Premier Roofing and Siding, LLC

- 1705 Hwy 138 SE # 81834, Conyers, GA 30013

For residents of Conyers and the surrounding communities in Georgia, a reliable roofing and siding contractor is a vital partner in maintaining a home’s integrity and value. The state's climate, with its intense weather and seasons, means that roofs, gutters, and siding can take a significant beating over time. When seeking a company to handle these essential repairs and replacements, locals look for a team that is not only skilled and professional but also accountable and trustworthy. Premier Roofing and Siding, LLC, based in Conyers, aims to provide these services, offering a range of exterior home improvement solutions from roofing to siding.

The experience with Premier Roofing and Siding, LLC, appears to be a mix of exceptionally positive and deeply negative feedback from customers. Some homeowners, like Mr. and Mrs. Risher, express immense satisfaction, highlighting the "magnificent" professionalism and customer service they received from staff members like Mr. Joseph and Michelle. They praise the company for providing a "best" experience and for a job well done. These customers are so pleased that they "HIGHLY RECOMMEND" the company for any roofing and siding needs. This positive sentiment suggests that when the company operates at its best, it provides a high level of service that leaves clients feeling excited and blessed.

However, other reviews paint a starkly different picture, detailing significant frustrations and a lack of accountability. One customer recounts a distressing experience involving her 79-year-old mother, who reportedly waited over two years for a simple gutter repair that was never completed. Despite numerous calls and promises of a crew being "on the way" or coming "tomorrow," the work never materialized. This lack of follow-up and communication led to further damage, including the washing away of landscaping and the need to replace air conditioning units. The customer also noted that the company's owner, Mr. Joseph, failed to respond to emails regarding the issue. This review strongly advises against using the company, citing a lack of reliability and accountability. The mention of a worker asking for extra cash also raises concerns about the company's internal practices and transparency.

This dichotomy of customer experiences presents a complex view of Premier Roofing and Siding, LLC. It suggests that while the company has the potential to deliver high-quality, professional work, there may be inconsistencies in their service, particularly with follow-up on smaller jobs and communication. For locals, this mixed feedback underscores the importance of clear, written agreements, and consistent communication throughout the entire project, no matter its size. The company’s GAF Certified status and affiliation with the Better Business Bureau are points of information that may offer a sense of security, as certified statuses are typically offered to a select few, and a BBB accreditation can provide a platform for dispute resolution.

For homeowners considering Premier Roofing and Siding, LLC, it is important to weigh all of the available information. While a number of customers have had great experiences, the serious issues raised in some reviews cannot be overlooked. The decision to hire this company may depend on a homeowner's ability to ensure a high level of communication and project management from the start, as well as their comfort with the potential for delays and a lack of follow-through.

Premier Roofing and Siding, LLC is located in Conyers, Georgia, a city in Rockdale County. The company's address is 1705 Hwy 138 SE # 81834, Conyers, GA 30013, USA. This location gives the company a strong local presence, allowing them to serve residents and businesses throughout the Conyers area and the surrounding regions of metro Atlanta.

A local presence is often a key factor for homeowners, as it can imply a company’s familiarity with the specific architectural styles, building codes, and weather-related issues of the area. However, it is also worth noting that their address is listed as a suite number, which may suggest a commercial office space rather than a physical store or warehouse. For locals, this location makes the company easily accessible for appointments and consultations, but it also highlights the importance of clear and consistent communication with the team, as it is not a walk-in retail location.

Based on customer reviews and other public data, Premier Roofing and Siding, LLC offers a range of services related to exterior home improvement.

• Roofing and Roof Replacement: This is a core service of the company, and they are known for their professional installation of new roofs. They are certified by GAF, which is a major manufacturer of roofing materials, indicating a high level of expertise in this area.

• Siding: The company's name itself, "Premier Roofing and Siding, LLC," indicates that they specialize in siding services. This likely includes both installation and replacement of siding to enhance a home's exterior aesthetic and protection.

• Gutter Services: The company's services also include gutter-related work, as evidenced by a customer review. This may include installation, repair, and maintenance to ensure proper water drainage and protect the home's foundation and landscaping.

• General Construction and Remodeling: With over 20 years of combined experience, they also indicate that they specialize in "installation of windows, painting and general construction," making them a versatile contractor for a variety of home improvement needs.

• Insurance Claims Assistance: The company works with all home insurance carriers and assists with the claims process, aiming to ensure that homeowners have minimal out-of-pocket expenses for covered repairs and replacements.

Premier Roofing and Siding, LLC has several features and highlights that are either praised by customers or mentioned in their business profile.

• Professional and Courteous Staff: When at their best, the team, including Mr. Joseph and Michelle, is highly praised for their professionalism and excellent customer service, making the experience enjoyable for the client.

• GAF Certified Contractor: Being a GAF Certified Roofing Contractor is a significant highlight, as it is a status only offered to a small percentage of North American contractors. This certification indicates a commitment to high standards in service and installation.

• Versatile Services: The company's ability to handle not just roofing but also siding, gutters, windows, and general construction makes them a "one-stop-shop" for many home improvement needs, which can be convenient for homeowners.

• Assistance with Insurance Claims: They offer to do the "leg work" for insurance claims, helping clients get their roofs replaced with little to no out-of-pocket costs in many cases. This is a major benefit for those dealing with storm damage.

• Military Discount: In appreciation of veterans and active duty service members, the company offers a 5% discount, which is a commendable feature that supports the local community.

To inquire about services or to schedule an appointment, you can reach Premier Roofing and Siding, LLC using the following contact information.

Address: 1705 Hwy 138 SE # 81834, Conyers, GA 30013, USA

Phone: (404) 551-6405

Mobile Phone: +1 404-551-6405

For residents in Conyers and the surrounding Georgia areas, Premier Roofing and Siding, LLC offers a blend of professional expertise and a wide range of services that can make it a suitable choice for many. The company’s status as a GAF Certified contractor and their experience in handling diverse home exterior projects from roofing to siding and gutters are significant strengths. When a project goes well, as highlighted by a number of satisfied customers, the experience is described as seamless and professional, with staff members receiving high praise for their customer service. Their ability to assist with the insurance claims process is also a major benefit for locals dealing with the aftermath of Georgia's unpredictable weather. However, potential clients should be aware of the mixed reviews regarding communication and follow-through on smaller jobs. While the company has the potential to deliver an excellent experience, it is advisable for locals to establish clear expectations and maintain open lines of communication throughout the project to ensure a positive outcome.

Premier Roofing and Siding, LLC

1705 Hwy 138 SE # 81834, Conyers, GA 30013, USA