Five Star Improvements

- 145 Norris Dr, Rochester, NY 14610

For New York residents, a home is more than just a place to live; it's a critical investment that requires expert care and attention. When it comes to protecting that investment, especially from the unpredictable weather of the region, a reliable and skilled contractor is essential. Five Star Improvements, a highly regarded company based in Rochester, NY, has built a sterling reputation for providing a comprehensive suite of home improvement services. They are far more than just a roofing contractor; they are a full-service team specializing in roofing, siding, gutters, window installation, and even full bathroom remodels. Their name, "Five Star," is not just a marketing slogan; it's a reflection of their commitment to excellence, as evidenced by a multitude of positive customer experiences. This article will provide an in-depth look at what makes Five Star Improvements a top choice for homeowners across New York, from their seamless communication to their meticulous cleanup.

Five Star Improvements is a multi-faceted company with a deep and wide-ranging expertise in home renovation. Their core service as a roofing contractor is complemented by a robust offering of related services, including gutter installation, siding replacement, and window installation. This holistic approach means that they can handle complex projects that involve multiple exterior components of a home, ensuring a cohesive and professional result. They also extend their services to interior spaces with full-scale bathroom remodeling, demonstrating their versatility. Their team is praised for their professionalism and knowledge, with sales representatives like Codie and project managers like Vito who take the time to answer all questions and ensure the customer is comfortable throughout the entire process. Their ability to handle everything from a routine roof replacement to a complex storm damage claim is what truly sets them apart, making them a one-stop-shop for a wide variety of home improvement needs.

The company is located at 145 Norris Dr, Rochester, NY 14610, USA. This central location in Rochester allows Five Star Improvements to serve a broad area of the New York region, making their expert services accessible to a wide range of homeowners and commercial property owners. For clients who prefer to visit the office, the location is designed with accessibility in mind, featuring a wheelchair-accessible entrance and a wheelchair-accessible parking lot. For those who prefer the convenience of having the team come to them, the company offers on-site services and free on-site estimates. They also provide the convenience of free parking, making any visit to their office hassle-free. This combination of a physical presence and flexible service options ensures that Five Star Improvements is both a local staple and a convenient option for anyone in the New York area planning a home improvement project.

Five Star Improvements offers a truly comprehensive suite of services that goes well beyond a simple roof job. Their offerings are designed to address virtually every aspect of a home's exterior and key interior spaces. These services include:

• Roofing: Specializing in both residential and commercial projects, they handle full roof tear-offs, new roof installations, roof repair, and work with various materials like metal roofing, asphalt shingles, and EPDM rubber roofing. They also offer ventilation inspections and can install skylights and sun tunnels.
• Siding: They provide a range of siding options, including vinyl siding, fiber cement siding, cedar shakes, and wooden shakes, with professional installation to enhance a home's curb appeal and protection.
• Windows and Doors: As a full-service window and door contractor, they offer new installation, replacement, and repair services for a variety of window types, including vinyl, fiberglass, and wood. They also install storm windows, hurricane impact windows, and sliding glass doors.
• Gutters: They are experts in new gutter installation, gutter guards, and gutter repair, ensuring your home has a proper water management system.
• Bathroom Remodeling: Their interior services include a wide range of bathroom remodeling options, from bathtub and shower replacement to tile work and plumbing fixture installation. They are also known for installing walk-in tubs and shower enclosures.
• Additional Services: Other offerings include commercial construction, basement finishing, interior remodeling, patio room construction, and even storm shutter installation.

The company has a number of features and highlights that consistently earn them high praise from customers. These include:

• Exceptional Communication: Customers frequently note the outstanding communication from team members, who keep them informed throughout every step of the project.
• Professional and Courteous Staff: From sales to the installation crew and project managers, the team is described as professional, friendly, and helpful. The reviews mention individuals by name, highlighting their personal touch and expertise.
• Meticulous Cleanup: A recurring theme in customer feedback is the team's incredible attention to detail when it comes to cleanup. They are noted for leaving the job site immaculate, with not a single nail or piece of debris left behind.
• Insurance Claim Expertise: Their team, particularly their insurance support staff, is skilled at providing thorough documentation and estimates to insurance companies, which can greatly simplify the claim process for homeowners.
• Quality and Efficiency: The installation crews are praised for their ability to complete complex jobs, like a full roof replacement, in an incredibly short amount of time without compromising quality.
• Comprehensive Service Options: The ability to handle roofing, siding, windows, and remodeling means they can be a long-term partner for all of a home's improvement needs.

For those in the New York area who would like to get in touch with Five Star Improvements, here is their contact information:

Address: 145 Norris Dr, Rochester, NY 14610, USA

Phone: (585) 256-1844

What is worth choosing Five Star Improvements for your next project? The answer lies not only in the wide array of services they offer but in the consistent quality and professionalism they bring to every job. The customer reviews are a powerful testament to their commitment to excellence. For a homeowner, the stress of a major renovation or repair is often the communication and logistics, not just the physical work. Five Star's team, from the sales representative to the project manager and the on-site crew, is repeatedly commended for making the process as easy and stress-free as possible. Their ability to handle difficult situations, like a tree falling on a roof, with compassion, thoroughness, and efficiency, showcases their professionalism. The fact that they are recognized for their excellent cleanup—a detail many contractors overlook—speaks volumes about their respect for the customer's property. Whether you need a simple window replacement or a full-scale roof and siding overhaul, Five Star Improvements provides the reassurance that you are working with a company that is not only highly skilled but also deeply committed to your satisfaction. For New Yorkers, this combination of expertise, care, and proven results makes them an obvious and reliable choice.

Five Star Improvements

145 Norris Dr, Rochester, NY 14610, USA