Augusta Roofing Experts

- 3497 Wheeler Rd, Augusta, GA 30909

Greetings, fellow Georgians! The roof over your head is more than just a cover; it’s a critical component of your home's safety, efficiency, and overall value, especially with Georgia's diverse weather patterns. When faced with the need for roof repairs after a storm, a complete replacement, or even just a professional inspection, finding a reliable and trustworthy roofing contractor is a top priority for any homeowner. In the vibrant city of Augusta, one such company that has been serving the local community is Augusta Roofing Experts.

This article aims to provide a clear, engaging, and informative overview of Augusta Roofing Experts. We’ll delve into their location, the services they offer, and what sets them apart in the local market. Importantly, we'll also examine real customer experiences to give you a well-rounded perspective, helping you decide if they are the right fit for your specific roofing needs here in Georgia.

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### Location and Accessibility

Augusta Roofing Experts is conveniently situated at 3497 Wheeler Rd, Augusta, GA 30909, USA. This location places them within a bustling area of Augusta, making them easily accessible to homeowners across the city and the broader Central Savannah River Area (CSRA). Wheeler Road is a key commercial artery in Augusta, ensuring that their base is straightforward to locate for those seeking their services.

Being centrally located in Augusta provides Augusta Roofing Experts with a strategic advantage for serving the diverse communities throughout the region. Whether you reside in the heart of Augusta, the growing neighborhoods of Martinez or Evans, or even areas further afield within the CSRA, their position allows for efficient dispatch of teams for inspections, estimates, and project execution. This local presence means they are familiar with the specific roofing challenges and architectural styles prevalent in Georgian homes, from historic properties to modern constructions, ensuring tailored and effective solutions.

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### Services Offered

Augusta Roofing Experts appears to specialize in core roofing services, particularly those related to storm damage and full roof replacements. Based on the provided customer feedback, their primary offerings include:

• Roof Repair: They provide services to address various roofing issues, as indicated by a customer needing a roof "due to a recent storm." While specific repair types aren't detailed, typical repairs would include fixing leaks, replacing damaged or missing shingles, and addressing flashing issues.

• New Roof Installation/Replacement: A significant part of their business involves installing new roofs or replacing existing ones, especially following severe weather events. One customer reported receiving "a great estimate" and a "beautiful new roof" after theirs was destroyed by a storm on a Sunday, with the replacement completed by the following Saturday. This highlights their capacity for rapid and comprehensive roof replacement.

• Storm Damage Response: Their ability to respond quickly to storm-related roofing needs is a notable service. A customer praised their "fast response" after a storm, noting that they "not only returned my phone call, but agreed to meet on the same day as the insurance adjuster." This responsiveness is crucial for homeowners facing urgent repairs after severe weather.

• Estimates and Inspections: They conduct inspections to assess roof damage and provide estimates for recommended repairs or replacements. One review mentions them "inspecting while we were at work" and providing "the results of their inspection, recommended repairs and estimate." This suggests a process designed to be convenient for homeowners.

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### Features / Highlights

Augusta Roofing Experts demonstrates several key features that can appeal to homeowners, alongside some operational aspects that potential clients should be aware of.

• Rapid Response to Storm Damage: A significant highlight is their quick action in urgent situations. One customer was impressed that the company "not only returned my phone call, but agreed to meet on the same day as the insurance adjuster" and delivered a new roof within a week after a storm destroyed their old one. This "fast response and quality work" are highly valued when severe weather strikes.

• Quality of Work (Likely Good): While one review critically addresses their process, it acknowledges that the "work, I imagine, was good" and that they "likely did good work," giving them two stars instead of one "because the work was likely good." Another customer confirms, "I have a beautiful new roof. Thank you so much for your fast response and quality work." This suggests that the actual installation and repair quality are generally satisfactory.

• Customer Service Responsiveness (Initial): For homeowners struggling to get responses from other companies after a storm, Augusta Roofing Experts stands out for initially returning calls and setting up prompt meetings, indicating a strong front-end responsiveness to new inquiries.

• Operational Challenges (Scheduling & Communication): It is important for potential clients to be aware of the detailed account of a customer's negative experience with scheduling and communication. This customer explicitly stated that the company "jumped the gun on actually doing the repairs" without a confirmed agreement, claiming that agreeing to a call to schedule was "enough to say we wanted the work done." This led to an unscheduled, unapproved repair and subsequent "demanding money" and "threatening to put a lien on our house." This feedback indicates a crucial need for extremely clear, written agreements regarding project approval and scheduling.

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### Contact Information

To get in touch with Augusta Roofing Experts for your roofing needs, you can use the following details:

• Address: 3497 Wheeler Rd, Augusta, GA 30909, USA

• Phone: (877) 595-7797

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### Conclusion: Why Augusta Roofing Experts is Suitable for Locals

For homeowners in Augusta, Georgia, and the surrounding CSRA, Augusta Roofing Experts offers a service that can be particularly suitable for urgent roofing needs, especially those arising from storm damage. Their proven capability for a "fast response" and the delivery of a "beautiful new roof" within a short timeframe after a destructive storm is a significant advantage in our region, where severe weather can often leave homes vulnerable. When many other companies fail to return calls, their initial responsiveness can be a lifeline for distressed homeowners.

The positive feedback regarding the actual quality of their roofing work suggests that the finished product is generally solid and protective, which is the ultimate goal for any homeowner investing in roof repairs or replacement. The capacity to provide a great estimate and then follow through with a complete roof replacement in less than a week, as one customer experienced, highlights their operational efficiency for larger projects.

However, local users should exercise extra vigilance in ensuring all agreements are explicit and in writing before any work commences. The detailed account of an unscheduled repair and subsequent demand for payment underscores the critical importance of a clear, mutually agreed-upon contract and schedule. For residents who are prepared to be highly proactive in managing communication and obtaining written consent for every step of the project, Augusta Roofing Experts could still be a viable option, particularly given their speed in handling emergency roof replacements.

In summary, if you are a Georgian facing urgent storm damage and need a roofing contractor who can act quickly and deliver a visually appealing, functional roof, Augusta Roofing Experts has demonstrated that capability. By ensuring diligent communication and written agreements, you can potentially leverage their speed and apparent quality of work for your home's protection.

Augusta Roofing Experts

3497 Wheeler Rd, Augusta, GA 30909, USA