Dixie Roofing Inc

- 1703 Depot Dr, Powell, TN 37849

For residents of the greater Knoxville, Tennessee area, having a sturdy and reliable roof is a critical part of protecting their home from the region's diverse weather, which can range from heavy rains and high winds to winter ice and snow. When a roof issue arises, whether it's a minor leak or a significant problem, it's essential to find a roofing contractor who can be trusted to do the job right. This article aims to provide a comprehensive and factual overview of Dixie Roofing Inc, a company that has a presence in the local community. We will explore their services, their location, and the key features of their work, drawing from real customer feedback to offer a balanced perspective. This information is intended to help local homeowners make a well-informed decision when it comes to selecting a contractor for their roofing needs.

Dixie Roofing Inc is a roofing contractor that operates in the Powell and Knoxville, Tennessee area. The company has a history of providing services to both residential and commercial clients. The feedback from customers, however, presents a complex picture. On one hand, there are glowing reviews that praise the company for its professionalism, politeness, and quick service. A customer who had a leaking roof fixed by a team member named Dennis described the experience as "wonderful." They appreciated his professionalism and the speed with which he addressed the issue. The customer was so impressed that they felt confident enough to say they "just love this company." This positive review highlights an important aspect of their business: when things go well, the company can deliver excellent results and build strong customer loyalty.

On the other hand, some customers have had very different experiences. One review specifically mentioned issues with professionalism, cleanliness, and safety. The review noted that workers were "smoking and leaving cigarettes lying around everywhere on a smoke free property," and that they were "careless and do not pay attention to anything going on around them." The most serious concern raised was about cleanup, with the customer claiming that "nails scattered all over for people to run over," leading to the expectation of "flat tires." These contrasting reviews suggest that the customer experience can be inconsistent. While a friendly and professional team member like Dennis can quickly and effectively solve a problem, other jobs might be hampered by a lack of attention to detail, site management, and safety protocols. This range of feedback underscores the importance of clear communication and setting expectations for a clean and safe job site at the very beginning of a project.

Dixie Roofing Inc is located at 1703 Depot Dr in Powell, TN 37849. This location places the company in a good position to serve the broader Knoxville area, including communities like Powell, Karns, and Oak Ridge. Being based locally means the company has a strong familiarity with the specific roofing needs and challenges of the region, from the common types of weather damage to local building codes and regulations. Their physical address provides a sense of stability and accountability for customers, as they know where to go to communicate in person or to discuss project details.

The accessibility of their location in Powell allows for a more efficient response to service calls. In the event of a roofing emergency, such as a leak caused by a sudden storm, a local contractor can often arrive on-site much more quickly than a company based farther away. This rapid response time is a significant advantage for homeowners who need immediate assistance to prevent further damage to their property. While some online sources list other addresses for different entities under a similar name, this specific location is the one associated with the provided contact information, and it is a key part of their local identity and operational efficiency in the Knoxville region.

Based on the provided customer reviews and available public data, Dixie Roofing Inc offers a variety of services, with a clear focus on repairing and maintaining roofs. Their services are designed to address both immediate problems and long-term needs for homeowners.

• Roof Repair: The company is experienced in fixing roof leaks and other common issues. A customer review specifically praises a team member for "quickly fixed my leaking roof," demonstrating their ability to handle emergency and urgent repair needs effectively.

• Chimney Repair: A review mentioned a customer’s leaking roof was fixed, and a chimney can be a common source of leaks. The company's ability to address these specific and often complex issues is a key part of their service offering. Proper flashing and sealing around chimneys are critical, and their work in this area is a significant service.

• Comprehensive Roofing Solutions: While the reviews focus on repairs, the name "Dixie Roofing Inc" and the context of their work suggest they are also capable of handling more extensive projects, such as full roof replacements and new installations.

• Emergency and On-Call Services: The quick response time mentioned in a review implies that they are a reliable contact for urgent roofing issues. This is a vital service for Tennessee homeowners who face unpredictable weather patterns.

• Customer-Focused Service: The promise to fix a leak "for free" if it wasn't solved the first time shows a strong commitment to customer satisfaction and standing behind their work. This is a very important and positive aspect of their business model.

Dixie Roofing Inc has several features and highlights that are worth considering, though it's important to view them in light of the mixed customer feedback.

• Prompt and Responsive: The company is praised for responding quickly to requests for service. This quick turnaround time is a huge advantage for customers dealing with urgent roofing problems.

• Professional and Polite Staff: When at their best, the team, as highlighted by a positive review of Dennis, is described as "professional and polite," which makes the entire customer experience more pleasant.

• Commitment to Customer Satisfaction: The offer to return and fix a problem for free if the initial repair didn't hold up is a strong sign of a company that is confident in its work and committed to ensuring the customer is happy with the final result.

• Local Knowledge: Being based in Powell, they possess a deep understanding of the local climate and common roofing issues, which allows them to provide tailored and effective solutions.

• Inconsistent Cleanup: On the other hand, the negative review highlights a major drawback concerning site cleanliness and safety, with "nails scattered all over" and a failure to clean up. This is a significant point of concern for potential customers.

To get in touch with Dixie Roofing Inc for a consultation, a quote, or to schedule a service, you can use the following information:

Address: 1703 Depot Dr, Powell, TN 37849, USA

Phone: (865) 544-3808

You can reach out by phone to discuss your specific roofing needs and to get more information about their services.

In conclusion, for locals in the Knoxville, Tennessee, region, Dixie Roofing Inc presents an option for a roofing contractor with both strong positive points and some areas of concern. Their quick response time, commitment to standing by their work, and the professionalism of certain team members are definite highlights. This suggests that for minor repairs and on-the-spot fixes, they can be a highly effective and reliable choice. However, the serious issues raised in a negative review regarding site cleanliness, safety, and general professionalism are points that a potential client should be aware of and address in initial conversations. For a local homeowner seeking a contractor with a strong local presence and a reputation for quick and effective repairs, Dixie Roofing Inc is a company to consider. To ensure a positive experience, it would be wise to have a detailed discussion about project scope, cleanup procedures, and safety protocols before any work begins, securing a clear understanding of expectations from the outset.

Dixie Roofing Inc

1703 Depot Dr, Powell, TN 37849, USA