locals who want a contractor that will act as a true partner in their home improvement project, providing quality work, strong communication, and unwavering advocacy, Big Texas Roofing and Solar is an excellent option.

Big Texas Roofing and Solar

13492 Research Blvd Suite 120 #306, Austin, TX 78750, USA